Data Entry Administrative Assistant

Kelley Michiels

**** ****** ****, **** **** PA **334

(C) 570-***-**** (E) **********@*****.***

Summary

Seasoned Data Entry professional offering demonstrated success in data processing roles and skilled Administrative Professional with strong interpersonal and organizational and multitasking skills. Diligent and efficient illustrated through over 30 years in related roles. Strong foundation of Medicare Insurance Plans knowledge with a consistent desire for continuous knowledge acquisition.

Skills

Microsoft Office

Data entry documentation

Report development

Organization and efficiency

Customer Service

Interpersonal communications

Spreadsheet development

Confidential document control

Problem solving

Administrative support

Documenting patient information

Memo preparation

Experience

10/2010 - Current

Cognizant Jessup, PA

Process Executive

Gather, input and process client paperwork to facilitate enrollment with insurance plans for Medicare

Communicate with plan members to answer questions and explain information, and verify that members' Medicare Part A, B, C and D are up to date and accurate

Generate and file excel reports detailing key Medicare enrollment data

Research and create solutions for removing penalties for members on their Medicare Part D Prescription plans

02/2007 - 09/2008

St. Paul Lutheran Church Tannersville, PA

Administrative Assistant

Successfully planned and executed meetings, lunches, and dedicated Parish.

Coordinated daily and weekly schedules and monthly calendar obligations for Parish Pastor

Transcribed and formatted weekly Pastor sermon

Designed and created content for weekly church services, weddings, and funeral bulletins

Maintained and updated content of Parish website

02/1990 - 07/2005

Byron Chemical Co Long Island City, NY

Administrative Manager

Managed and adjusted personnel scheduling for President and Vice President, including domestic and international travel, hotel, and transportation

Planned and executed corporate meetings, lunches, conventions and special events for Executives and clients

Composed and distributed internal and outgoing email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence

Generated shipment invoices, prepared packages and set up courier deliveries for customers

Filed and recorded Drug Master Files with the Federal Drug Administration

Communicated with customers to place and receive orders, and deliver instruction on behalf of office management

Coordinated Customer Service generated requests

Education and Training

Forest Hills High School Forest Hills, NY

High School Diploma

Pocono Summit Volunteer Fire Company

January 2023 – present

Secretary

Bucks County Pa Community College Certifications

2021-2022

Intro to Fire Service

Basic Fire Police

Traffic Incident Management

Fire Ground Support

Hazardous Materials Operations

CPR Certified

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