Service Representative Data Entry
Resume:
LASHANA ALDRIDGE
DATA ENTRY C L E RK **** Booneville Dr, Southaven
MS 38671
***************@*****.***
ABOUT ME
EDUCATION
EXPERIENCE
Offered stellar customer service skills, developed relationships with staff members, assisted existing staff members in their career development, developed recipes, and maintained a clean and organized work station
Maintained a positive, empathetic and professional attitude toward customers at all times, responded promptly to customer inquiries, communicated with customers through various channels, acknowledged and resolved all customer complaints, and processed orders, forms, applications, and requests. Knowledgeable front desk representative with 10+ years of experience providing friendly and courteous customer service, greeting guests, and handling general inquiries. Customer service representative able to resolve customer concerns and problems quickly and efficiently.
Mississippi Valley State
University
Greenwood High
School
Chef Lead
Customer Service
Representative
These Wings
FedEx Smartpost
Business Administration
2003-2007
Oct 2021 - Present
Maintained a high level of professionalism, prioritized teamwork in the office, answer phone calls, schedule meetings, and carry out administrative duties such as filing, typing, copying, scanning etc. and exhibit polite and professional communication via phone, email, and mail.
Administrative Assistant
Desoto County Schools
Feb 2015 - Aug 2020
Jul 2012 - Feb 2015
1996-1999
3.2 GPA
EXPERTISE
Management Skills
Problem Solving
Customer Service
Critical Thinking
Computer Skills
Communication Skills
Microsoft Office
Microsoft Word
Microsoff Excel
Critical Thinking
Organizational Skills
Data Entry
Supervision of inmates and inmate activity in detention facilities, provided care and correctional treatment, manage inmate holding areas, and prepared incident reports and other documentation.
Correctional
Officer
Mississippi State Penitentiary
Apr 2012 - Jan 2015
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