Support Associate Customer
Resume:
*******.*****@*****.***
Contact no.: +91-941*******
SOFT SKILLS
Sales Management
Relationship
Management
Revenue Optimization
Inventory Updation
Python 3.96
NumPy
Anaconda Tableau
Android Studio.
Java
PERSONAL INFO.
D.O.B: 28 Jan 1979
Nationality: Indian
Permanent Address:
#383, Street Jain,
Halwai akhana,
Hathras (204101)
Uttar Pradesh, India.
PROFILE SUMMARY
To get an opportunity where I can make the best of my potential and contribute to the organization's growth. Seeking a position in a company where I can build my career and establish a valuable skill set to accelerates the sales revenue for company across all targets to the next level.
EDUCATION & TECHNICAL QUALIFICATION
2021 Python Programming
Indian Institution of Technology Kanpur (IIT-K)
2001- M.S.C Computer Science
2002 Rajasthan Veedyapeeth Deemed University Udaipur 1999- P.G.D Computer Programming
2000 Dr. Bhim Rao Ambedkar University, Agra.
1996- Bachelor of Science (Z.B.C.)
1999 Dr. Bhim Rao Ambedkar University, Agra.
WORK EXPERIENCE 19+ YEARS
June 2021- JCBR Group
June 2022 (Lucknow)
Designation : Senior Manager (IT Operations)
Feb 2020- Future Generali India Life Insurance Co. Ltd May 2021 (Lucknow)
Designation : Key Relationship Manager
Sep 2018- Canara HSBC OBC Life Insurance Co. Ltd
Aug 2019 (Hathras)
Designation : Senior Sales Officer
Sep 2015- SBI Life Insurance Co. Ltd
Aug 2018 (Agra)
Designation : Senior Business Development Executive Apr 2014- SBI Life Insurance Co. Ltd
Sep 2015 (Bharatpur)
Designation : Customer Support Executive
COMPUTER PROF.
MS Word, Excel,
Power Point.
Adobe PDF Creation
and Modification
MS Teams and
Outlook.
LANGUAGES
Hindi: Read, Write &
Speak.
English: Read, Write
& Speak.
May 2011- SBI Life Insurance Co. Ltd.
Apr 2014 (Kotdwar)
Designation : Operation Support Execitive.
Mar 2010- SBI Life Insurance Co. Ltd.
May 2011 (Hathrus)
Designation : Sales Support Executive.
Jan 2008- SBI Life Insurance Co. Ltd.
Mar 2010 (Agra)
Designation : Sales Support Associate.
Apr 2002- VBM Institute.
Dec 2006 (Agra)
Designation : Senior faculty (Information Technology). JOB RESPONSIBILITIES
Create and execute a strategic sales plan that expand the customer base and extends the company's global reach
Meet with potential clients and grow long-lasting relationships that address their needs
Develop lucrative incentive schemes and introduce monetary benefits.
Map potential customers and generate leads for the organization.
Represent the company effectively with comprehensive knowledge of offerings
Research consumer needs and identify how our solutions address them.
To motivate, train and advise a team of sales representatives
Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts
Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives HOBBIES
Reading Books
Playing Badminton
Travelling
Generate leads, and establish and nurture client relationships
Recruit sales representatives’ employees, set objectives, train, coach them, and monitor their performance
Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
Identification of Sales Goals & Setting sales goals and manage the month-end and year-end close processes
To meet the Sales Target and Create Sales Plans and improve relationships with the clients.
Handling and overseeing all day-to-day processes that are carried out within the Organisation.
Maintain positive working environment and adequate stock supplies.
Communicate, execute, and manage marketing and merchandising programs.
To Provide exceptional customer service and ensure the employees also provide the same level of service.
Optimize store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
Receiving, stock and inventory as well as front-end management and office management.
Identify knowledge gaps within the team and develop plans for filling them DECLARATION
I hereby declare that the above-mentioned details are true to the best of my knowledge.
HIMANSHU VERMA
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