Service Representative Assistant Office

KAUSHA L. TURNEY

CONTACT

937-***-****

adxrgc@r.postjobfree.com

PROFILE

I am a dedicated, motivated, experienced and highly organized individual. Successful track record of handling complicated assignments and administrative/clerical requests. Experienced customer service representative with medical knowledge. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently. SKILLS

· Prior Authorizations

· Claim Processing

· Medical Coding

· Medical Terminology

· Customer Service

· Filing & Data Archiving

· Scheduling

· Management

· Recruiting

· Appeals & Grievances

EXPERIENCE

State Farm Auto Insurance-Claims Specialist Remote 2022-2023

● Investigating, evaluating, negotiating and settling claims

● Following each states law, statues and regulations when determining coverage

Kettering Cardiothoracic & Vascular Surgeons-Scheduler/Assistant Office Manager-Hybrid

2008-2022

● Provide financial assessment

● Schedule diagnostic exams / surgeries

● Very insurance benefits / obtain authorizations / completed peer to peers

● Billing and Coding

● Medical terminology

● Interview and train new hires

● Address/Resolve patients grievance

Podiatry Associates of Cincinnati-Scheduler/Assistant Office Manager 2006-2008

● Scheduling appointments, surgeries, labs and radiology testing

● Obtain surgery/DME precertification

● New hire interviewing

● Tracked PTO/Attendance

● Enforced Policy and Procedure

● Development of staff, evaluating and train

EDUCATION

Ashworth College

Norcross, GA

2018-2019-Undergraduate Certificate

Healthcare Management

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