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Charleston Customer Service

Location:
North Charleston, SC
Posted:
June 17, 2023

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Resume:

Micheal V. Bennekin

Manufacturing Operations Analyst/Business Analyst

adxrg4@r.postjobfree.com • 854-***-****

LinkedIn • North Charleston, SC

Summary

Talented quality professional with experience in implementing quality control programs, overseeing operational processes, and applying international regulatory standards and procedures throughout production cycle. Outstanding at monitoring and analyzing manufacturing processes using current and historical data and exploring remediation and process improving measures to address identified issues. Proficient at utilizing analysis software tools to manage key data, evaluate quality processes, and track program progression and operational requirements. Proven history of supervising/directing teams, controlling program budgets and inventory, and initiating and maintaining multi-disciplinary stakeholder relationships.

Areas of Expertise

Project Management

Operations Process Improvement

Data Monitoring & Analysis

Program Management

Inventory & Budget Control

Team Leadership

Materials Management

Stakeholder Engagement

Logistics Management

Professional Experience

Boeing, North Charleston, SC 2012 – 2020

Manufacturing Operations Analyst

Administer daily operations of one First Line Manager, four Support Cell Managers, and four Team Leads, including communicating timelines and priorities, tracking performance progression, attending to their staffing needs, and addressing operational issues relating to part/equipment shortages or faults and lack of clarity in Standard Operating Instruction. Strong coordination and collaboration skills to promote success in the manufacturing cycle. Examine enduring airplane construction problems within Standard Operating Instruction portion and order replacement parts based on 3D blueprints to ensure smooth productions operations. Experience interfacing with database systems (such as Microsoft SQL, Oracle, Data HUB, Data Mart, Teradata, etc. Monitor and review Standard Operating Instruction data to explore inefficiencies and potential areas of improvement, formulate reports, and compile recommendations for Support Cell Leader and senior management. Experience collecting, assessing, organizing information; summarizing findings and develop conclusions and recommendations.

●Assist in the identification and implementation of improvements to processes by analyzing current processes and utilizing established improvement methodologies to maximize the efficiency of equipment and personnel and to support company improvement initiatives.

●Develop and maintain basic Business System factory definition to be used for manufacturing planning.

●Upskilled 20% of production team on new processes and procedures relating to changes in aircraft structural build.

●Gather and analyze shop performance metrics to support a recommend plan of action for Production and Tooling Management.

●Develop and maintain processes to improve efficiency and cost using process methods, tools, process standards, guidelines, and data analysis.

Science Applications International Corporation (SAIC), North Charleston, SC 2011

Quality Assurance Specialist

Implemented government quality assurance tender involving in-depth examinations of cable and wire harness assemblies, both at initiation and operational stages. Conducted costs and expenditure tracking using Deltek Costpoint software to ensure part/material costs aligned with government forecasted budget. Studied technical assembly drawings and engineering blueprints, inspected constituent configurations, electro-magnetic appliances, construction, assembly, and harness installation, and enforced ISO rules and standards throughout harness production. Evaluated computerized and recorded assembly blueprint specifications to identify faults and assess compliance with ISO 9001:2008 standards and implemented necessary error remediation processes before finalizing quality assurance documentation.

●Accomplished consistent quality assurance record ranging up to 30 items weekly while ensuring maximum accuracy in electrical wire drawing dimensions.

●Earned secret security clearance to carry out quality assurance on military defense vehicles.

Force Protection, North Charleston, SC 2010 – 2011

Contract Vehicle Assembler

Undertook assembly of door and suspension parts onto 25+ sophisticated ballistic and blast-proof military vehicles weekly across multiple assembly sites. Aided cell leaders in managing materials stock and supply contracts and processes. Requested and quality assessed washer, fastener, door hinge and lock supplies. Formulated logistics strategies based on assessed industry best practices which covered manufacturing, warehousing, and inventory planning and was aimed at ensuring no-delays part availability. Engaged in team meetings with engineers, supervisors, and workforce.

●Decreased assembly time delays leading to speedier and early product delivery to customers.

●Augmented product quality by 30% by detecting defective parts and removing them from stock inventory.

AutoZone, North Charleston, SC 2008 – 2009

Store Manager

Oversaw daily store operations on 8000 sq. ft. automobile repair facility, including supervising three full-time and eight part-time employees, managing up to ten automobile parts contracts with suppliers, and controlling resource inventory, expenditures and pending receivables amounting to $1.5M. Handled supply chain processes such as sourcing suppliers, entering supply contracts, ordering inventory and material replacements, and setting equipment pricing. Liaised with company administration, purchasing, warehousing, and customer service departments to expedite processes according to organizational policy while maintaining good business connections with vendors and customers.

●Achieved 15% annual sales and revenue increase.

●Exceeded forecasted sales projections leading to improvement of profit margins.

Additional Experience

Engineering Technician, City of Charleston, Charleston

Education

Master of Business, Management and Leadership

Southern Wesleyan University, Central, South Carolina

Bachelor of Arts in Political Science

South Carolina State University, Orangeburg, South Carolina

Certifications

Global Trade Awareness

Information Security

Stormwater Pollution Prevention Awareness Training

Threat Management Training for Managers and Employees

Hexavalent Chromium Safety Training Site Enhancement

Quality Fundamentals.

Analysis Software Tools

Basic Engineering Information Delivery (EID)

Reference Engineering Data Automated Retrieval System

Enterprise Innovation Interactive Application; Integration Visibility Tool

VELOCITY

COGNOS



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