Trisha M. Olivier

Westlake, Louisiana *****

EXPERIENCE

Outreach Of America Inc. Austin, TX

Administrative Assistant 01/2017 - Current

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• Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process and drafting o er letters.

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•Pleasant demeanor

•Advanced clerical knowledge

•10-KEY/ [50-60] WPM typing speed

•Excellent communication skills

•Articulate and well-spoken

•Professional phone etiquette

•Customer service-oriented

Mobile: 337-***-**** adxrfq@r.postjobfree.com

PROFESSIONAL SUMMARY

Adaptable Medical O ce Administrator with 15+ years of background in Customer Service and Event Planning and Decorating. ALWAYS willing to take on new tasks with enthusiasm and be considered a valuable and gifted team player. Highly organized, detail-oriented AND has several years of EXPERIENCE in a broad range of areas.

•Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.

•Assisted with complex travel schedules, accommodations and trip logistics for candidates and executives.

•Counseled managers and employees regarding company policies, procedures and workplace issues.

Heart Desires Floral Design Studio. Westlake, LA

Floral Clerk 01/1996 - 01/2020

•Quoted, generated and processed customer orders to meet specifications and various occasions.

•Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.

•Monitored social media and online sources for industry trends.

Sicily Island Medical Center. Sicily Island, LA Front O ce Assistant 10/2016 - 08/2017

•Greets patients and answers telephones in courteous and professional manner, addresses questions and directs calls.

•Ensure patient confidentiality, provide patients with needed information.

•Schedules appointments, pulls and prepares medical charts, and maintains smooth patient flow throughout the clinic.

•Calls and reminds patients of their appointments.

•Makes deposits on a daily basis.

Receives all patients and visitors, notifying the proper department of visitors.

•Flexible

•Critical thinker

•Works well under pressure

•Social media knowledge

•HIPAA compliance

•Accounting familiarity

•Merchandising

•Opening and closing procedures

•Bank Deposit Procedures, Invoice Processing,

•POS SYSTEMS, Budget, Filing, Recording

•Patient Scheduling

•MEDISOFT

•Credit and collections

•Medical Billing and Coding

•Insurance Verification

•Excellent planner and coordinator

•Marketing and advertising

•Interior design

•Digital Photography

•Banquet coordination

•Front-of-house display creation

•Venue selection

•Volunteer Management

•Human resources, Employee Relations, Recruitment

•Executive Travel Arrangements

•Relationship development

•Reviews patient records to ensure that required reports and signatures are included in record; notes deficiencies to be completed by the provider or other sta members..

•Secures o ce upon leaving.

Haring Catfish. Wisner, LA

Receptionist 01/2015 - 10/2016

•Answered and managed incoming and outgoing calls while recording accurate messages.

•Maintained clean reception area, including lounge and associated areas.

•Screened all visitors and directed them to correct employees or o ces.

•Ordered and distributed o ce supplies while adhering to a fixed o ce budget.

Southern Quick Stop. Wisner, LA

Sales Clerk 05/2013 - 01/2015

•Welcomed customers into the store and helped them locate items.

•Priced merchandise, stocked shelves and took inventory of supplies.

•Stocked and replenished merchandise according to store merchandising layouts.

•Answered customer telephone calls promptly and in appropriate manner.

•Cleaned and organized the store, including the checkout desk and displays.

•Completed all point of sale opening and closing procedures, including counting contents of the cash register.

EDUCATION

Westlake High School Westlake, LA

High School Diploma

•Editor of school newspaper,

"The Rambler"

McNeese State University Lake Charles, LA

No Degree: General Studies

•Majored in Nursing

AFFILIATIONS

•Society of Human Resource Management

LINKS

https://www.linkedin.com/in/pro gramdirectortrish

Contact this candidate