Call Center Volleyball Coach
Resume:
Dallas Thorn
Jackson, MS *****
************@*****.***
OBJECTIVE: Motivated Senior seeking to obtain an entry-level accounting position, utilizing my managing, budgeting and planning skills. While implementing my experience and comprehensive knowledge of relevant computer systems and software.
EDUCATION: Jackson State University Jackson, MS
College of Business (AACSB Accredited)
Bachelor of Business Administration Spring 2020
Major: Accounting
EXPERIENCE: Amazon Jackson, MS
04/2019-Present VIRTUAL CALL CENTER
Deliver timely, accurate, and professional customer service
Interacting directly with customers via phone using cutting-edge tools to navigate customer accounts
Research policies, and provide effective solutions.
08/2017- 05/2018 Backyard Burgers Jackson, MS
SHIFT MANAGER
Resolved guest complaints in a professional manner
Maintained positive guest relations
Performing shift inventory counts
Utilized excel program to input inventory transfers, track sales, as well as observe food count to ensure there was no loss.
09/2012- 07/2016 Papa John's Pizza Jackson, MS
SHIFT MANAGER
Provided leadership, customer interaction, and managerial skills
Multitask various job duties via time management, team leader
Efficiently managed employees to maximize labor output
Managed and maintained the store efficiently
HONORS &
ACTIVITES: Dean's List
High School Volleyball Coach Assistant
Accounting Society
VITA Tax Program
Member of NABA
SKILLS: Advanced in Microsoft Word, PowerPoint, and Excel. Communication,
Interpersonal, Time Management, Adaptability, Leadership skills, Critical Thinking, and Analytical.
REFERENCES: AVAILABLE WITH PERMISSION
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