Regina Conner

Willingboro, NJ *****

adxrc8@r.postjobfree.com

856-***-****

Summary

•Talented professional specializing in processing loan applications/collecting compliance documents & mortgage servicing Manage multiple assignments simultaneously with the ability to delegate, prioritize, and multi-task.

•Possess excellent oral & written communication and effective listening skills. Consistent in outstanding customer service & achieving client confidence. Maintain an impressive background as a Servicing Mortgage

•Officer, Loan

•Processor, Loan Closer, HUD Specialist, Investor Delivery Specialist, Post Closing, Loan Officer,

•Administrative

•Assistant Support & Closing Coordinator.

Work Experience

New Jersey Housing Mortgage Finance Agency, NJ May 2017 to Jul 2018

Closing Coordinator Specialist

•Receive files from Supervisor. Title must be ordered on every loan.

•Generate request to send to Title Company to request Title.

•Upon receiving Title, Review and call the customer to advised that they have been approved.

•Set a Closing Date with the customer and then set up a closing date with the Title Company & Notary.

•Prepare the documentation closing package according to the terms of the loan.

•Reserve reservation with Title Company for borrowers closing.

•Verifies accuracy and consistency of specification on documents, such as Title abstract & insurance forms. Calls borrowers rea-estate broker, & Title Company to request specified documents & to arrange date, time & location.

•Assembles documents for delivery to title company, real estate broker or lending officer for closing.

•Types closing documents. Send out Commitment letters to borrower, Enter number and calculates loan interest and principal payment, and closing costs, using computer or factor table and calculator.

•Imputing recording information in log for government records.

•May compile closed loans for delivery to marketing department for sale to investors.

•Title companies such as Diversified, Lafayette, Two Rivers, & Stewart Title. Would try to schedule loans by the region they are in.

Freedom Mortgage Company - Moorestown, NJ Jan2015 to Mar2017

Junior Processor /Closing Coordinator

The closing coordinator is responsible for obtaining, inputting, & reserving the borrower's transaction to insure they have a smooth closing.

Reserving appointments directly with title companies such as but not limited to FAMS, Title 365,

Surety & Inspire just to name a few. Coordinators are also responsible for making sure the Lock rate is not expired and the loan approval is not expired. Software programs consisted of Lakewood, Realec, Archwell Loans thru Keystone, & EDMS. Also working with TRID loans and then generated the CD for borrower's signatures.

Reviewed and made sure the guide lines were followed on each loan that was processed.

Assisting when loan is sent to closing with hard stops such as loan s needing a lender credit, new payoffs or principal reduction.

New Jersey Housing & Mortgage Finance Agency - Trenton, NJ Mar 2012 to Jan 2015

Servicing Mortgage Officer

•Communicate with attorneys, consumers, servicers, post payments and/or request disbursements.

•Monitor & Process an extreme high volume of #108's Service Reimbursement Requests due to our transition from

•Aurora to Cenlar.

•Worked directly with Aurora Financial to settle all REO invoices payments for the REO properties.

•Prepare weekly purchase reports thru our NLAI System; prepare spreadsheets working closely with our

•IT division. Prepare & review Contract of Sale for Executive Signatures, servicing procedures, criteria, & evaluate servicing matters as needed.

•Prepare recommendations for REO Listings and acceptance of sales offers/respond to servicer and public inquiry regarding sale proceeds and REO properties sales. Perform property inspections & compliance checks. Ensure all non-compliance issues are resolved.

•Assist with Home Keeper Clients who have been approved for a one time funding/grant/loan.

•Borrower is assisted with their mortgage payments for 2 years or 24 months whichever comes first.

•Borrower can call directly to see if we made the payments, escrow changes, payment changes or event transfer to a new servicer.

•Assist with the loan until the client's money of $48,000 has been completely paid out to their servicer.

•Upon completion Home Keeper client is closed out of the program and is encouraged to start a fresh start with their current lender and/or seek a modification. Processor/Post Closer

•Under general supervision, maintain various Financial records in accordance with generally accepted

•Accounting principles: process payments primarily for the Home Keeper BET Program, Including reconciling mortgages, verifying receipts and preparing monthly disbursements to loan services, reconcile other program payments with Trustee: review, analyze and process requests for payments as they pertain to the Home Keeper program.

•Process requisitions for payments, maintain spreadsheets to be reconciled to the administrative general ledger accounts: post to MITAS BOARDING Integrated financial system; generate monthly construction interest billing: general financial statement and analyses as required; maintain and create accurate records on the IIMTA' s Computer system in accordance with generally accepted accounting principles; and perform other related duties as required Scanning Filing and typing correspondence when necessary.

•Processed loan applications. Place order for Income Tax Transcripts.

•Track loans in process and prepare loan files for underwriting.

•Prepare mortgage application for closing; work with closing attorney or Title Company for loan closing, prepare and generate letters related documents as required.

•Answer calls from applicants, attorneys, appraisers and flood insurers concerning loans process & procedures, perform credit checks.

Beneficial Bank- Burlington Township, NJ Oct 2011 to Dec 2011

Loan Processor

T.D. Bank - Mount Laurel, NJ Apr 2007 to Dec 2010

Investor Delivery Specialist (Loan Officer Support)

•Close residential mortgage loans, ensuring accuracy, and compliance, respond to customer inquiries and concerns the essential purpose of this position is to ensure the closing of a Residential Mortgage Loan.

•The loan is reviewed to ensure accuracy and then sent to File Management to be scanned.

•The file is then returned to Post Closing Department where it is stacked according to Investor guidelines and shipped to Prospective Investors for Sale.

•Upon receiving scanned file from file management, loans are prioritized for prompt delivery according to expiration date.

•An additional review of the file status and comments is performed to ensure loan conditions have been cleared.

•If there are, existing conditions on the file, action is taken to contact third parties to satisfy conditions expeditiously. Files are sorted and stacked according to Investor Document Check List.

•For select Investor (s) a detailed online registration of the individual loan is completed before submission.

•This may include Borrower, Property and Loan Product.

•Any checks received from Post Closing for the loans are included with the file when submitted.

•Loans are often accompanied by checks issued from Commerce Bank for service fees, signed by the loan office and documented.

•Premiums and Private Mortgage Insurance are sent out to perspective insurer.

•Manage daily spreadsheet reflecting loan activity including loans received, post closed and shipped to Investor & File Management. Using this data, a report is composed to summarize Post Closing and the Investor Delivery Activity and sent to File Management to affect future changes in residential.

•After the loans are purchased from Investors, The Mers Identification number (MIN) is transferred via online thru website.

•Post Purchase Quality Control request received from Investors are completed 2-3 months after loan submission. Respond by via telephone to customer inquiries based on influxes in Post-Closing activity on their residential loan.

Cendant Mortgage - Mount Laurel, NJ Aug 2001 to May 2007

Closer/HUD 1 Specialist

•Review legal binding HUD 1 property settlement

•Confirm loan conditions, compliance, and closing

•Authorize the disbursement of funds

Rosenbluth International - Philadelphia, PA Jun 1997 to Jul 2001

Events Coordinator

•Coordinate events from start to finish, ensuring timely execution

•Assist with the implementation of direct sales strategies

•Negotiate contracts in a fast paced team environment

Patient Admissions, Hampton Hospital - Westhampton, NJ May 1992 to Feb 1994

Patient Registrar

•Support to physicians and nursing staff

•Ensure the proper registration of newly admitted patients

BCCAP - Burlington, NJ Jun 1981 to Sep 1989

Administrative Assistant

•Process applications for housing assistance

•Assist with creation and publication of BCCAP's newsletter

Skills

•Closing

•Loans

•Mortgage

•Hud

•Types 60 wpm. Proficient in Microsoft Office. AT&T, TRW, NEW Meridian. Schedule Plus/ File net, Integra

•Destiny, Win Mort, Mers Registration, FHA, FHLB, Refinance, HUD Loans, Commercial & Residential

•Piggy Loans.

•Full Document Loans, Streamlined Loans, Counselor Direct, IFS Live, Citrix & Mitas Boarding.

•Loaded And inputted loans in REALEC Application, Lakewood Application & Archwell Application thru Keystone.

•EDMS & Subordinations.

•Prolink Application

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