Omer Haroon 646-***-**** Branchburg, New Jersey

adxr7o@r.postjobfree.com LinkedIn

Senior Product Manager

Product development Product Strategy Project management Senior Product Manager with five years of experience developing and managing SaaS and Blockchain products for Fortune 500 companies in blockchain, pharmaceutical, energy, and telecom sector. Managed end-to-end AGILE SDLC programs ranging from $80,000 to $5 million in the budget. Launched six products through product commercialization and customer experience tracks during product launch and growth phases, reaching 10M+ users. CERTIFICATIONS & SKILLS

● Certified Product Manager ● CSPO ● SAFe POPM (underway) ● PLGC (Product Led-Growth Certification – underway) Product: Product development, product management, pricing strategy, A/B testing, UI/UX design, Product Roadmapping. Project: Project planning and tracking, AGILE, software development life cycle management, SAFe, risk management. Tools: JIRA, Smartsheet, Trello, Figma, Notion, Miro, Mural, Microsoft Office Suite, Google Analytics, Adobe Suite, GitHub PROFESSIONAL EXPERIENCE

Senior Product Manager Energi Core (Blockchain Consulting) Sep 2018 - Present

• Led Agile ceremonies, including sprint planning and daily scrums with project, development, and vendor teams. Owned product documentation; wrote User Stories, PRDs, User journey mapping, and prioritized Epics.

• Developed customized products/features per client request; defined product roadmaps, phased development plan, product strategy, customer demographics, and monetization strategy; liaised with sales team to incorporate customer feedback; defined business processes and monitored product KPIs such as ARR, NPS, performance, and ROI.

• Owned customer data analytics for the marketplace products; worked with data scientists to gather, clean, and model customer data; analyzed daily active users (DAU), monthly active users (MAU), average transaction size, and customer acquisition cost (CAC) across customer cohorts - geographies, and sectors. Increased DAU by 20% over six months.

• Executed a comprehensive go-to-market strategy for the marketplaces; conducted thorough market analyses and strategic product visioning, contributing to significant revenue and user growth. Project Manager Pfizer (Pharmaceutical - Contract) June 2017 - June 2018

• Facilitated stakeholder engagement, utilizing various requirements-gathering techniques, including interviews, questionnaires, brainstorming, focus groups, cost/benefit analysis, and risk analysis. Led the creation of a detailed project roadmap, supporting on-time delivery of the planned features and stakeholder satisfaction.

• Enhanced Tableau reporting functionalities, providing insights on upcoming contracts for sales teams. Utilized data analysis and collaborated with stakeholders to create a user-friendly interface for the sales teams.

• Logged and resolved defects in Jira promptly, improving the tool's performance and user interface through user feedback, identifying key issues, and implementing targeted solutions.

• Conducted comprehensive testing for Functional, Integration, Data Validation, User Acceptance, and End-To-End testing, evaluating the results to identify areas of improvement.

• Spearheaded group training sessions and created user manuals for global end-users by identifying user needs and delivering effective training sessions, reducing user tickets from new users. Solutions Consultant GEP Worldwide (Technology Consulting) Aug 2015 – Jun 2017

• Drove the project team, identified the critical stakeholders for each business unit, gathered project requirements, and delegated responsibilities to each functional user.

• Simultaneously managed the on/off-shore development teams to ensure the project produced the required deliverables within the specified time constraints, achieving the potential benefits defined in the business case.

• Resolved inaccurate data setbacks with Technology resolution teams, properly defining the reporting objects utilized by end users. Resulting in the creation of accurate reporting tools.

• Successfully conducted in-person business reviews by gathering feedback from the client’s power users and developed automated rules based on the input, eliminating manual system interaction.

• Designed and Implemented compliance frameworks, such as compliance risk assessment processes, compliance policies and procedures, and compliance training programs, leading to an automated due diligence reporting tool. EDUCATION

Bachelor of Science in Business Administration / Rutgers Business School Sep 2012 – Jun 2014 Major: Supply Chain Management Focus: Finance GPA: 3.5/4