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Customer Service Store Manager

Location:
Las Vegas, NV
Posted:
June 19, 2023

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Resume:

Alondra Michelle Runnels-Macias

**** ******* ***.

Las Vegas, NV 89101

adxr5j@r.postjobfree.com

PROFESSIONAL EXPERIENCE

To Go Specialist- Olive Garden 80 N. Nellis Las Vegas, NV 89110 Hours per week: 40 (2018-2022)

Supervisor: Christopher Kasper 702-***-**** Contact: Yes

• Greet every guest who enters the restaurant and provides excellent customer service.

• Takes orders, prepares, and packages meals ensuring accuracy for every order.

• Communicate with managers and co-workers to ensure all supplies are available at the workstation.

• Assist servers by ensuring all their food items are delivered to all seated guests on time.

• Handles the entire restaurant's cash revenue at the end of every day. Counts all cash on hand and submits closing documents.

• Advanced with POS System

• Cash Handling

• Catering

• Although I do not have a FULL bartender experience on my resume. While I did work at the Olive Garden during my 4 years as a ''ToGo Specialist", I did more than just that. I served tables & large parties. I bussed, assisted in prep, I ran food, and assisted in bartending. I am familiar with some cocktails, and I am dedicated to learning more!

Associate Store Manager (ASM)- Life Storage 3225 S. Nellis Blvd, Las Vegas, NV, 89121 Hours per week: 40 (2022-current)

Supervisor: Amaria Williams 702-***-****

Contact: Yes

• Assist customers by ensuring all their needs and accommodations.

• Communicates with the area manager and operation managers regarding company finances, business opportunities, company expansion, and ordering supplies for the store and property.

• Post office stops, accepting payments, and completing daily bank deposits.

• Working face-to-face and over the phone with customers, providing excellent service, and building excellent rapport with new and existing customers, while enhancing customer service, sales skills, and experience.

• Basic computer skills and proficiency in Microsoft Word and Excel.

• Leasing experience

• Reinforcing clear and aligned expectations, performance, and accountability with all associates

• Coaching and developing associates to maximize success and selling potential

• Handles daily legal paperwork.

Culinary Pros- Host, Server, Wait staff, Coat Checker, Convention Greeter… On Call

Supervisor: Yode 702-***-****

Contact: Yes

• Dedicated to service in hospitality.

• Fine Dining

• Booth Attending

• Wine pouring

• Hosting donation events

• Serving large business events

• Serving business Parties

• Convention Greeter

• Food Running

• Professional Services in hospitality

EDUCATION

- A.A.S. Nursing, College of Southern Nevada, Las Vegas, NV (2020 - CURRENT)

- High School Diploma, Rancho High School, Las Vegas, NV (2020) REFERENCES

Andrea Martinez Financial Specialist, US Marshals Service,

760-***-****, adxr5j@r.postjobfree.com

Michael Johnson MSG, US Army, Retired

760-***-****, adxr5j@r.postjobfree.com

Amaria Williams Life Storage, Store Manager

(702) 336- 5953 adxr5j@r.postjobfree.com

Ana’Janae Williams Life Storage, Store Manager

(702) 336- 6130 adxr5j@r.postjobfree.com

Thomas Wozniak Olive Garden, Manager

(702) 542- 2556



Contact this candidate