Deanna Brownlee

over ** years in customer service

Greenville, SC

adxr36@r.postjobfree.com

+1-864-***-****

cash handler, customer service experience,

Work Experience

Customer Service Supervisor/Key Holder

Burlington Store - Greenville, SC

June 2022 to Present

training cashiers, opening and closing the store Font of house supervisor . cash office handling Customer Service Lead Supervisor

Cabela's Bass Pro - Greenville, SC

April 2015 to Present

1. Doing returns

2. Handling cash office

3. Cashier

4. Switchboard

Deli Lead

Cabelas

June 2014 to Present

i manage a small group of peers, doing schedules ordering truck tanning others open and close do inventory, moving in face pace

cafe

Loan Specialist

World Finance - Greenville, SC

January 2022 to May 2022

Taking applications over the phone doing approvals are denials customer service answering any questions they might have

Quality Inspection

MagnaDrive - Piedmont, SC

May 2019 to September 2019

Inspections of metal parts for cars to be sent out Deli Clerk

Sams Club

July 2014 to December 2015

Preparing orders handling cash

deli associate

Childcare Provider

Bilos

February 2012 to May 2015

Preschool Teacher

unique kidz daycare - Greenville, SC

October 2006 to May 2010

Responsibilities

Working with the infants, feeding changing diapers potty training teaching them how to eat Accomplishments

Seeing my babies learn to walk and talk

Skills Used

Hands on

Teacher

Just Us Kids Daycare center - Greenville, SC

April 2003 to September 2006

Responsibilities

Made sure I had a daily planner, to teach the kids how to count write, learn colors etc Accomplishments

Teaching my kids to walk eat talk etc learn how they spell there name Skills Used

Using a chalkboard and little work books

Education

High school or equivalent

J.L. Mann High School

Skills

• Customer service (10+ years)

• Microsoft word

• Word

• Time management

• Culinary

• Food Service

• Assembly Experience

• English

• Food Preparation

• Quality Inspection

• Packaging

• Meat Cutting

• Teaching

• Childcare

• Supervising Experience

• Kitchen Management Experience

• Quality Control

• Food Safety

• Microsoft Office

• Meal Preparation

• Leadership

• Food Production

• Catering

• Restaurant Experience

• Restaurant Management

• Shift Management

• Merchandising

• Quality Assurance

• Shipping & receiving (2 years)

• Retail sales

• Sales

• Warehouse experience

Certifications and Licenses

Early Childhood Education

Assessments

Customer Focus & Orientation — Highly Proficient

September 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Knowledge of Early Childhood Development — Familiar September 2019

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Familiar

Building Relationships for Childcare Providers — Highly Proficient August 2019

Building positive and productive relationships with families of children ages 0–3 Full results: Highly Proficient

Food Service: Customer Situations — Familiar

October 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar

Food Safety — Familiar

October 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar

Work Motivation — Proficient

September 2020

Level of motivation and discipline applied toward work Full results: Proficient

Problem Solving — Completed

January 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed

Work Style: Conscientiousness — Highly Proficient

January 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Work Style: Reliability — Completed

September 2020

Tendency to be dependable and come to work

Full results: Completed

Sales Skills — Familiar

February 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Data Entry: Accuracy — Familiar

September 2020

Entering data quickly and accurately

Full results: Familiar

Administrative asssistant/receptionist — Completed January 2021

Using basic scheduling and organizational skills in an office setting. Full results: Completed

Customer focus & orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call center customer service — Completed

August 2020

Applying customer service skills in a call center setting. Full results: Completed

Advanced bookkeeping — Completed

October 2021

Calculating and determining the accuracy of financial data Full results: Completed

Nursing assistant skills — Completed

August 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed

Work style: Reliability — Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Receptionist — Completed

November 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Warehouse shift leader — Completed

December 2019

Supervising warehouse staff and maintaining safety and security standards. Full results: Completed

Spreadsheets with Microsoft Excel — Completed

January 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Sales fit — Proficient

July 2020

Measures the traits that are important for success in sales positions. Full results: Proficient

Customer service — Proficient

October 2020

Identifying and resolving common customer issues

Full results: Proficient

Verbal communication — Completed

February 2020

Speaking clearly, correctly, and concisely

Full results: Completed

Patient-focused care — Familiar

November 2020

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar

Cashier skills — Familiar

July 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

meat cutter, Time Management, Customer Service, Microsoft Word

Contact this candidate