Lindsay Bariani

**** ******** *******, *******, **********, CA 95835

916-***-****

adxr34@r.postjobfree.com

Objective

A position that will allow me to use my excellent communication and problem-solving skills.

Education

Paralegal Level 1 Santa Cruz Extension Program 2011-2012

American Sign Language American River College 2003-2004

British Sign Language Interpreting and advanced English Certificate

Heriot-Watt University, Edinburgh, Scotland 2001-2003

Work History

Sensitivity Trainer/Account Manager Hamilton Relay Telecommunications NE/WA 2022-2023

As the Sensitivity Trainer, I was responsible for the creation and implementation of monthly culture modules. I had to research content, document contacts, secure speakers, create questions and topics for the interviews, schedule zoom meetings and interpreters, create purchase authorizations and accounting requests, create reference documents, document trainings, attend and contribute to meetings. I was also assigned Account Manager duties which included being the point of contact for 4 states and ensuring each state contract was in compliance. This involved reviewing state contracts and ensuring each states needs were met. Monthly reporting was also an essential job duty as well as attending marketing meetings and creating marketing requests. I was also given the responsibility of grading and documenting operator tests as well as ensuring all audiology reports were in compliance.

Office Runner/Admin Assistant Nolans Roofing/ JNE Properties, WA 2019-2022

As office runner for Nolans Roofing I was responsible for supporting the office. This included doing mail runs, store runs, ordering supplies, assisting at events, sharing information with potential clients and visiting job sites. As admin assistant, I was responsible for collecting rents, creating property leases, supporting the director as needed.

Remote Outreach Coordinator Hamilton Relay Telecommunications NE/CA 2012- 2014

As Outreach Coordinator for Northern California, I was responsible each month to partake in 20-30 outreach activities which included presenting, organizing workshops, customer service visits and expo booths for the North of California and then report to my superiors the state. Filing, faxing, good record keeping was a required as well as excellent communication skills with management and customers and excellent time management was essential to participate in weekly and monthly meetings with members out of state. Meeting weekly and monthly goals was also needed to meet the expectations of the state. Excellent scheduling skills were also required as I oversaw my own schedule in my own office.

Office Assist/Trainee Paralegal Caldwell Legal Sacramento, CA 2011- 2012

As office assistant I supported two attorneys as well as take calls from customers to provide amazing customer service. I was also trained on paralegal work for a short time. Filing, faxing, creating legal documents as well as answering clients questions was required.

Scheduler & Metrics Analyst Purple Communications Rocklin, CA 2008-2011

I was responsible for creating and analyzing reports based on the performance of the customer care representatives and reporting all information to the director. I also tracked metrics on performance and attendance of the customer care representatives, I transferred calls, faxed, filled, scanned and emailed legal documents, documented all incoming and outgoing calls internally, scheduled for 3 departments, corresponded with law enforcement and legal counsel regarding subpoenas and search warrants, liaised with other departments and management to resolve customer issues.

Office Assistant American River College, Sacramento, CA 2004-2012

I scheduled interpreters and Real Time Captioners for Deaf and Hard of Hearing students, supervised student aides, answered phone calls, processed and posted mail, checked and responded to emails regularly, faxed, filled, greeted new students and new employees, created and maintained employment packets, processed new employees, created flyers, maintained campus information binder and district forms, sent out information to staff and students, located substitute interpreters for classes, found solutions to staff and student problems, interpreted in classes, helped coordinate timesheets and payroll, helped with the budget and coordinated the note taking services desk. I was also involved with the coordination, recruitment, selection and evaluation of classified temporary staff and student aides to fill tutor and interpreter pool positions.

Loss Prevention Receptionist Ikea West Sacramento, CA 2006-2007

As the security/receptionist I was responsible for the security of the store and oversaw and aided the Ikea agents by managing the security cameras, operating the switchboard, assisting customers and employees with various concerns and recorded the store keys and radio. I also greeted visitors and upper management, oversaw the alarm systems and controlled security doors, oversaw the radio system, made announcements on the PA system, processed mail, managed the lost and found department, maintained the department schedules, put emergency procedures into practice when needed and made judgment calls, monitored all activity in the store from minute to minute and provided updates as needed.

References

Michael Warner adxr34@r.postjobfree.com 916-***-****

Melissa McMahan adxr34@r.postjobfree.com 301-***-****

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