Package Handler Customer Service
Resume:
RESUME OF SOPHIA PERRY-CLINTON
SOPHIA PERRY- CLINTON
Birmingham, AL 35214
***************@***.***
OBJECTIVE
Obtain a supervisory/managerial position where I can maximize my management skills, quality assurance education, program development, and training workforce experience.
SKILLS & ABILITIES
30 plus years in the work force including restaurant skills in management, problem solving, customer and clerical issues; 25 years in the field of logistics, transportation and freight labor and supervision.
Oracle Purchasing, MS Office, Power point, Microsoft Outlook and Zoom/ Google Meet. Customer service-oriented, Customer service-driven, Ground and air transportation dispatcher, Manufacturing and warehouse procedures, Shipping and receiving experience.
EXPERIENCE
LEAD ON ROAD/ INSIDE SUPERVISOR
Intern Manager (April 2020-May 2021)
UNITED PARCEL SERVICE
APRIL 2017 – PRESENT
Maintain a safety presence, keep staff of drivers trained and equipped with
protocol of UPS rules and regulations, keep customer relations up to UPS
standards, maintain vehicle codes, train on technology and new software
to drivers as well as other supervisor that report to me, discipline any
employee that is dishonest and breaking rules of the policy book, complete
computer task daily for report purposes and fill in for manager when
away.
FULL TIME DRIVER
UNITED PARCEL SERVICE
MARCH 2001 - 2017
Maintain a quality safety driving record. Loading and unloading of customer products, keep logs of work activities and make sure my vehicle is maintained in good working order. Accept payment for services and handle other paperwork related to the delivery.
PART TIME SMALL SORTS/PACKAGE HANDLER; SUPERVISOR
UNITED PARCEL SERVICE
March 1997 to 2001
Load and unload parcels and packages on and off trucks or belts. Required to follow order, procedures and policies about proper stacking and handling of the package and boxes in order to keep the boxes and its contents unharmed and intact. Keep accurate records on the jobs that are completed and report cargo discrepancies to the manager or superiors.
CASHIER/ STOCKER
OLD TIME POTTERY
NOVEMBER 2004-JULY 2008
Compare merchandise invoices to items actually received to ensure that shipments are correct. Set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Receive, open, unpack and issue sales floor merchandise.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Take inventory or examine merchandise to identify items to be reordered or replenished. Answer customers' questions about merchandise and advice customers on merchandise selection.
Clean display cases, shelves, and aisles. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. Pack customer purchases in bags or cartons. Stamp, attach, or change price tags on merchandise, referring to price list.
EDUCATION
UAB, BIRMINGHAM, ALABAMA
BACHELOR’S DEGREE IN BUSINESS, 2015
JEFFERSON STATE COMMUNITY COLLEGE,
BIRMINGHAM, ALABAMA
ASSOCIATE IN ART DEGREE 2012
LEADERSHIP
I am currently an active member with United Way (red ribbon), was Youth Advisor at St. John Baptist Church. Participate in the Susan B. Anthony Cancer Drive, Ronald McDonald House and Sickle Cell annual fundraiser; also served as Wellness Chair in Southeast of Birmingham, temporary was in charge of telematics of the Southeast center but presently Supervisor Safety Chair in Northeast Roebuck Hub.
REFERENCES
GRETCHEN WILLIAMS, ADMINISTRATOR (RETIRED)
Administrator, Bookkeeper. Primary/Secondary Education
Birmingham City School System
HAYES ELEMENTARY SCHOOL
505 43rd Street North
Birmingham, Alabama 35222
ELYSIA ALLEN, BANKER
Assistant Business Banking Sales
Region Bank Regions Financial Corporation
1900 5th Avenue North
Birmingham, Alabama 35203
AUBREY UNDERWOOD, MANAGER
UNITED PARCEL SERVICE
4601 Inglenook Lane
Birmingham, Alabama 35217
GREG BROWN, MANAGER (RETIRED)
UNITED PARCEL SERVICE
4601 Inglenook Lane
Birmingham, AL 35217
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