Service Representative Package Handler
Resume:
Sherrie Manhard
Merchandising and customer service
Ravenna, OH 44266
*******.*******@*****.***
customer service experience in many areas. merchandising experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Retail Sales Merchandiser
SAS Retail Services - Streetsboro, OH
May 2022 to Present
Merchandising activities; audits, stocking, displays, placements, automated retail, readerlink, cut-ins CSR - Customer Service Representative
Everise work from home - Remote
September 2021 to November 2021
Customer Service Representative
CSR - Customer Service Representative
Concentrix, a WAH company - Remote
July 2021 to August 2021
Work from home customer service healthcare spending accounts Cashier/Customer Service
M-A Drive Thru
August 2019 to July 2020
Customer service, cashier, stock, cleaning, lottery, etc. FedEx Package Handler
FedEx - North Canton, OH
August 2017 to October 2017
Sorting and sending packages to their destinations Shift Manager (full-time)
Arbys - Ravenna, OH
March 2015 to November 2015
Open, close, customer service, cashier, prep, inventory count, backline, drive thru, cleaning etc Assistant Manager
Subway - Ravenna, OH
December 2010 to May 2012
Open, close, customer service, cleaning, prep, delivery, counts, baking, etc Daytime opener
Subway - Middlefield, OH
September 2008 to May 2010
Opener, prep, baking, scheduling, training, etc
Education
Certificate in Medical Billing & Coding
U.S. Career Institue - Colorado
September 2012 to July 2013
High school diploma in General Studies
James A. Garfield Senior High School - Garrettsville, OH September 1998 to June 2002
High school or equivalent in Business Management
Maplewood Career Center - Ravenna, OH
October 2000 to May 2002
Skills
• POS
• Merchandising
• Filing (2 years)
• Microsoft Outlook (2 years)
• Android
• CPT coding
• Negotiation
• Office experience
• QuickBooks
• Facebook Advertising (1 year)
• Google Cloud Platform (Less than 1 year)
• AWS
• Technical support
• Order entry
• 4G/LTE
• Medical records
• Live chat
• Databases
• VPN
• Epic
• Research
• Front desk
• Managed care
• CPT coding (2 years)
• QuickBooks (1 year)
• Debits & credits (2 years)
• Banking
• Medical scheduling
• Time management
• Analytics
• Conflict management
• Food safety
• Accounts receivable
• Sales management
• Account management
• Crew management
• Food service
• Organizational skills
• Social media management
• Office manager experience
• Retail sales
• Microsoft Excel
• Computer skills
• Assistant manager experience
• Employee evaluation
• Profit & loss
• Accounts payable
• Business management
• 10 key typing
• Sales
• Administrative experience
• Computer operation
• EHR systems (Less than 1 year)
Languages
• English - Expert
Links
https://facebook.com/sherrie.manhard.1983
https://www.linkedin.com/in/sherrie-manhard-0b9b891a5 Certifications and Licenses
Medical Billing and Coding
June 2013 to Present
Certificate in Medical Billing and Coding
Assessments
Active listening — Highly Proficient
April 2021
Actively listening and appropriately responding in conversations Full results: Highly Proficient
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Customer service — Familiar
March 2021
Identifying and resolving common customer issues
Full results: Familiar
Basic computer skills — Proficient
April 2021
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Typing — Proficient
March 2021
Transcribing text using a standard keyboard
Full results: Proficient
Numerical reasoning skills — Proficient
March 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Proficient
Analyzing data — Familiar
December 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Electronic health records: Best practices — Familiar December 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Active listening — Highly Proficient
April 2021
Actively listening and appropriately responding in conversations Full results: Highly Proficient
Work style: Professionalism — Proficient
May 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Work style: Conscientiousness — Familiar
May 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Remote fit — Proficient
April 2021
Measures the traits that are important for successful remote workers Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate