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Center Associate Front Desk

Location:
Fort Lauderdale, FL
Posted:
June 16, 2023

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Resume:

lttison Friedman

City of Sunrise, FL *****

shawnmicheat6l adxqyh@r.postjobfree.com

561-***-****

To obtain a position where my skitts and experience in medical assistance, bitting, Accounts receivable and customer service, wil[ altow me to gain growth and experience as a medical professionaI and Administrative Assistant.

Authorized to work in the US for any employer

Work Experience

AdministratiYe Assistant

JA Waste

Mar 2O22-Current

Maintained attendance and scheduted vacation

days for 15 employees using Excet.

Organized successfu[ [uncheon for '15 peopte for

[argest customer to celebrate contract

renewat.

Coordinated mailing invitations, format [etters,

and information packets annuatly.

Entered in tickets from previous day detivery,

exchange, and pick up orders.

Processed credit card charges

Certified Medical AssistanVFront Desk

Ear Nose and Throat Associates - Ptantation, FL

October 2020 to Present

Check in and out patients

Process payments due for services rendered

Take care of Medicat records requests

Request referrats for patients

Process lnsurance verification for procedures

Room patients for doctor

Schedule Coordinator

Akumin Mri - Coconut Creek, FL

January 2018 to March 2020

Check in patients,verify insurance,Schedute MRl,Ct scans,and any other scan needing to be done, Take co-pays

Certified Medical Assistant (CMA)/Referral Coordinator Rock istand nledica[ center " Fort Lauderdale, FL

April 201 5 to November 2019

Back Ma/Check out /Medicat records: Take patient vitats, process medicaI records in a timety manner, collect btood samptes for [abs, Assist with pap smears. Process prescription refitts using escribe and catting into pharmacies coordinated referrats for patients visits to other doctors and physicians Accounts payabte Customer Service Assistant Manager

Nationwide Van Lines lnc - Ptantation, FL

January 2014 to ApriL 2015

Answer muttiple phone [ines, Extensive fiting, Process claims, customer service retation dispatch movers and assign routes

Payrott,reconcite payment togs and bank accounts

Copy and Print Center Associate

Office Depot - Fort Lauderdate, FL

April 20'13 to September 2014

Hetp customers with modifications of documents and files, Process personatized orders in a timely manner, Answer muttipte phone tine, cash out customers Customer Service /Verifi cations

Cotonia( Van Lines - Margate, FL

March 2010 to Aprit 2O13

Dispatch out drivers, Answer muttipte phones tines, Verify customer information; Process requests for date changes

. Handted emails, inbound ca[[s, and outbound catls

. Managed customer accounts

. Handted bitling issues and order inquiries

Front desk /Medical records

Lauderdate OBGYN - Plantation, FL

February 2004 to March 2010

Front Desk/Medical Records: Answer multiple phones lines, Check lN, Check OUT, verify insurance, extensive fiting, schedute appointments, collect co pays/deductibtes, scan medicaI records and referrals, and update patient information

Education

High school or equivalent

Piper High Schoo[ - Sunrise, FL

1998 to 2001

SkiLts

. Customer Service

. EMR

. Word

. Scheduting (3 years)

. Medicat Records ('l year)

. Bitting

. Ctericat

. Management

. Microsoft Excel

. Outtook

. Receptionist

. Excet

. Front Desk

. Patient Care

. Home Heatth

. VitaL Signs Experience

. EMR Systems

. Medicat Office Experience

. Medication Administration

. Cashiering

. lnsurance Verification

. Medicat Scheduting

. Phtebotomy

. Experience Administering lnjections

. Accounts payabte/receivabte

Certifications and Licenses

Certified Medical Assistant

June 201 5 to May 2023

CPR Certification

AdditionaI lnformation

SKILLS: Proficient in Microsoft Word, Excel, QuickBooks, EMR systems Epic and Medicat Manager, Cpt coding and lcd-9 coding

Certified CCMA and CPR



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