lttison Friedman
City of Sunrise, FL *****
shawnmicheat6l adxqyh@r.postjobfree.com
To obtain a position where my skitts and experience in medical assistance, bitting, Accounts receivable and customer service, wil[ altow me to gain growth and experience as a medical professionaI and Administrative Assistant.
Authorized to work in the US for any employer
Work Experience
AdministratiYe Assistant
JA Waste
Mar 2O22-Current
Maintained attendance and scheduted vacation
days for 15 employees using Excet.
Organized successfu[ [uncheon for '15 peopte for
[argest customer to celebrate contract
renewat.
Coordinated mailing invitations, format [etters,
and information packets annuatly.
Entered in tickets from previous day detivery,
exchange, and pick up orders.
Processed credit card charges
Certified Medical AssistanVFront Desk
Ear Nose and Throat Associates - Ptantation, FL
October 2020 to Present
Check in and out patients
Process payments due for services rendered
Take care of Medicat records requests
Request referrats for patients
Process lnsurance verification for procedures
Room patients for doctor
Schedule Coordinator
Akumin Mri - Coconut Creek, FL
January 2018 to March 2020
Check in patients,verify insurance,Schedute MRl,Ct scans,and any other scan needing to be done, Take co-pays
Certified Medical Assistant (CMA)/Referral Coordinator Rock istand nledica[ center " Fort Lauderdale, FL
April 201 5 to November 2019
Back Ma/Check out /Medicat records: Take patient vitats, process medicaI records in a timety manner, collect btood samptes for [abs, Assist with pap smears. Process prescription refitts using escribe and catting into pharmacies coordinated referrats for patients visits to other doctors and physicians Accounts payabte Customer Service Assistant Manager
Nationwide Van Lines lnc - Ptantation, FL
January 2014 to ApriL 2015
Answer muttiple phone [ines, Extensive fiting, Process claims, customer service retation dispatch movers and assign routes
Payrott,reconcite payment togs and bank accounts
Copy and Print Center Associate
Office Depot - Fort Lauderdate, FL
April 20'13 to September 2014
Hetp customers with modifications of documents and files, Process personatized orders in a timely manner, Answer muttipte phone tine, cash out customers Customer Service /Verifi cations
Cotonia( Van Lines - Margate, FL
March 2010 to Aprit 2O13
Dispatch out drivers, Answer muttipte phones tines, Verify customer information; Process requests for date changes
. Handted emails, inbound ca[[s, and outbound catls
. Managed customer accounts
. Handted bitling issues and order inquiries
Front desk /Medical records
Lauderdate OBGYN - Plantation, FL
February 2004 to March 2010
Front Desk/Medical Records: Answer multiple phones lines, Check lN, Check OUT, verify insurance, extensive fiting, schedute appointments, collect co pays/deductibtes, scan medicaI records and referrals, and update patient information
Education
High school or equivalent
Piper High Schoo[ - Sunrise, FL
1998 to 2001
SkiLts
. Customer Service
. EMR
. Word
. Scheduting (3 years)
. Medicat Records ('l year)
. Bitting
. Ctericat
. Management
. Microsoft Excel
. Outtook
. Receptionist
. Excet
. Front Desk
. Patient Care
. Home Heatth
. VitaL Signs Experience
. EMR Systems
. Medicat Office Experience
. Medication Administration
. Cashiering
. lnsurance Verification
. Medicat Scheduting
. Phtebotomy
. Experience Administering lnjections
. Accounts payabte/receivabte
Certifications and Licenses
Certified Medical Assistant
June 201 5 to May 2023
CPR Certification
AdditionaI lnformation
SKILLS: Proficient in Microsoft Word, Excel, QuickBooks, EMR systems Epic and Medicat Manager, Cpt coding and lcd-9 coding
Certified CCMA and CPR