Aaron Pratt

Hemet, CA ***** • adxqyc@r.postjobfree.com • 951-***-****

Profile: Executive Management, Homeless

Client care leader with 15+ years’ experience initiating and overseeing all phases of transitional/homeless shelter programs and optimizing housing resources for a homeless client in close collaboration with the County of Riverside Housing Authority and the City of Riverside Office of Homeless Solutions.

Proven success establishing a non-profit 501(c)(3) organization from scratch and leading to new heights in productivity. Proficient in detecting case breaches and implementing corrective action plans by assessing housing barriers, preferences, needs, and goals. Experience in proposing recommendations to clients on permanent housing research, filling out rental applications, interpreting lease agreements, and tenants’ rights/responsibilities. Well versed in enabling homeless customers to fulfil accommodation documents as well as TBRA applications.

Record of utilizing DMH IBIS, Welligent, and PATS client access/billing system tools to manage and maintain clients’ health records with 100% accuracy and County/Federal standards compliance.

Met and exceed charitable company goals by implementing financial management best practices to effectively develop, manage, and allocate over $120,000.00 operating budget with cost-effective procedures.

Equipped with a solid background in placing 102 clients in wrap-around services and 25 housed.

•Affordable Housing Initiatives

•Child Protective Services

•New Business Start-up

•Housing/Health Case Management

•Community & Public Relations

•Crisis Intervention (CBT, DBT, MI)

•Database Administration

•Health & Behavioural Counselling

•Workforce Development

•Continuous Process Improvements

•Service Optimization & Excellence

•New Partnerships Development

•Public Motivational Speaking

•Operation Scheduling/Prioritization

•Team Training/Motivating/ Building

Signature Achievements

Increased business exposure by successfully attaining and maintaining sponsorships from Coca-Cola, Dick's Sporting Goods, McDonald's, and Volkswagen.

Generated sponsorship revenue through partnerships with multiple stakeholders for various social programs, such as H.E.A.T (Hiring, Equipment, Accountability, Training) initiative co-sponsored with PICO grant $60,000, Bail Reform Initiative grant $50,000, AB953 Racial Profiling grant $28,000, National Alliance on Mental Illness (NAMI) for Mental Health Symposiums grant $5,000.00, and Housing First grant $3,500.00.

Accomplished VI-SPDAT and HMIS entries by conducting client interviews to identify requirements and connect them with available and appropriate resources using Coordinated Entry System tools.

Hired top-notch talent for key administrative positions through the execution of exceptional recruitment and selection process.

Facilitated housing to various homeless clients using a diverse range of social programs, such as Second Chance Alliance Re-entry for 308 veterans with co-occurring disorders, Prototypes for 106 clients within eight months, and City Net for 14 clients within five months.

Initiated and provided dual benefit programs to personnel for giving them valuable experience in the operations of a non-profit organization.

Career Experience

Founder & CEO, Second Chance Alliance Re-entry Program - Hemet, CA 03/2013 to Present

Initiate and govern over all aspects of three transitional/homeless shelter programs from concept to execution. Build and chair a team of Board of Directors, media, interns, outreach, and contract negotiation members. Deliver executive-level support to Membership Director in recruiting new members and providing services to existing members. Schedule and prioritize personal assistant activities to manage overall speaking engagements.

Strengthen public relations (PR) by fortifying strong business relationships with property managers/owners.

Develop and maintain high-quality agency's services/facilities to achieve customers’ satisfaction.

Establish, maintain, and foster long-term partnerships with various stakeholders.

Travel to several countries for delivering motivational speeches to large audiences as a keynote speaker.

Case Manager/SUD Counselor, Prototypes - Pomona, CA 05/2018 to 02/2020

Delivered end-to-end case management in housing resources and mental health services programs by ensuring compliance with corporate policies/procedures. Delivered group therapy and individual sessions in accordance with the principles of trauma-informed approaches. Defined treatment goals to clients and completed mediation reviews as necessary. Recorded client's progress while assessing routine treatment plans and performing regular quality assurance analysis for digital health records in the form of peer reviews. Led interdisciplinary approaches and efforts to provide interventions for effective treatment.

Demonstrated enhancement solutions/successful ideas in high-level case conferences for resolving treatment problems and ensuring prevention.

Shipping Supervisor, Serta Mattress - Moreno Valley, CA 08/2010 to 01/2012

Revitalized internal/external production operations to ensure regulatory compliance with safety and sanitation laws. Organized interdepartmental operations and activities in close collaboration with multidisciplinary supervisors.

Achieved production targets with high-quality produces by effectively scheduling and prioritizing workflows, assignments, and production sequences.

Optimized employee productivity and operational efficiency by delivering effective training and mentoring sessions with complete record management.

Commended by senior leadership for successfully shipping 88% orders with 0% damage

Built and mobilized a safety team that achieves a 90% in no accidents ratio within one year.

Solaris Paper, Santa Fe Springs, CA (03/2003 to 12/2005) Mission Foods, Rancho Cucamonga, CA (09/2008 to 01/2010

Production Supervisor

Conducted detailed inspections on entire work activities to identify defects and measure production equipment performance for assuring seamless operations and creating required adjustments. Forecasted production outputs and implemented preventive maintenance of building and equipment.

Enhanced personnel skillsets through the preparation and implementation of professional development training/programs.

Met and exceeded regulatory compliance goals across the entire production site while controlling standards development and deployment procedures.

Trained operators to run production equipment at a 78% leaner production rate.

Increased employee engagements in overall production phases by providing strategic direction to teams regarding goods processing, charts analysis, work orders enhancement, and production schedules.

Military Service: Rank: E-7, Engineering Duty Officer & Chief Petty Officer (SEAL Team 5) (07/1980 to 10/1992) for US Navy.

Education & Credentials

Associate of Arts in Human Behavior (1991)

UC Berkeley – Berkeley, California

Bachelor of Science in Chemical Engineering (1983)

Syracuse University – Syracuse, New York

Professional Certifications & Licensure

CBT (2016 to Present)

Substance Abuse Counselling (2019 to 2021)

Substance Abuse Certification in Substance Addiction, CCAPP (2018)

Assessments

Work Style: Conscientiousness — Completed (May 2019), Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Completed

Administrative Assistant/Receptionist — Familiar (January 2020), Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Management & Leadership Skills: Planning & Execution — Completed (October 2019), Planning and managing resources to accomplish organizational goals. Full results: Completed

Work Style: Reliability — Proficient (August 2020), Tendency to be dependable, and come to work. Full results: Proficient

Case Management & Social Work — Completed (August 2020), Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Completed

Clinical Judgment — Completed (August 2020), Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed

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