Hђљђћ Wќќё

Sacramento, CA ***** • 510-***-**** • adxqwz@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills

Service-Oriented

Editing and Proofreading

Data Entry and 10-Key

Flexible and Adaptable

Attention to Detail

Multitasking and Prioritization

Outgoing Mail Preparation

Data Recording

Mail Sorting and Routing

Record Sorting and Filing

Verbal and Written Communication

Reliable and Punctual

Data Entry

Work History

Election Assistant, 10/2016 to 01/2017

San Joaquin County Registrar Of Voters – Stockton, CA Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate sta!.

Supported sta! on special assignments and ad hoc projects. Receptionist, 09/2015 to 10/2016

Jacmar Foodservice Distribution – West Sacramento, CA Answered central telephone system and directed calls accordingly. Managed multiple tasks and met time-sensitive deadlines. Confirmed appointments, communicated with clients and updated client records. Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Provided clerical support to company employees by copying, faxing and filing documents. Responded to inquiries from callers seeking information. Sorted, received and distributed mail correspondence between departments and personnel. Liaised with vendors, contractors and professional services personnel to properly process orders.

Leasing Agent, 06/2003 to 03/2005

Wollborg Michelson

Handled tenant communications by quickly responding to requests for maintenance and Helen_Wood_Resume.pdf

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Kept meticulous records of correspondence between management and tenants. Resolved conflicts between tenants regarding noise, encroachments and parking. Conducted property toursdaily to highlight selling features of properties. Performed background checks on apartment applicants. Marketed property to local businesses through collateral, emails and phone calls. Used Yardi to keep record of financial transactions and rental applications. Escalated major issues to property manager for immediate remediation. Toured property with prospective tenants and provided wealth of information in regards to its key features.

Performed background, reference and credit checks as part of screening process of prospective tenants.

Invited prospects to fill out application upon completion of property tour. Distributed and followed up on tenant renewal notices. Eligibility Technician, 10/2001 to 03/2003

Alameda County Social Services Agency – Oakland, CA Reviewed applications for di!erent aid programs and determined which qualification criteria for individuals.

Educated patients on eligibility and a!ordability options by o!ering insightful information. Managed processing of financial assistance and food stamp benefits applications. Developed extensive fact-checking and research skills as result of continuously reviewing di!erent programs and options.

Interviewed applicants and explained scope of di!erent available benefits. Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.

Communicated with people from various cultures and backgrounds on application process. Documented all communication with applicants and inputted information into system. Scheduled appointments with applicants to gather information and explain benefits processes. Education

Associate of Arts: Business Administration

San Joaquin Delta College - Stockton, CA

No Degree: Property Management

Property Management Institute - Hayward, CA

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