Jateria M. Kyles

I n t a k e C o o r d i n a t o r

Mobile, AL 36605 251-***-**** adxqt6@r.postjobfree.com OBJECTIVE

Highly qualified Intake Coordinator with over three years of experience in oncology and mental health specialties. I enjoy the creative problem-solving process, researching assistance programs for funding treatment, support programs for patient and family, insurance coverage and research of denied claims. I am searching for a position with a company who prides itself on having a collaborative environment designed to assist their patients.

E D U C A T I O N —

Saad’s Healthcare-Phlebotomy

Faulkner University-No degree

Williamson High School

EXPERIENCE

KEY SKILLS —

Specialty Intake Clerk

Insurance Pre-Cert

Medical Billing/Follow Up

Working Denials

Scheduling

Medical Coder

Medical Collections

EMR: Cerner

June 2021-Current

Intake Coordination • Comprehensive MedPhysch Systems • Interview patient, go over the provider referral letter, verify insurance, calculate different program co-pays and match patient with correct therapist and programs.

March 2019-June 2016

Financial Aid/Oncology Intake Clerk • USA Mitchell Cancer Center • Meet with new patients, verify insurance, review the insurance coverage and calculate any co-pays. Check for available funds to assist with treatment expenses. Follow up on insurance claims and work any denials to ensure a quick turn around and smooth revenue cycle.

2013-2018

Phlebotomist • USA Children’s and Women’s Hospital Performed glucose tolerance test in our maternity ward, handled the infant and newborn blood draws. I worked in the lab in a limited capacity.

2007-2013

Medical Assistant • USA Family Specialty Clinic

I worked with HIV positive children, worked with the parent and patients to understand the physician’s instructions. Assisted the techs as needed, checking vitals, rooming patients and providing information on support groups.

COMMUNICATION

I am proud of my communication skills and my ability to maintain my professionalism while conversing with patients of all demographics. Accurate and detailed written communication to eliminate errors.

L EADERSHIP

I am a take charge person who appreciates the value of working from then opening of a patients file during intake to payment ensuring a positive revenue cycle and a stress-free process for our patients.

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