CURICULUM VITAE

KUMESH KUMAR

CONTACT PROFESSIONAL

SUMMARY

EXPERIENCE

Talented leader offering over 9 years of

experience in preparing and serving diverse foods. Motivates employees to exceed customer

expectations in high volume settings strong

quality and effective cost controls. Service-

oriented with good multitasking, safety

management and decision-making skills.

adxqrq@r.postjobfree.com

+917*********, +918*********

Vill- Nagla Murli P.O.-Tilyani,

Sirsaganj, Dist. - Firozabad,

283151 (U.P.) INDIA

• Staff supervision

• Inventory Control

• Team work

• Staff Management

• Point of sale Systems

• Food Safety

• Restaurant Policies and

Procedures

• Restaurant Operations

SKILLS

RESTAURANT MANAGER 04/2021 to till date

SAWAI VILAS HOTEL: SAWAI MADHOPUR (RAJASTHAN)

• Assist employee teams to provide excellent customer service.

• Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity.

• Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards.

• Maintain personal records, schedules and reports for all employees.

• Ensuring all standards of food & beverage service are followed in line with SOP organization’s guidelines.

• Ensuring the restaurant opening/closing checklist is followed and maintained in accordance with the company’s policy and procedure.

• Managed and directed all banquet operations including housekeeping maintenance, events setup and strike, and product presentation.

• Managed marketing and selling conference and banqueting facilities.

• Control operational coast and identify measures to cut waste.

• Create detailed reports on weekly, monthly and annual revenues and expenses.

• Regularly review product quality and research new vendors. CAPTAIN 10/2015 to 01/2019

IMPRESARIO HOSPITALITY PVT.LTD. NEW DELHI

• Maintained customer satisfaction with timely table check –ins to assess food and beverage needs.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Stay up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choice based on individual preferences.

• Completed restaurant opening and closing functions that included POS report generation.

SR.WAITER 11/2014 to 10/2015

WYNDHAM GRAND HOTEL AGRA, UTTAR PRADESH

• Handled day-to-day running of restaurant, ensuring high level of productivity and progression.

• Actively listened to customers requests confirming full understanding before addressing concerns.

• Offered friendly and efficient service to all customers, handled challenging situations ease.

SR.WAITER 11/2013 to 10/2014

The Haitus, Fine dine Restaurant, Clarion Collection-Qutub Hotel New Delhi

• Monitored dining for seating availability as well as service, safety and well being of guests.

• Handled customer complaints professionally issues thorough diplomatic acknowledgement and commitment to service.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

WAITER 09/2012 to 11/2013

Country Inn & Suites Hotel Sahibabad, Gazibad, (U.P.)

• Stay up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Prepare beverage and filled food order for customer.

• Folded napkins and prepared silverware sets to provide adequate supply for host station.

EDUCATION

MBA Sales and Marketing 06/2016

Sikkim Manipal University, Agra

B.Sc. Hotel Management 07/2012

IHM Meerut, Meerut

Intermediate CBSE Board 2009

High School CBSE Board 2006

HOBBIES

Google Digital Garage

Barista Training Program

Playing cricket

Professional Networking.

PERSONAL DETAILS

Father Name Sh. Santosh Kumar

Date Of Birth 16-Nov-1990

Gender Male

Language Known English, Hindi

Nationality Indian

Marital Status Unmarried

CERTIFICATES

• Greet customers and answer their question about menu item and specials.

• Relay customer’s order to other kitchen staff.

• Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.

• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.

• Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.

RESTAURANT SUPERVISOR 02/2019 to 02/2021

BURJ RAFAL: A Marriot International RIYAD, SAUDI ARABIA

BURJ RAFAL: Kempinski Hotel RIYAD, SAUDI ARABIA

2016

Contact this candidate