BERNARDO MASOKO

PHONE: 646-***-****

adxqqo@r.postjobfree.com

SUMMARY

I am a highly skilled quality assurance professional with a proven track record in ensuring the reliability, functionality, and usability of software applications across diverse domains. With extensive experience in both manual and automation testing, I have worked on various projects including financial applications, e-commerce platforms, healthcare systems, clinical and social care applications, EHR and EMR systems, CRM, Salesforce integration, mobile and web applications, video streaming platforms, social media, digital content management, ads tracking, and publishing. I have a strong background in agile development life cycle and have successfully conducted web and mobile automation testing.

SKILLS

Proficient in using a wide range of development tools and platforms including Ruby, Python, Java, JavaScript, Selenium WebDriver, Cucumber, MongoDB, Git, Jenkins, Appium, XCode, Fiddler, Android Studio, Pytest, API, MySQL, PostgreSQL,SAML, SSO, ALM, Test Unit, HL7, SMART/FHIR, EPIC, Splunk, Docker, Terraform, TFS, ADB, Jira, HP Quality Center, eggPlant, AWS, Swagger, Postman, Git/GitHub, New Relic, AWS CloudWatch, and DBT.

Expertise in implementing automation frameworks and seamlessly integrating automation testing into the development CI/CD process.

Experience with load and performance test tools such as JMeter, K6, BlazeMeter and LoadRunner.

Skilled in reviewing user stories, executing test cases through automation, and efficiently identifying, debugging, and documenting defects in JIRA.

Strong understanding of AWS, HIPPA compliance, data privacy regulations, Salesforce integration, and SMART/FHIR resource integration with EHR systems.

Strong understanding of Video, Audio, containers technologies such as HLS, H264, VP9, MPEC-4, AVI, MP3, AAC, FLAC. OGG, WAVE, video QoE metrics, algorithm, WebRTC, RTMP, and playback.

Exceptional communication and leadership abilities, with a track record of effectively leading and managing the daily workloads of junior QA engineers.

Well versed in AI productivity tools such as Tabnine, Github-Copilot, Bito, CodiumAI and ChatGPT.

PROFESSIONAL EXPERIENCE

Software Engineer - Test (SET): Unite Us, March 2021 – Present

Test Unite Us Social-care Platform and validates the interoperability between the Unite Us API/FHIR standards and source data received from community-based organizations (CBOs), Healthcare networks, care providers, Epic, Healthcare payers, Salesforce and other third-party CRM, EMR, and EHR integration.

Implement the Python-based automation framework using Pycharm/Pytest and Playwright and integrate automation testing into the development CI/CD.

Responsible for creating test cases and feature files using Pytest_BDD and Cucumber.

Responsible for finding, reproducing and debugging defects using New Relic, AWS CloudWatch, system and DB logs and logging detailed defects in JIRA.

Responsible for reviewing the user stories, creation and execution of test cases using Pytest automation framework and Postman.

Test AWS, HIPPA compliance, data privacy rules, Salesforce integration, and SMART/FHIR resources integration with EPIC CRN and other EHR systems.

Lead Partner Implementation Engineer: Infinite, Aug 2019 – Feb 2021

Provided technical and compliance guidelines for third parties integration into the Western Union money transfer platform

Provided detailed pre-certification testing for all projects before the production release

Served as a central point of contact to questions or inquiries regarding Western Union APIs and AWS implementation and maintain open communications with customers as well as the project team

Identified factors jeopardizing the project and escalated issues as appropriate, recommending solutions to senior project team members and implementation services team

Lead QA Engineer: Experis, Oct 2018 — Aug 2019

Led the testing of the NYC Human Resources Administration Client Management System (CMS)

Embed with the Lead and Senior Business Analyst to review functional and business requirements

Created test strategy, test plan, and test cases and successfully developed the test automation scripts and frameworks using Python, SoapUI, and Pytest request module.

Reviewed and coordinated UX design efforts with the offshore and in-house designers to ensure the designs correctly captured the business requirements.

Performed functionality, regression, E2E, Load and performance testing using HQ_load runner.

Lead QA Engineer: NYU Langone Medical Center, Nov 2017 — June 2018

Led the testing and successful launch of NYU Langone Medical Center's new Kimmel Pavilion patient experience system, patient care, and radiology images.

Created and implemented automation frameworks using Python/Ruby for Epic/MyChart deployment to iOS and Android devices, significantly reducing manual testing time and improving testing coverage.

Worked closely with the product team, developers, and the business analyst on systems design specification, UX, and system documentation

Responsible for the execution of functionality, end-to-end integration, and regression testing.

Successfully managed the daily workload of offshore QA engineers and ensured the timely delivery of high-quality testing results.

Responsible for defects management and tracking using ALM and JIRA.

Sr. Quality Assurance Engineer: Verizon Wireless, October 2016 — May 2017

Led the testing of GizmoTab, Verizon's premium 3D tablet for children ages 3 to 8, and GizmoPal wearable device for release to production

Performed functional, regression, UX, exploratory and nonfunctional testing on iOS and Android

Created test plans and test cases and executed functional and regression testing for each sprint release

Led automation efforts for GizmoPal, Verizon's wearable device for children, on iOS and Android devices, using Cucumber, Appium, Ruby, and Selenium-WebDriver frameworks

Created GizmoPal master test plan for manual testing by the support and QA engineers

Coordinated QA efforts with a remote team in the Philippines and helped deploy the JIRA project management tool for local and remote teams

Quality Assurance Engineer: ooVoo, Apr 2015 — Feb 2016

Led the testing of ooVoo's SDK peer-to-peer video conference feature that saved $500k per month in streaming fees for the organization and CDN support from multiple locations worldwide.

Responsible for the SDK functionality, user acceptance, load, exploratory and regression testing

Worked in collaboration with the product manager, lead developer, and other stakeholders to create robust test plans and extensive suites of test cases for ooVoo SDK peer-to-peer feature testing

Performed manual and automation testing of ooVoo Client and SDK on Windows, Mac, Android, and iOS.

Performed extensive real-time video conference functionality, performance, video quality, user experience, WebRTC capabilities, and network connectivity testing.

Debugged and troubleshoot issues related to video resolution, jitters, packet loss, video and audio codec, frames and bit-rates, latency impact, bandwidth limitations, video quality, and voice distortion using Xcode, ADM, ADB, Charles Proxy and Network emulators

Tested QoS video mechanism using network emulators Shunra, NetMeter, Charles proxy, and Wireshark

Quality Assurance Lead: JW Player, March 2014—January 2015

Tested JWplayer B2B platform that manages over 1 million paying enterprise customer's access, configuration, payment, and onboarding

Tested and certified the release of JWPlayer SDK and OTT/Chromecast on the Android platform

Created detailed test cases and plans for JWPlayer video ad impressions tracking, video player analytics, and monetization.

Performed cross-browser testing on IE, Chrome, Firefox, Safari, and Opera

Responsible for testing HTML-5 video player's new features, Web and mobile applications player embeds, player streaming capabilities, WebRTC, analytic, and UX

Reviewed and converted user stories into Cucumber/Gherkin feature files for Selenium/Watir automation

Responsible for testing VAST ads delivery through the JW Player platform

Wrote and updated automation scripts for functional and regression testing

Quality Assurance Engineer: Bloomberg L.P, Jun 2013—Dec 2013

Researched and selected tools to extend automation testing of Bloomberg consumer products to Android and iOS devices

Automated a large number of regression test cases for iOS and Android using eggPlant automation framework, Perfecto Mobile, DeviceAnywhere and Selenium-WebDriver

Led the porting and testing of Bloomberg TV on Amazon Fire TV pre-production OTT

Tested the Bloomberg Pro app on mobile devices and managed defects and user stories using JIRA.

Quality Assurance Lead: NBC Universal, Jun 2011— Dec 2012

Responsible for coordinating and leading testing of NBC Universal and partner's Video Content Management System (VCMS)

Performed extensive functional and regression testing of NBC Universal player, CDN support, publisher, bundler, and ad services API using the SoapUI automation tool and QTP

Developed system documentation, test plans, test cases, and test strategy for bi-weekly release using agile release methodologies

Responsible for testing and certification of digital content and ads delivery using the FreeWheel ads platform on Web and mobile devices such as iPad, iPhone, Android, and Apple TV.

Responsible for functional, performance, unit, integration, localization, user acceptance, and regression testing using Selenium IDE (Ruby), SoapUI, QTP, Load Runner, and Android SDK

Quality Assurance Manager: Thwapr, Inc, Mar 2008 — Dec 2011

Managed and led testing of state-of-the-art mobile-to-mobile video sharing and encoding platform

Performed extensive functionality and regression testing of iOS, Android, Blackberry, and Nokia devices on Thwapr's proprietary video encoding platform.

Quality Assurance Lead: ASW Holdings, Jan 2007 — Feb 2008

Implemented and managed the QA process and tested all pre-production releases

Analyzed business and system requirements to create detailed test plans and automated test scripts using Ruby scripting

Responsible for cross-browser and OS support and testing

Participated in product design meetings and helped refine design specifications

Quality Assurance Manager: Cellfish Media, Feb 2005 — Jan 2007

Implemented the overall QA and defects tracking process

Designed test plans and test cases for Web and mobile applications testing

Managed a team of two QA engineers in the New York office and coordinated off-site QA projects

EDUCATION:

Baruch College - Zicklin School of Business: BS Computer Systems Analyst -2002

GT-Solutions: Microsoft Certified System Engineer (MCSE) Certification: November 2005

Languages: Fluent in English and Spanish

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