Brenda Maria Fountain

**** ****** **** ***** # *-307

Houston, TX 77095

757-***-****

adxqpg@r.postjobfree.com

Professional Summary:

Bilingual English/ Spanish Interpreter/ Translator

Bilingual payment processing professional with over ten years of general accounting support experience, have worked with Fortune 500 firms such as Waste Management and Verizon.

Customer service oriented individual with experience handling upwards of eighty incoming calls per day.

Experienced processing legal documents.

Experienced completing payment adjustments on payment variances utilizing established procedures including journal entries to produce accurate financial statements.

Financial strengths include, Procurement to Pay, Financial Statements, Journal entries, Accounts Payable and Accounts Receivable.

Collaborative team player with exceptional technical

verbal and written communication skills.

Microsoft Word, Excel, PowerPoint, PeopleSoft, Quickbooks, Scan one, Ariba, Fieldglass.

Job Experience:

Cyracom International Houston, Tx 01/2020 to Present

Spanish Interpreter

Remote assignment, Oral and written interpretation/translation for hearings, appeals, medical, school district, and 911.

Css Services San Antonio, TX 01/2019 to 10/2019

Administrative Support

Data entry, speaking with clients, records keeping, answering phones, resolving inquiries, coordinating appointments.

Cox Communications, Houston, TX 10/2017 to 10/2018

Accounts Receivable Specialist (Full Time)

Reconcile Accounts, Record/post payments to accounts, Research payment discrepancies, resolved billing issues, follow up with customers

on past due balances, execute payment arrangements and future pays, assist with billing issues inquiries, make billing adjustments as needed.

TM Group, Houston, Texas 12/2016 - 8/2017

Bilingual Litigation Specialist

Court Support

Depositions, Summons, Subpoenas, Discovery Scheduling's

Follow up on docket Scheduling/Re-scheduling

Legal research

Waste Management, Houston, Texas 11/2013 - 09/2016

Pcard Payment Coordinator/Trainer (Contract)

Mastered the skill of establishing good communication with vendors, produced accurate, and timely payment of large volume of invoices.

Mastered the process and procedures between the Vendors, procurement, and establishment of PO’s, Pcard, AP, WM controls, and third party systems used.

Processed 1,000 payments per week in 12 different market areas

Facilitate on a monthly basis the training of new hires on P2P payment process and procedures by utilizing proven effective methods and interactive techniques, and job coaching, always consistent with making the training atmosphere conducive to learning and productivity.

Part of the team that created the Waste Management P2P processing guidelines and subsequent manual.

Processed Pcard payments and reconcile the completed transactions with the bank statement.

Completed payment adjustments on payment variances utilizing established procedures including journal entries to produce accurate financial statements.

Daily utilizes proactive safeguard methods to protect the company’s confidential and sensitive financial information.

Mosaic at Herman Park, Houston, Texas 03/2012 - 01/2014

Accounts Payable Specialist

Full cycle accounts Payable three way invoice matching, accruals, acct reconciliation, journal entries and month end closing reports.

Researched and resolve invoice discrepancies, ran weekly AP reports to ensure all outstanding payables were handle in a timely manner ensuring company’s commitment to ethics and fair business practices.

Cardon Heath Care Network Inc., The Woodlands, Texas 05/2010 - 03/2012

Bilingual Health Care Benefits Coordinator

Liaison between outpatient and hospital, medical insurance eligibility through Federal & State programs. Interview patients, set appointments for medical Insurance Benefits.

Completed application Process, for the States of Texas, Utah, Idaho, Florida, Arizona & Nevada.

Call volume was 80+ calls per day

Coleman (Client: Verizon) Norfolk, Virginia 10/2006 -02/2009

Retention Specialist

Inbound calls, escalation calls, consistently exceeding customers’ expectations

Top ranking min customer resolution and sales closing.

Fielded about 60-70 calls a day

Delinquent account resolutions, suspensions, reactivation of service and scheduling of dispatch personnel for new installations or network issues.

Direct Holding Inc., Virginia Beach, Virginia 06/1999 - 10/2010

Office Clerk

Processed legal documents, set up employees’ spreadsheets, prepared budget reports, accounts payables, petty cash support, sales and product information.

Financial Reporting Clerk Financial Statements, Journal Entries, Accounts Payable, Accounts Receivable, nonprofit accounts, Payroll entries, worker’s compensation and health insurance accounts.

Handled Bank Reconciliation as well as provided Bilingual Services.

Education:

Bryant & Stratton College

Associate of Applied Science Paralegal Studies Degree.

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