Hugue Ntambwe
Ottawa, ON, K4A 3L2
adxqoz@r.postjobfree.com
Objective:
Use my work experience and institution of higher education qualification to help improve services in my community. Learn how to communicate information to diverse audiences effectively while helping maintain strong relationships with members of the public is my objective.
Highlights of Qualifications:
Bilingual in advanced French and English.
Able to work efficiently in a team setting or individual.
Possess great sensitivity to meet different needs of diverse populations.
Strong organizational, time management and priorities.
Very efficient when learning new tasks.
Flexible with open availability.
Work Experience:
Customer Service and Communication:
Made recommendation and supported customer with variety of option
Communicated with client via email, phone and in person
Demonstrated ability to handle and resolve conflicts in an effective manner
Administration:
Made recommendation and supported customer with variety of option
Communicated with client via email, phone and in person
Demonstrated ability to handle and resolve conflicts in an effective manner
Assessment skills:
Advised divers church member of newcomers
Established various references to the public to ensure their demands are met
Facilitated the public identify their needs
Organized and facilitated workshop for the public
Followed up with clients and church members in the community for ongoing support
Education:
Communication
Saint Paul University
Ottawa, ON
In progress
Negotiation
Language in Canada
Conflict in Organizations and counselling
Dialogue
Professional training in Social Service Worker-Gerontology
La Cité collégiale
Ottawa, ON
2016
Loss and separation
Disability
Resettlement issues
Violence
Work History:
Sever kFc restaurant Gatineau, ON 2023
Assistant cook (Helper) Shore club restaurant Ottawa, ON 2020
Server
Worker (shipping and receiving)
Worker (shipping and receiving)
Jazzy restaurant
Cintas(warehouse)
Gk (warehouse)
Ottawa, ON
Ottawa, ON
Ottawa, ON
2019
2018
2017
Assistants Chef
Black Thorn
Ottawa, ON
2014
Receptionist
CESOC
Ottawa, QC
2014
Tutor
Ociso for Sona and Jona
Ottawa, QC
2013
Family Shelter
Community Support Worker
Ottawa, ON
2010
Placement and Volunteer History:
Translator-Editor
El Shaddai Pentecostal Church
Ottawa, ON
2019
Bilingual Church Assistant and Technical support
Rehoboth Church Center
Ottawa, ON
2016
Coordinator of Students Activities
Conseil des écoles catholiques du Centre-Est (CECCE)
Ottawa, ON
2015
Certifications:
TOEIC Certificate of Achievement
Global Vision, ETS
Ottawa, ON
2010
References: Available Upon Request