Data Entry Service Specialist
Resume:
********@*****.***
Ida L. Hudson
Hogansville Ga. 30230
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multitask in a fast paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Personable and dedicated Customer Service Specialist with extensive experience in Retail Industry. Solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building customer relationships, cultivating partnerships and growing businesses.
Skills
Credit Card Payment Processing
Data Entry
Multi-tasking and Prioritization
Report Generation
Experience
Loves Travel Stop
03/15-08/21 Customer Service Specialist
● Upheld quality control policies and procedures to increase customer satisfaction.y offer quality service and meet performance
● Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
● Resolved customers' inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
● Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
● Maintained knowledge of current exchange guidelines, payment policies and security practices.
Education and Training
West Georgia Technical College
01/2001-06/2003
Business Administration
Diploma
Fall 2002-Honor Roll
Graduated Cum Laude
Certificate-Certified Customer Specialist
GPA 4.0
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