Jennifer Picard

Energetic and Enlightened Employee.

Santa Rosa, CA 95404

adxqjo@r.postjobfree.com

+1-707-***-****

In my most recent job, I was an Advocate for Special Needs children and children with learning disabilities. I also have experience in Retail, FOH Restaurants, Clerical, FO Medical, Counseling, Writing, Advising, and numerous divination techniques.

I have various skills I acquired both on and off the job site. I am proficient at cash handling, POS machines, stocking, answering busy phone lines, opening and closing sites, and ordering products. I also have years of customer service experience in different settings. I am able to perform my job duties at a quick pace with accuracy. I am detail-oriented, organized, friendly, empathetic, a good listener, and I have experience in upselling.

Authorized to work in the US for any employer

Work Experience

Advocate

Galt Advocacy-Special Education - Santa Rosa, CA

August 2018 to October 2021

I would have clients with special needs who were not receiving the most appropriate services while in school. I would be hired to advocate for the child with the staff at schools in order to get the services the child needs to be successful in accessing the curriculum. Education

Associate's degree in Medical Assistant

Empire College School of Business - Santa Rosa, CA August 2000 to May 2001

Some college in General Studies

Santa Rosa Junior College - Santa Rosa, CA

August 1991 to June 1992

Skills

• English

• Data collection

• Special needs

• Autism experience

• Special education

• Experience working with students

• Developmental disabilities experience

• Experience with children

• Writing skills

• Proofreading

• Clerical Experience

• Microsoft Word

• Microsoft Office

• Data Entry

• Upselling

• Customer service

• Tutoring

• Research

• Driving

• Childcare

• Behavior Management

• Typing

• SEO

• Cash handling

• Intake

• Intake (6 years)

• Computer literacy

• Merchandising

• Contracts

• Spanish

• Administrative Experience

• Management

• Sales

• Social Work

• Curriculum Development

• Classroom Management

• Case Management

• Math

• Organizational Skills

• Group Therapy

• Crisis Intervention

• Conflict Management

• Behavioral Health

• Mental Health Counseling

• Applied Behavior Analysis

• Teaching

• Medication administration

• Time management

• Meeting Facilitation

• Presentation Skills

• Program Development

• Live chat

• Social media management

• Communication skills

• Intake Experience

• Marketing

• Basic math

• WordPress

• Computer skills

Assessments

Elementary school classroom management — Proficient February 2022

Managing behavior in elementary school classrooms

Full results: Proficient

Retail customer service — Proficient

February 2022

Responding to customer situations in a retail setting Full results: Proficient

Filing & organization — Familiar

March 2022

Arranging and managing information or materials using a set of rules Full results: Familiar

Work style: Reliability — Expert

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Attention to detail — Familiar

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Call center customer service — Completed

January 2022

Demonstrating customer service skills in a call center setting Full results: Completed

Typing — Completed

March 2022

Transcribing text

Full results: Completed

Proofreading — Completed

December 2021

Finding and correcting errors in written texts

Full results: Completed

Verbal communication — Proficient

March 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Social media — Familiar

December 2021

Knowledge of popular social media platforms, features, and functions Full results: Familiar

Written communication — Familiar

February 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Inside sales — Completed

March 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Customer focus & orientation — Highly Proficient

January 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

January 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Familiar

March 2022

Identifying and resolving common customer issues

Full results: Familiar

Spreadsheets with Microsoft Excel — Completed

March 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Sales skills — Familiar

January 2022

Influencing and negotiating with customers

Full results: Familiar

Search engine optimization — Completed

December 2021

Interpreting online website performance metrics and understanding search engine optimization tactics Full results: Completed

Delivery driver — Familiar

February 2022

Interpreting instructions or signs and solving problems Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I want to add that I know my resume might show that I am overqualified for certain positions and under qualified for others. I am a quick learner, detail-oriented, friendly, compassionate, and I work well with others. I am in search of a job that isn’t as demanding as my previous one, but where I am able to lend a helping hand wherever I can.

Contact this candidate