Twanisha Stewart

Winston-Salem, NC *****

adxqjg@r.postjobfree.com

+1-336-***-****

Authorized to work in the US for any employer

Work Experience

Disaster Assistance Employee

Maximus - Morrisville, NC

October 2022 to April 2023

1. Answer inbound calls

2. Assist caller with registration and updates on new information 3. Give accurate to referrals and information to applicant. 4. Data entry

5. Quality assurance

Team Member

Aisin - Durham, NC

June 2022 to August 2022

I work in the Brazen department of a manufacturing company, where we process and put together the turbine and core pumps to the transmission of a Toyota. Team work is what reaches the production goals

Very fast paced

Multi-tasking

High energy

Time management is a must

Positive attitude

Organized

Team oriented

PCNA

Best Care Home Health - Raleigh, NC

June 2021 to February 2022

1. Assisted clients with daily living needs(hygiene, changing of clothes, medication) 2. Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical staff 3. Light cleaning and grocery shopping

4. Used company software and databases to maintain records of services performed and patient conditions.

Overnight Shift Manager

McDonald's - Raleigh, NC

May 2021 to February 2022

1. Maintained professional, organized and safe environment for employees and patrons. 2. Kept detailed records of daily progress to identify and correct areas that need improvement. 3. Accomplished multiple tasks in an established timeframe 4. Maximized performance by monitoring daily activities and mentoring team members. 5. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Guest Services Representative

The Women’s Center - Raleigh, NC

October 2019 to April 2020

1. Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

2. Oversaw fast-paced front desk operations and guests’ needs at a busy facility. 3. Designed employee work schedules to address complete operational needs. 4. Delivered above-and-beyond service to guest by making outside venue reservations and setting up tours.

5. Retrieved mail, packages and documentation on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

POS Operator

North Carolina Department of Public Safety - Raleigh, NC May 2016 to October 2017

1. Loaded, unloaded and transported heavy materials to designated warehouse locations. 2. Recorded production errors, accident’s and discarded pieces for supervisor review. 3. Monitored and tracked warehouse inventory and ordered new materials to prevent shortages. 4. Provided on-the-job training to newly hired workers and team members. Education

High school diploma

Millbrook High School - Raleigh, NC

August 2003 to May 2005

Skills

• Time management (10+ years)

• Merchandise orders and exchanges (5 years)

• Team-Oriented and cooperative (10+ years)

• Multitasking and prioritization (10+ years)

• Upbeat and positive energy (10+ years)

• Courteous with strong service mindset (10+ years)

• De-escalation techniques (10+ years)

• Guest Services (1 year)

• POS (10+ years)

• Shift Management (3 years)

• Cash Handling (10+ years)

• Supervising Experience (3 years)

• Microsoft SQL Server (5 years)

• Databases (5 years)

• Front desk (3 years)

• Typing (10+ years)

• Medical terminology (3 years)

• Communication skills (5 years)

• Customer service (10+ years)

• Microsoft Office (10+ years)

• Computer literacy

• Computer skills

• Restaurant experience

• English

• Microsoft Word

• Documentation review

• Quality Assurance

Certifications and Licenses

Certified Customer Service Representative

September 2019 to Present

Certified POS

Present

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