Customer Service/Office assistance/ Marketer
Resume:
ANKOMAH EUNICE EFIA SERWAA
OPENING STATEMENT
I am a well-organized,reliable,humble and intelligent young woman with an incredible skills and abilities to perform and produce results effectively. I enjoy challenging situations and I have strong problem solving skills.As a highly motivated and hardworking individual, I perform each task given to me with utmost seriousness.
PERSONALITY TRAITS
Good verbal and communication skills
Team player
Result oriented
Quick learner
Proficient in Microsoft Office Tools
Customer Service
Well organized with good planning skills
PERSONAL INFORMATION
First name: Eunice
Surname: Ankomah
Middle name : Efia Serwaa
Email: adxq20@r.postjobfree.com
Date of Birth: 30th April,1999
Place of Birth: Darkuman- Nyamekye
Hometown: Kwahu-Obo, Eastern Region
Sex: Female
Religion: Christianity
Nationality: Ghanaian
Marital Status: Single
Language spoken: English,Twi, Ga
CAREER OBJECTIVE
I desire to utilize my abilities, skills and experience in handling of clients and customers.Also, I want to be a valuable asset to organization based on my experience and capabilities.
EDUCATIONAL LADDER/ BACKGROUND
Institution Qualification Period
Accra Technical University BTECH Marketing 2020-2022
Accra Technical University HND Marketing 2017-2020
Winneba Senior High School WASSCE 2014-2017
WORKING EXPERIENCE
Beginrite Montessori School- Secretary
June 2022- April 2023
Duties Performed
Data entries into the school management app
Collection of school fees and feeding fee
Organize programs
Supervision
Ghana Tourism Authority- Greater Accra Regional Office( National Service Personnel)
Services( Account Office/Secretariat office)
September 2020 – August 2021
Duties Performed
Record entries on all units( accommodations, Travel and Tour, Food and Beverage) into the organization’s record book.
Assist in regulating and marking of call of various units for the collection of their licenses.
Participate in programs either sponsored by the organization or invited to.
Receiving mails and dispatching letters.
Data entries and sending out emails.
Loading of files on the desktop and sending them to Standard and Quality Assurance after inspection.
Attachment
Cocoa Marketing Company- Head Office, Accra( May- July,2019)
Worked at the LBC units( License Buying Company unit) under the jurisdiction of the Account officer.
Duties performed
Data entries
Registering of the various license companies
Sending of files of the various license to Cocoa Board for payment
Dispatching of letters
Arranging of letters every weekly on to the respective license buying companies
Entering of the correct amount of quantities of cocoa, offloading point time and tonnage onto the computer to Audit Department for review.
Attachment at Associated of Teacher’s Co-operative Union- Kaneshie Behind the Police station ( May- August 2018)
Mobile banker/ Customer Service Receptionist
Duties Performed
Registering of new customers/clients to the company
Advertising the company’s services to the public for new potential customers
Handling of complaints
Filling if withdrawal and deposits forms if customers
Assisting customers in filling of their withdrawal and deposits forms
Data entries
Jabs Catering Services- worked as a distributor under the jurisdiction of the service owner of the catering service.
Preparing, delivering and serving of meals at special events
Run other errands which are relevant to the caterer
Establishing of menu with the assistant of the Madam
Setting of dishes for distribution
INTEREST/ HOBBIES
Reading
Watching movies
Playing Basketball
Listening to music
SKILLS/ABILITIES
Computer literate( Ms Word)
Good communication skills and flexibility
Customer Service
LEADERSHIP EXPERIENCE
House Prefect, Winneba Senior High School – Annex One House ( 2016-2017 Academic year)
Vice President- Church of Christ Student’s Union(2016-2017)
REFERENCES
Charles Obeng
Ghana Tourism Authority- Greater Accra Regional Director
+233-**-***-****/ +233-**-***-****
Mr. Agyemang Prempeh
Associated of Teacher’s Co-operative Union
Kaneshie behind the Ghana Police Station
Miss Joycelyn
Jabs Catering Services
Atico Junction
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