BIANCA C. HORKAN

adxpz1@r.postjobfree.com

248-***-****

EXPERIENCE

Safety Technology International, Inc. – Waterford, MI 4/2008 – 6/2022 Accounts Receivable Clerk III

Oaktec Staffing: Beaumont Services Company – Royal Oak, MI 3/2008 – 4/2008 Administrative Assistant

The KPM Group: Comcast Spotlight – Bingham Farms, MI 2/2008 – 3/2008 Junior Level Assistant in Human Resources

The KPM Group: Robert B. Aikens & Associates, LLC – Birmingham, MI 1/2008 – 2/2008 Receptionist

The KPM Group: Trinity Health - Farmington Hills, MI 3/2007 – 12/2007 Administrative Support – Supply Chain/Strategic Sourcing The KPM Group: Fenner, Melstrom & Dooling, PLC – Auburn Hills, MI 8/2006 – 1/2007 Secretary / Receptionist

Main support to Accounting Manager for all Accounts Receivable duties included, but not limited to: posting customer payments, handling manual bank deposits, approving customer credit memos, following up with customers on past dues, speaking with customers, handled shortage claim/non- delivery claim disputes, posting of some journal entries related to customer deposits and some recurring accruals, weekly customer status reports, end of month reports & account reconciliations, formed credit checks for new potential customers, provided customer requests for invoices, credit memos & account statements, and customer sales analysis as related to Accounts Receivable.

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Administrative support to the Business Development department. Duties included, but were not limited to: editing/formatting PowerPoint presentations, preparing presentation/proposal binders, and updating the hospital database.

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Junior level assistant to Human Resources Professional. Duties included, but were not limited to: filing, typing, mailing, research and help in recruiting. Handled documents of a sensitive and confidential nature.

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Directing incoming phone calls and mail/packages to appropriate staff. Greeting guests, potential clients and business associates.

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Contract Management Support [for Information Technology Contracts, Supply Chain Management Contracts and Independent Contractor Contracts] consisting of: scanning hard copy contracts into PDF format, into the Emptoris Contract Management Database (diCarta); identifying key contract tracking terms; entering/editing vendor information and basic template formatting.

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Administrative support for Regional Directors, Managers, Contract Coordinators and other Administrative Assistants. Duties included, but were not limited to: updating existing spreadsheets, word documents, contracts, memos, policies, etc, researching and making travel reservations (air, car, hotel), document preparation for mailing/shipping, appointment setting, department mail distribution, typing, filing, faxing and scanning.

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Administrative and Reception support for multiple Partners & Accountants. Duties included, but were not limited to: Greeting clients and vendors, Mass client mailings, multiple telephone line support,

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Accountants Inc.: Waste Management – Wixom, MI 4/2006 – 7/2006 Administrative Assistant / Receptionist

AeroTek: ABB Flexible Automation – Auburn Hills, MI 11/2005 – 12/2005 Administrative Assistant

S.H.BROWN RESEARCH - Rochester, MI 8/2000 – 9/2005 Assistant Controller & Executive Assistant

EDUCATION

OAKLAND UNIVERSITY - Rochester, MI 12/1999

SKILLS

Data Entry Customer Service

Communication Skills Organization Skills

Phone & Typing Skills Postage Machine Skills

Inventory Management Internet Research

Microsoft Word Microsoft Outlook

Microsoft PowerPoint Microsoft Excel

Microsoft Navision PhyleTec ERP Software

Administrative Support Accounts Receivable

business calendar maintenance for multiple partners, create/edit client correspondence, Corporate and Personal Financial Statements, Representation Letters, Engagement Letters, and various spreadsheets.; assemble Financial Statements and Corporate and Individual Income Tax Returns, maintain and organize filing systems for multiple years (Corporate and Individual clients). Administrative and Reception support for multiple managers. Duties included, but were not limited to: maintaining business related social calendar and serve as coordinator of events, create reports, spreadsheets, memos, and internal and external correspondence, maintain and organize filing systems for all business related documents, process and maintain written and verbal information of a sensitive and confidential nature; schedule travel arrangements including air, hotel, rental of vehicles and meeting schedules; complete reports, correspondence and assignments with simultaneous deadlines.

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Input New Quote Requests; Track Quote Requests and Project Status via Microsoft Access.; Inventory management; route calls and mail to supervisors and engineers.

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● Travel arrangements for CEO and Vice Presidents.

● Coordination of Group meeting needs (including Focus Groups). Tracking of job status. Tracking consists of various items consisting of, but not limited to: phase level completion, stage level completion within a phase, and operator specific work detail.

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Coordination, setup and distribution of presentation materials using Microsoft PowerPoint, Microsoft Excel and Microsoft Word.

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Maintained correspondence between upper management, employees and client contacts. Set up meetings with clients and office staff via Microsoft Outlook and telephone.

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● Managed and sorted all in-coming and out-going mail through the office.

● Collected, tracked and reported employee expenses and Per Diems.

● Inventory Management of Office Supplies, Computer Hardware & other in-house equipment.

● Data Entry using Microsoft Excel and Microsoft Access. Internet research and analysis on all domestically sold car and truck manufacturers in the U.S. market.

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● Bachelor's Degree – Business Administration - Marketing

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