Aurora Coon

PO Box ***

Carolina, WV *****

Cell phone 681-***-****

Home: 304-***-****

OBJECTIVE: To utilize my work experience in the Secretarial/Clerical Field.

QUALIFICATIONS: Responsibilities at places of employment consisted of using various copiers, microfilming, processing mail, filing, typing, faxing, bookkeeping, receptionist duties and other phases of secretarial work and most importantly working side by side with Managers/Presidents of companies. Have worked with various programs including Word, Excel and Windows. Employers as Office Manager in various places of employment.

EDUCATION: 1969-Gadsden High School (Graduated), Anthony, NM

1969-1970-New Mexico State University, Las Cruces, NM

EMPLOYMENT:

10/2022-10/2022 Life Kids Child Development Center-Child Care Giver

Took care of children and their needs. Ages 3 months to 3 years old.

04/2022-06/2022 Inspiring Minds Learning and Child Care Center-Child Care Giver

Took care of children and their needs. Ages 3 months to 3 years old.

08/2019-09/2020 Little Rascals Child Care/Preschool-Child Care Giver

Took care of children and their needs. Ages 3 months to 3 years old.

06/2019-08/2019 Eagle Foods-Price Cutters-Cashier

Checked customers out as they purchased articles of food.

08/2017-02/2019 Teleperformance-Customer Service Advocate

Insurance members called with questions on their insurance policies and benefits. Answered all questions on billing, claims, prescriptions and disenrolling with company.

07/2013-02/2017 NCWVCAA Head Start-Rivesville Head Start-Teachers Assistant

Assist Teachers with children by placing mats down/assisting with children for naps, fixing snacks, and after children left for home had daily custodian duties. My only duties as of December 2013 were Custodial duties at Rivesville Head Start and Carolina Head Start. Morning and evening Bus Monitor at Rivesville.

02/2013-04/2013 Healing Minds Clinic-Part Time Office Receptionist

Scheduled patients, rescheduled when needed, answered phone, entered patient’s demographics, took patient payments and entered into Office Ally payment system, opened/distributed mail, faxed and filed.

12/2012-02/2013 Lasting Impressions-Child Care Giver

Helped oversee children and their needs. Ages 3 months to 3 years old

07/2011-08/2012 WVU Healthcare at UHC-Patient Registrar

While employed by UHC I was a patient registrar in the Pain Clinic so assisted patient while under the Pain Clinic doctors. Helped register patient, copied all paperwork, scheduled appointments, called patients to remind them of their appointment. Faxed, filed, answered phone, took/delivered messages and completed all other aspects of required paperwork to get job done. Recorded payments as patient’s paid on their account.

02/2011-06/2011 Mountain State Physical Therapy-Insurance Specialist

Called on insurance companies and verified insurance coverage, registered patients and scheduled return appointments and compiled all other required paperwork. Recorded patient’s payments as they came into office.

08/2010-02/2011 City of Worthington-Office Assistant

Assisted with compiling bills, printed/mailed disconnect notices, received payments from customers, and balanced daily, answered telephone, faxed, file

and any other duty which position required.

12/2009-04/2011 White Hall Medical-Patient Registrar

Registered patients and compiled all required information as needed for patients.

01/2009-12/-2009 Med-Plus Medical-Receptionist

Registered patients and compiled all required information as needed for patients. Scanned all of 2006-2010 payments which were needed for billing department.

09/2008-12/2008 First Baptist Church-Secretary

Compiled filing system, worked with Quick Books which was used for

Payroll purposes, received/paid all incoming/outgoing bills, typed weekly

church bulletin, assisted pastor with his daily work. Opened all incoming

mail, logged

donations, and ran weekly/monthly reports as needed by various committees.

2007-2008 WPDX-AM/FM & WZST-FM Radio Station-Office Manager

Entered orders into computer, which sales representatives turned in weekly. Scheduled commercial logs, answered telephone, picked up main/opened it/distributed it to department heads, faxed, typed and greeted customers/sales representatives. Kept time sheets and entered daily attendance, vacation/holiday/sick time for each employee. Compiled various reports in Excel for main office located in Laray, Virginia. Entered all payments to correct accounts, made copies of deposit slips and checks, and took deposits to bank.

2006-2007 Aegis-Customer Service Representative

Comcast customer would call with questions on bills, change of service, payments and vacation service placed on hold. Assisted customer with any and all of their question.

2005-2006 AMBS-Insurance Specialist

Called patient’s insurance companies and inquired services or procedure would be paid to the doctor as services were performed or given to insured patient. Got mail ready to be sent and delivered to mailing company. Answered telephone, took messages, and delivered messages to correct department or individual.

12/2002-03/2005 Pete Dye Golf Club-Office Manager

Reported employee’s time at work, vacation time, sick days to HR so employees

could be paid. This was done bi-weekly. Called upon companies which supplied parts or supplies to Pete Dye Golf Club and called those suppliers daily as the parts were requested by the ground keepers. Checked inventory daily and as parts or requested equipment or office or first aid supplies were delivered, checked inventory weekly and recorded information on or if any parts were out of place and placed item in correct area. Compiled file system and placed invoices in order Answered phone, took messages, and delivered message to proper department. Petty cash was always on hand and compiled spreadsheet and recorded every purchase which was made using Petty Cash and made copies of Petty Cash information and copied and placed in proper file.

OTHER INFORMATION:

I am bilingual. I speak English and Spanish

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