Norma Espinoza

**** ****** **** *****, ****** Texas, 254-***-****,

adxpx1@r.postjobfree.com

Objective

To secure a position in a results-oriented company that seeks ambition and career conscious person utilizing professional skills and experience.

Professional highlights

●Detailed oriented and multi-takera

●Filing and data entry

●Knowledge in Microsoft Office

●Over 7 years of dedicated customer service skills

EXPERIENCE

12-05-2022/CURRENT FEDEX TEMPLE TX

CSR

●OPEN COUNTER

●COMMUNICATE WITH CUSTOMERS

●ANSWER PHONES

●KEEP-UP WITH REPORTS FOR THE DAY-FOR DRIVERS

●CHECK TRACIE BOARD - DO AS THEY COME INTO SYSTEM

●COMMUNICATE WITH DRIVER/ DISPATCH

●RESEARCH PACKAGES IF DRIVER UNSURE

●KEEP UP WITH DROPBOX

●CLOSE COUNTER

●DO ALL NECESSARY PAPERWORK AT END OF DAY

●SCAN /SORT ALL PACKAGES

●ARRIVAL AND DEPART OF TRUCKS

●MAKING SURE ALL INVENTORY IS FULLY STOCK FOR NEXT DAY

●MAKE SURE ALL EQUIPMENT/TOOLS ARE CORRECTLY PLUGGED

●MAKE SURE ALL PACKAGES ARE SECURE IN PROPER AREAS

Experience

07-21 /09-22 lane-enterprises temple tx.

clerk a

● open office/ start by checking emails for any type of changes for current day

● get prepared to have drivers come into office to get correct paperwork

● making sure drivers sign with correct order numbers for that load

● throughout the day i must answer phones, connect calls to proper persons

● reply to any emails regarding orders, correct any issues with creating an order

● enter orders, schedule times, create loads for the week, file paperwork

● creating any type of work order for orders as needed, check inventory daily

● keeping contact with yard person for any changes

● make payments as needed for customers

● create bill of lading for loads for next day

● invoicing and sending emails to correct persons for loads that have been delivered

Experience

02-18 /04-21 Anderton Castings Troy TX.

Administrative Assistant

●Assist with and schedule what has to be running in machines

●Assist with orders & anything else that is given to me

●Inventory of all parts at the plant.

●Data entry

●Attend daily meeting with customers

●Knowledge of what parts must go out that same day

●Needing to know the different parts we are currently producing

●Able and have knowledge of how to ship parts to correct locations for our customers.

●Able to gather information regarding parts we need to ship out.

EXPERIENCE

06-15 / 04-16

Freedom Urgent Care

Harker Heights, TX.

Patient Coordinator

●Greet and check in patients in a friendly manner.

●Collect co- payments and verify insurance coverage.

●Schedule and confirm patient appointments.

●Prepare new patient charts neatly and accurately.

●Various office duties as assigned by the Office Manager.

●Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.

●Collect and post payments and record receipts.

●Balance nightly deposits and complete credit card processing.

EXPERIENCE

02-13 / 03-15

Super Express

Temple, TX

Assistant Manager

●Handled open and closing procedures daily.

●Entered vendor orders and payments, Compiled data entry for all inventory.

●Cash handling, sales data entry, and balance daily deposits.

●Completed weekly employee schedules

EXPERIENCE

06-10 / 12-12

L’ Patricia

Temple, TX

Customer Service Representative

●Greeted and assisted all customers

●Maintained product presentation by facing all merchandise.

●Replenished and restocked as needed

●Cash handling and inventory

●Balanced register.

Education

1998

GED

Temple, TX

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