Keely Nunamaker
Center Manager - US Healthworks Long Beach a Concentra Company
Long Beach, CA 90802
*****.*.*********@*****.***
To obtain a career in the medical field where I can apply my education, training and experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Center Manager
US Healthworks Long Beach a Concentra Company
2011 to July 2018
• Direct, supervise and coordinate the functions and activities of centers including systems, budget, materials management, human resources, data processing and maintenance.
• Participate in the development of corporate goals, objectives and policies.
• Promote the provision of cost-effective, high-quality health care services for patients.
• Ensure high degree of patient and client satisfaction with the centers.
• Develop initiative, motivation and positive morale within the center staff.
• Maintain compliance with government and third party payer requirements.
• Develop operational plans to assure medical and logistical viability and to fulfill the centers' goals and objectives in a coordinated, effective and efficient manner.
• Develop budgets, including forecasts of revenue, workload, requirements for personnel, space, equipment and support services to assure financial viability and to fulfill the centers' goals and objectives in a coordinated, effective and efficient manner. Report and interpret monthly and annual data to assure budget compliance.
• Implement marketing plans which include assisting with the development of the corporate strategy, promotion of the centers and their professionals, and product/service assessment. Responsible for public relations and referral relationships.
• Analyze market conditions, identify and interpret trends or deviations from standards and respond by initiating policy or procedure changes.
• Resolve problems related to staffing, utilization of facilities, equipment and supplies.
• Analyze systems and procedures and initiate changes to improve work flow and efficiency. Maintain and compile statistics when necessary or upon the request of the senior management.
• Recommend center facility improvements including construction, renovation and purchase of equipment.
• Maintain the buildings, grounds, facilities and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency and appearance.
• Acquisition training
• Provider Screening and Recruiting
Medical Administrator
2006 to 2010
Lori J Izabel, MD
Responsibilities included payroll, budgeting, AP, AR, marketing, collections, vendor relations, patient relations, general IT, human resources, clinical operations, development of office policy and procedures, credentialing, CAQH updates, Medicare contracting, answering busy multi-line phone system, phone triage, taking messages for the physicians, calling in prescriptions, rooming patients, injections, breathing treatments, prior authorizations, treatment authorizations, insurance verification, filing, record audits. Medical Administrator
Urgent Care At Newport Center
2007 to 2009
Responsibilities included payroll, human resources, budgeting, AP, AR, marketing, collections, insurance contracting, insurance credentialing, CAQH input and updates, vendor relations, patient relations, general IT, clinical operations, developed standard operating procedures, OSHA compliance, phone triage, rooming patients, giving injections, taking vital signs, assisting doctors during procedures, insurance authorizations, insurance verification, calling in prescriptions, answering phones, and filing Business Manager
Newport Walk-In Medical Group
2002 to 2006
Responsibilities include payroll, budgeting, AP, AR, patient and insurance billing, collections, vendor relations, patient relations and general IT
Medical Assistant
Responsibilities include basic triage, rooming patients, giving injections, taking vital signs, assisting doctors during procedures, insurance authorizations, calling in prescriptions, answering phones, and filing Administrative Assistant
Devon & Devon Temp Service
2001 to 2002
Responsibilities included answering busy multi-lined phones, generating work orders, proofreading contracts, and filing
Sales Planner/Order Processor
The Young Engineers
1999 to 2000
Responsibilities included inventory control, liaison between quality, production and sales department, order processing, customer service
Education
Medical Assistant Certificate
Newbridge College Santa Ana - Santa Ana, CA
2001
Bachelor of Science degree in biology
Eastern Michigan University Ypsilanti - Ypsilanti, MI 1997
Skills
• Microsoft office (10+ years)
• Customer Service
• Operations Management
• Data Entry
• Experience Administering Injections
• Proofreading
• Triage
• EMR Systems
• Vital Signs
• Patient Care
• Statistics
• Leadership
• Mentoring
• Medical scheduling
• Process improvement
• Financial statement preparation
• Medical office management
• Analysis skills
• Medical terminology
• Typing
• Communication skills
• Account analysis
• Insurance Verification
• Accounts Receivable
Certifications and Licenses
Driver's License
Additional Information
Excellent communication, interpersonal, and organizational skills.
Great customer service skills
Ability to multi-task
Exceptional ability to manage, direct and coordinate work of all personnel.
Proficient in AS400, Prognosis, Atrium, Concur, Microsoft Office, Sales Force, Medisoft, Practice Expert, MD Scripts, Quickbooks, MAS 90 and the general use of the internet.
Type 65 words per minute