ARTHUR MANKOKWE

@

O

adxpvn@r.postjobfree.com,

+27-74-468-****

Johannesburg South Africa

October 2018 -

Current

July 2018 -

October 2018

March 2016 -

Dec 2017

OBJECTIVE

Seeking to use event planning and high-level guest service skills, excellent food order recall, and the ability to serve multiple tables at once to become a valued waiter in your organisation. Experienced waiter with excellent customer service skills EXPERIENCE

Tres Jolie Restaurant & Function Venue

Functions Manager

Planned all manner of corporate events, including trade shows, international meetings, corporate retreats, company outings, conferences, and more.

Managed all areas of events, from pre-planning, through the event day, and post-event activities. Supervised team of event planners and assistants, while hiring support staff, caterers, and other contract workers as necessary.

Determined appropriate levels of staffing and budget to stay within given monetary parameters. Tres Jolie Restaurant & Function Venue

Waiter

Escort customers to their tables and ensures they are settled comfortably; offers coffee and other drinks Present the menu to customers, answers queries about it, and makes suggestions if necessary Take orders from customers for food and beverages, writes down or memorize the orders Ensure that customers are enjoying their meals or that they do not have any problem with their food Check their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages

Collect the customers’ payments and prepares bills with itemized costs and appropriate taxes. Perform other duties assigned by management

DAVINCI Hotel (Nelson Mandela Square)

Server

Manage event reservations and party requests, inform customers about upcoming events and specials. Set up chairs, tables, and workstations.

Stock the bar and service areas for bartenders and beverage servers. Deliver food orders to guests accordingly to five stars five diamonds standards. Direct other beverage servers and bartenders when to take breaks and for how long. Assist servers with taking orders, ringing in orders on the POS and running food. Enter orders into POS system, run food, assist other employees, including bartenders and hostesses. EDUCATION

New Era College

GCSE Ordinary Level

SKILLS

Persistence

Resolve Conflict and Leadership skills

Sell to Customer Needs

High-Energy – A Glowing Personality

Verbal Communication

Basic Math

Conflict Resolution Skills

Customer Service and Quick Decision Making

Multi-Tasking in a Fast-Paced Environment

Tolerance for uncertainty

Finance management

Venue Selection, Setup, and Design

Guest Reservations & Arrangement

ACHIEVEMENTS & AWARDS

Awarded the 2019 ”Top Event Manager in 2019

Reduced needed budget for corporate events by 15% from new venue partnership and vendor replacement. LANGUAGES

English: Proficiency in Reading,Writing and Speaking Shona : Native

REFERENCE

Will gladly furnish upon request - ""

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