Patricia Guidry

Alvin, TX *****

adxpql@r.postjobfree.com

+1-281-***-****

Authorized to work in the US for any employer

Work Experience

Technical Support

Empereon Constar - Alvin, TX

December 2019 to July 2021

I assisted customers having issues with their Frontier Services. I did troubleshooting on phones, internet, and cable boxes. I de-escalated calls when customer was unhappy

Scheduled technicians when issues were on site at customers home Ordered new equipment when necessary

Worked well with co-workers, team leads and supervisors Spoke with emergency personnel when Frontier services were impacted due to weather related incidents or car related accidents

Started working in call center until employer was confident that I could work from home successfully Administrative Assistant

D&G Construction - Bay City, TX

February 2011 to October 2018

Employee time sheets, payroll, bids, A/P, A/R, filing, phones, work orders, order materials, contact with home owners

Receptionist

Bay City Self Storage - Bay City, TX

May 2014 to August 2014

answered phones, rented units, bank deposits, computer entry, customer service, 10 key Office Manager

Quality Facility Specialists - Houston, TX

Answered multi line phones, A/R, A/P, payroll with quickbooks, scheduling, data entry, two way radios, Education

Associate in Legal Assistant

Alvin Community College - Alvin, TX

August 1992 to May 1995

Skills

• Filing

• Scheduling

• Billing

• Receptionist

• Data Entry

• Clerical

• Inventory

• Management

• Microsoft

• Microsoft Office

• Microsoft Word

• Organizational Skills

• Customer Service Skills

• Technical Support

• 10 Key Data Entry

• Desktop Support

• Multi-line Phone Systems

• Help Desk

• Payroll

• Troubleshooting

• Typing

• Android

Certifications and Licenses

Driver's License

Contact this candidate