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Ramp Agent Customer Service

Location:
Woodbridge, ON, Canada
Posted:
June 14, 2023

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Resume:

MARCO LOMBARDI

** ********* *****, *****, ******* · 647-***-****

adxppu@r.postjobfree.com

A hardworking individual with proven expertise in the labor sector seeking a position with a Company that provides ample opportunity for growth and advancement.

EXPERIENCE

2009-2021

CARHOUSE OPERATOR, Toronto transit commission (TTC)

Safely operate subway trains in yard & on mainline for maintenance related repairs, as well to ensure high quality customer service while providing a safe, clean, efficient mode of public transportation.

2004-2009

RAMP AGENT, GLOBE GROUND (PEARSON AIRPORT)

Responsible for maintaining the safety and security of the ramp at all times

Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner

Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)

Transfer cargo (including luggage) to other gates, other airlines and to passengers

Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks

Comply with all safety procedures and airline policies

Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material

2023

2001

HIGHSCHOOL DIPLOMA, st. joan of arc chs

Graduated in 2021 and obtained a Ontario Secondary School Diploma.

SKILLS

English Language – Spoken and Written

Valid G Drivers License

Physically fit - can lift over 70lbs

Team Player/computer skills



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