Data Entry Administrative Assistant
Resume:
• Donna McPherson
Administrative and Customer Service Professional
Memphis, TN
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Accountemps
Working Temporary I got even more experience in Customer Service, Data Entry, Administrative Assistant, Scanning Bill of ladings, and working with Computers
April 2021 to present
Dispatcher
Stanley Security
August 2019 to March 2021
Dispatcher
Ztech Communications
December 2018 to August 2019
Fire Department and Medical Emergencies when they would drop to my computer for Security Alarm companies. This was fast pace because lives were at stake. I took pride in this position knowing I was helping people. This was done on the computer database they used. December 2018 to Present
Collections Agent
PB Entertainment
October 2017 to August 2018
Called people from a list to ask them to still make a donation for the Fire Fighters like they pledged to do and then took the payment while talking to them on the phone with them using pay pal, credit or debit. October 2017 to August 2018
Temporary Assignments
Accountemps - Memphis, TN
August 2012 to October 2017
Temporary Customer Service, Data Entry and Administrative positions. Data entry of invoices and rebate information
Advertising Checking Bureau
October 2005 to June 2011
Resolved rebate issues
Advised on rebate status
Updated excel spreadsheets for various accounts
Provided excellent customer services
Data Entry of freight invoices
Aims Logistics Corporation
November 2003 to January 2005
Updated account information
Provided excellent customer service
Temporary Assignments
Accountemps - Memphis, TN
December 2001 to November 2003
Customer Service
Administrative Assistant
Data Entry
Insurance Claims Adjuster
Direct Insurance Corporation
July 2001 to December 2001
Interacted with customers regarding their property damage claims. Sent letters to the insureds and the claimants.
Used a windows based customer management system and AS400 Data Processing
First Commercial Bank of Memphis
August 1986 to March 1993
Accounts Payable
Customer Service
Data Entry
Back up Teller
Education
1985 Memphis Area Vocational Technical School
Data Processing and Computer Operations
1984 State Technical Institute of Memphis
High school or equivalent
Graham Heights Academy of Memphis
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