Customer Service Office Manager

Caitlin Bambarger

**** ****** **** **, ********, Alabama, 36740 * 334-***-**** * adxpp7@r.postjobfree.com PROFESSIONAL SUMMARY

Seeking a position in Human Resources that will further my skills in management, strategic planning, and fulfillment of all HR services, as well as including safety initiatives and education. I strive in the planning, development, implementation and evaluation of a diverse range of policies, procedures, in support of established mission and goals. I have a strong determination for finding the solution to problem solving, along with conflict resolution. I am a hardworking, focused individual with a multi-functional ability to execute plans with outstanding end result.

WORK EXPERIENCE

SOUTHWEST PAPER SALES, Livingston, Alabama

Inside Sales/Customer Service, Jun 2016 - Present

Confer with customers to provide information about products or services, take or enter orders, create/cancel accounts.

Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money or adjusting bills.

Work closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.

DEMOPOLIS AREA CHAMBER OF COMMERCE, Demopolis, Alabama Office Manager, Apr 2015 - Jun 2016

Served as the secretary for the Demopolis Industrial Development Board. Collect, count and disburse money, do basic book keeping and complete banking reconciliation on seven accounts.

Promote all Chamber members in numerous networking opportunities. Head of operations to most community events including, but not limited to: Christmas on the River, Freedom on the River and business after hours,etc. GREEN FAMILY EYE CARE, Demopolis, Alabama

Office Coordinator, Aug 2013 - Apr 2015

Responsible for coordinating and scheduling surgeries, insurance verification, billing, and daily deposits. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, along with correcting errors or problems. Resolve customer complaints or answer customers' questions regarding policies and procedures. EDUCATION

DEMOPOLIS HIGH SCHOOL, Demopolis, Alabama

High School Diploma, May 2008

UNIVERITY OF WEST ALABAMA, Livingston, Alabama

Completed coursework towards Accounting, May 2011

ADDITIONAL SKILLS

Microsoft Office

Microsoft Excel

Quickbooks

Record Filing and Maintaining

Account Management

Event Management

Product Development

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