Resume

Tracey von Tagen-Haas

**** ******* **

Joelton, TN 37080

Email- adxplu@r.postjobfree.com

Mobile: 615-***-****

Texting is permitted

Work Experience

**/**/****- */**** Owner/Operator vonToffee

In 2012, what first began as a hobby turned into a business at the urging of friends and family. I make Artisanal Toffee. I began with 3 flavors and now have 16. It has since gone on to be published in several food and beverage magazines and has been purchased from all over the world. I love making Toffee and it’s an enjoyable side-business. 10/2005-6/2011 Store Manager/ Fuel Specialist Kroger Company I was employed by the Kroger Company as a Store Manager and a Fuel Specialist. I successfully completed the company's nationally recognized Management Training Programs, MD-1 and MD-2. I was a Retail Store Manager in stores all over Tennessee. My chief roll in the stores was to ensure excellent customer service and that the customers’ shopping experience was pleasant. I used store budgeting and reasonable employee requests to schedule for the needs of the business. I used store operating statements and other financial documents as well as my own sales and inventory spreadsheets to be proactive to be sure we were meeting or exceeding our goals at all times. I oversaw all perishable departments to include Meat, Seafood, Deli, Bakery, Floral, Produce as well as Front End, Customer Service and the Fuel Center. These responsibilities included sensible inventory control practices, making product orders and maintaining inventory in such a way that it kept the shelves in stock while not creating loss by over-ordering. I had over 100 employees report to me at any given time. I participated in the hiring, training, counseling and terminating of employees as well handling their yearly reviews and disciplinary actions. I used my strong interpersonal and leadership skills to efficiently communicate with employees, letting them know they could come to me to talk about ideas and concerns at any time. I held weekly departmental meetings to go over departmental results and expectations. I delegated tasks to create accountability. I also was responsible for keeping detailed employee records as well as mentoring employees on things they could work on to get promoted within the company if interested. I am a Certified Food Safety Manager and I've completed HIPPA training. I’ve obtained several other certifications as well. I’m well versed in Human Resources best practices and laws. In the roles I had with Kroger, I was instrumental in creating and implementing ways to increase sales and profit over 20% in fiscal year 2006 and going forward until I left the company. As a Fuel Specialist, I was responsible for the Kroger Fuel Centers in Middle Tennessee, Southern Kentucky as well as a few in Illinois. I was effective in raising gross profit in the fuel centers by double digits too, by re-merchandising, and keeping the inventories at the correct levels. I was responsible for working with the Real Estate Department to plan construction timeframes for new sites, for working with contractors from the ground up to make sure construction deadlines were met and ensure EPA standards were upheld at all times. I ordered all equipment, hired all personnel and trained all Fuel Employees for new sites. After new sites were opened, I maintained those sites along with existing sites in my division area by making frequent visits to maintain company as well as EPA standards.

5/2004 - 6/2005 Human Resources Assistant/Recruiter Tennessee Oncology

Nashville/TN

I worked in the Human Resources and recruiting field of a very large physician owned Oncology practice with over 400 employees. I was responsible for signing employees up for and maintaining employee benefits, new hire orientation and training. I alone handled the recruiting for the entire practice and hired over 50 employees between January 1 and May 31 of 2005 while maintaining a very high retention rate. I handled all job fairs, placed all ads for open job opportunities and kept our website up to date with those career opportunities as well. I performed all initial phone screens and interviews. I handled all pre-employment background and reference checks. In addition to the recruiting responsibilities, I also played an important role in the counseling of employees and assisted with payroll and benefit time issues. I assisted in the implementation and training of all management staff on a new time- keeping system. I created and maintained Excel spreadsheets that monitored the company’s employee retention and what positions were open at the end of each month and how long it took to fill them.

1/2003 - 5/2004 Administrative Assistant Palmgear.com Franklin/TN

In this position I was the Administrative Assistant and Human Resources Assistant for a busy software company. I reported directly to the CEO. I performed a variety of clerical tasks for the business, to include typing, making copies, scanning of documents and providing whatever support needed to the company executives. I answered and directed phone calls and provided general support to visitors. I maintained contact lists, organized and scheduled meetings, produced and distributed correspondence, memos, letters, faxes and forms. I handled all travel arrangements, I ordered all office supplies and equipment and managed their inventory. I also maintained office equipment, completing preventative maintenance and calling for repairs when needed. I assisted in the preparation and generation of regularly scheduled reports and processed daily internet sales and kept track of them with spreadsheets in Excel. I took dictation, performed research and created presentations and developed and maintained the filing system. I was in charge of bookkeeping, preparing and monitoring invoices. I also assisted in processing the weekly payroll and employee expenses. I left when the company relocated to Raleigh-Durham, NC. They have since closed the business.

9/1999 - 4/2002 Accounting Professional at Kroger Company- RASC Nashville/TN

I worked over 2 years in the accounting service center for one of the largest retail food chains in the world. My duties included manual accounts payable, daily auditing of accounts and receivables, payables to vendors supplying product to our company and one on one contact with these vendors to provide payment information. I also worked with upper management in the company to provide information on the accuracy of the automatic payment system we had in place. I worked with our company warehouses to ensure deliveries and the correct bills of lading were received to correctly pay vendors. I would issue charge-backs for invoices that were incorrectly paid by the automatic payment system. I performed account reconciliation duties, made journal entries, worked with the general ledger and had a major role in month-end closings where I was responsible for the balancing of several accounts. I eventually moved to the technological area of this same company and continued with the internal auditing and duties mentioned above in addition to screening for overpayment, erroneous payments and invoices missed for payment throughout the company. When I left, it was to be a stay-at-home mom. 5/1993 - 3/1999 Manager/Owner/Operator Valu-Plus Foods Indian Mound/TN

I opened my own grocery store in 1993. I handled all inventory orders and control, merchandising, vendor negotiations, contracts and ad planning. I managed all Human Resources activities for 20 employees to include hiring, termination, training, accounts payable, receivable and payroll. I took care of store cash accounting and bank deposits. Within 18 months of buying the store, I was able to reach 27% gross profit from the 18% it had when I began. I had an effective line of communication with my employees where we collaborated together to achieve the expectations I set for my business to meet our goals. I listened to my my employees and encouraged them to share ideas and give feedback which gave them a sense of pride in our store when we reached our goals together. To further drive sales, I expanded the health and beauty aid selection of the store, also, introducing a cosmetic line that I directly oversaw. I took customer special orders as well as maintained an everyday selection of cosmetics and hair care products. I found ways to provide these products at a very reasonable cost to the customer. This personal venture increased health and beauty aid profit by 20% within 1 year. At the time the business was sold in 1999, customer count was up by 50% and average sales per customer were up 20% from where we started when I purchased the store.

9/1989 - 5/1993 Valu-Plus Foods

Nashville, TN

I worked for a retail grocer in a management capacity for 4 years. My daily duties included the training, hiring and scheduling of associates, payroll, inventory ordering and control. I participated in ad planning with our warehouse. Then planned end caps to implement sales items being easily located by customers shopping the ad. I merchandised the store and built creative displays or delegated that task to drive sales. I handled all accounts payable, receivable, bookkeeping procedures, cash accounting and bank deposits. I dealt one on one with vendors to negotiate contracts. I also created many successful advertising campaigns and customer incentive programs. I had a strong grasp of interpreting the store operating statements and other financial reports to keep up with where our strengths were and where we needed to do a better job.

Education

5/1989 Glencliff High School-High School diploma-Nashville, Tennessee Certifications:

Certified Food Safety Manager

Skills

EDI

AS-400

Excel

General Ledger

Journal Entry

Microsoft Office

Microsoft Word

Power Point

Quick Books

Robert Vaughn Accounting Software

SAP

ACCPAC Payroll System

Time Centre time keeping system

Kronos Time Keeping

UniCru Recruiting Software

References

Bruce Thompson

615-***-****

Austin Jabali

865-***-****

Derek Haas

607-***-****

Evan Webb

615-***-****

Career Info

Years of relevant work experience: 23 Work Status: US - I am authorized to work in this country for any employer and do not require any work visas. Status desired: Part-time or Full- time

Desired Salary: Negotiable, depending on position

Company Size: No Preference

Categories: Retail Management, Regional Management, Retail Ownership and Operations, Accounting/Auditing, General Ledger entries and account balancing, Administrative and Support Services, HumanResources/Recruiting, Medical Records Health care - Business Office

& Finance, Fuel specialization and merchandising.

Locations: US-Tennessee-Nashville area

Willing to relocate: Yes

Willing to travel: Up to 50% travel

Related Info

I can start a position Immediately

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