ABIGAIL LANE PMP 531-***-**** **** Waterton Rd. Summerfield, NC adxpie@r.postjobfree.com

Project Manager

Highly synthesized and experienced healthcare technology management professional with a background in operations and project management of Medical Device implementation and software upgrades in the rapidly growing healthcare environment. Transitional talent focused on customer satisfaction, project planning, process improvements, and deliverables.

AREAS OF EXPERTISE:

Excel Experienced

Agile Methodology

Project Management

Asset Management

Collaborative Leadership

Clinical Application Implementation

Medical Device Software

Software Updates

Scrum Processes

Budget Control

Risk Mitigation

Communication

ACCOMPLISHMENTS

Led a team of 17 trainers with diverse cultural backgrounds 10M Project- through all phases using power skills and communication mediums as well as milestone tracking and reporting.

Worked on large IT projects where AI and technology integrated with medical equipment.

Managed daily operations including project management of the Healthcare Technology Management department in a large organization of five hospitals.

Drove compliance/awareness for the organization regarding Joint Commission standards and policies.

Medical device software management/asset management of 21 yrs. of experience.

PROFESSIONAL OVERVIEW

New York Presbyterian Hospital NYC NY.3/2023- to present.

Manager Imaging Services

Manager Biomedical Imaging service team for Columbia University, Hudson Valley, and Allen Hospitals.

Review and negotiate service agreements and contracts for best practices.

Develop and train 10 Imaging Engineers with skills and knowledge base.

Act as Project Manager inclusion with IT for software upgrades and new implementations.

Developing database software for medical device assets.

Communication with and manage medical device vendors concerning new equipment purchases

Collaborate with the Radiology Leadership concerning equipment for new CT, MRI, and X-ray rooms. Act as Project Manager for Biomed Imaging working with construction PM, and IT PM throughout the project life.

Sodexo Corporation HTM Greensboro, NC 6/2020 – 12/2022

Imaging Services Healthcare Technology Manager

Managed both HTM IT Imaging and Biomed team effectively for a large hospital. Oversee daily financial and operational functions. Build and sustain cooperative relationships with partners. Orchestrate large-scale projects influencing the healthcare IT enterprise. Assess and maintain Healthcare Technology Management (HTM) contracts. Supervise staff functions and contribute to the formulation of performance standards, competencies, and problem-solving. Liaise with radiology directors on operational status, project planning, and process enhancements. Developed and motivated teams’ including direct peers.

Responsibilities:

Hire and develop Imaging and biomedical technicians to be skilled in medical device maintenance and repair where medical device technology is integrated with IT software applications and projects.

Manage daily, weekly, and monthly operations with AP/AR experience.

Developed quality standards, SOPs, SOWs, and financial targets by leading imaging services for large organizations.

Manage Radiology Imaging and Biomedical projects in device-integrated systems and software projects with IT inclusion.

Safety Chairperson on the Safety Management program in a large organization.

Successfully worked with Safety auditors through a number of joint commission surveys.

Maximized profits and mitigated risks through comprehensive training and motivation of engineers to deliver imaging equipment services.

Conceptualized detailed benchmarking tools to monitor and analyze the productivity of employees.

Manage Imaging vendor service and software agreements and equipment contracts for both third-party vendors and facilities, working directly with legal services and healthcare leadership.

Sodexo Corporation Clinical Technology Management, Nebraska Medicine, Omaha NE. 3/2019-6/2020

Sr. Project Manager HTM Biomedical Engineering

Responsibilities:

Executes strategic planning and methodologies for clinical software technology projects in a healthcare environment.

Develop business plans according to budget, project complexity, portfolio, and program or project elements in processes of defining, preparing, and coordinating all project plan components for a seamlessly integrated implementation.

Manage and Control large projects through installation/software upgrades, interdependencies, schedules, and cost.

Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor the attainment of financial goals.

Reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo/Client policies and procedures.

Monitors and controls Projects including updates such as Siemens Evolve Software for imaging devices.

Determines necessary training resources, directing and managing training team staffing, training software tools, facilities for training, and scheduling end users.

Ensures a safe work environment for employees by enforcing the execution of all safety programs considering risk and making recommendations for changes as necessary.

Promotes and supports workplace diversity initiatives.

Support all compliance activities related to state, and federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Southeastern Regional Medical Center, Lumberton, NC.

Training Manager (EPIC Applications) 4/2016-7/2017

Responsibilities:

• Guided Principal Trainers through EPIC Enterprise/ various software applications Implementation

•Hired, developed, and managed 17 staff members through the build process and implementation.

•Developed a detailed roadmap for large software implementation projects.

•Responsible for change management processes.

•Worked with leadership to address learning issues, instruction problems, or new educational needs regarding specific employees or departments by supporting and participating in inter-departmental collaboration and problem-solving.

•Monitored training programs for risk management.

Xerox Healthcare Consultants, INC. 2014 - 2016

Sr. Project Manager ICD-10

Senior Business Consultant

Responsibilities:

•Developed ICD-10 Roadmap for Pediatric Children’s hospital.

•Worked with team to develop a risk assessment plan for software implementation providing actionable data across the enterprise.

•Supervised testing of clinical, business, and IT software applications in a Cerner software environment.

•Communicated with leadership weekly status updates.

•Facilitated monthly meetings with Stakeholders.

•Spearheaded the Software Optimization plan.

New Hanover Regional Medical Center -- 2012-2014

Project Lead Clinical and Business Applications

Responsibilities:

•Managed small projects in both clinical and business software applications to ensure projects stayed within scope.

•Trained end users as (super users) during EPIC Go-Live at Cape Fear Hospital during EPIC EMR software installation of Version 2010.

•Project Lead in the ICD-10 Coding mandate by the FDA

•Work closely with other PMs in designing a roadmap for ICD-10 Software Coding Implementation

•Assisted in employee training on new systems and software upgrades.

New Hanover Regional Medical Center -- Wilmington NC 2007-2012

Biomedical Technician II

Responsibilities:

•Achieved projected goals while providing medical equipment preventative maintenance.

•Worked with Philips and other OEM PMs in the software integration of medical equipment to the organization’s cloverleaf engine.

•Drove compliance/awareness for the organization regarding HIPPA and Joint Commission standards and policies.

•Reviewed medical equipment and software application contracts.

•Collaborate with colleagues and organization staff to achieve goals independent of each department’s specific medical device maintenance, software updates, and department schedules.

•Coordinated with Biomedical Engineering department best practices, and problem-solving individual department issues involving medical equipment and software issues.

Hinsdale Adventist Hospital – Chicago, IL 2005-2007

Biomedical Technician III

Responsibilities:

•Supervisor of Glen Oaks Adventist Hospital in the Biomedical Engineering department.

•Determined medical device software updates and maintenance schedules according to national JCAHO Guidelines for standardization.

•Drove improvements to the workplace through effective medical equipment management and customer service.

•Reviewed medical device and software contracts.

•Scheduled, developed, and performed equipment Maintenance /repairs and preventive maintenance, IT

Software Integrations, new installations, and software updates/upgrades.

Rockford Memorial Hospital – Rockford, IL 2000-2005

Biomedical Technician II

Responsibilities:

•Performed software upgrades, and preventive and corrective maintenance on medical devices.

•Repaired Circuit boards when possible. If not, then replaced after thorough troubleshooting practices.

•Scheduled, developed, and performed equipment maintenance/repairs and preventive maintenance, including software updates.

•Transitioned hospital staff from GE Medical Systems to Philips Medical Systems on a McKesson EMR.

•Provided excellent customer service.

•Ensured compliance with Joint Commission and HIPPA policies and procedures.

EDUCATION & CREDENTIALS

BS, Business Management – University of Phoenix 2011

AS, Avionics Electronics – Blackhawk Technical College, Janesville Wisconsin 1990

CPM in Project Management Associates Certificate – UNCW, NC 2013

PMP Bootcamp through Project Management Academy Omaha Nebraska 2020

IT Project Management – Global Knowledge 2011

ICD-10 Implementation – AAPC 2012

Biomedical & Imaging Information System (BIIS) – College of Biomedical Equipment Technology 2022

DASM- Disciplined Agile SCRUM Master- 2/2023 In Progress

Member of the Project Management Institute Multiple OEM Medical Technical Education Biomedical Engineering 21 yrs. Experience.

Project Management 10 yrs. experience.

CERTIFICATIONS

CPM in Project Management Certificate, University North Carolina Wilmington (UNCW)

IT Project Management, GLOBAL KNOWLEDGE ICD-10 Implementation, AAPC

PMP, Project Management Institute 2020

DASM PMI In Progress

Contact this candidate