Data Entry Housekeeping House

Dominique McConnico

Pensacola, FL *****

Telephone: 850-***-**** (Email: ***********@*****.***)

EDUCATION:

Pensacola High School- 2004

ACHIEVEMENTS:

Certificate of Excellence, Employee of the month

SKILLS:

Ability to evaluate resolved problems issues and know when escalation is necessary and appropriate

Ability to meet deadlines and work productively and accurately

Work independently and exercise judgment, logic, integrity and initiative,

Effectively prioritize multiple tasks, solve problems.

Work cooperatively with others

Effective Communication, Data Entry, Basic computer skills

Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relation.

Ability to speak English language to fully comprehend guest requests, reservations, event orders and similar written materials.

Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.

EXPERIENCE:

Hilton Inn/Hampton Inn Hotel

October 2022-Current

Position: Housekeeping House Person

Clean designated areas including, but not limited to, restrooms, public areas, offices, banquet, meeting/conference rooms.

Dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpet

Remove and disposing of trash and emptying ashtrays

Deliver guest requests and assist in cleaning rooms as needed.

I provide Quality, Productivity, Dependability, Customer Focus and Adaptability

BJ’s Wholesale Club

December 12/2020-12/2022

Position: Wholesale Club Recovery Clerk

Responsible for providing members with prompt and courteous service and assistance

Replenishing and stocking merchandise, keeping the sales floor clean, neat, and fully organized.

Support the application of club policies, procedures, and compliance

Ensure a safe and positive environment for our members and each other’s

Replenishes, refills, stocks, and straightens merchandise.

Returns all returned and re-shop merchandise to the sales floor

Frequently required bending, climbing, crawling, pulling, reaching, and using a pallet jack to pull and push merchandise

American Eagle Store

September 2019-July 2020

Position: Merchandiser Seasonal

Right hand in ensuring the store is always rocking AE

Have attention to detail; priority-setting and time management

Ensuring all areas of the store are effectively executed to Floor set standards from uppers and bust forms to table and wardrobes

Ensure the store stays in tip-top shape by sell through adjustments and replenishment.

Egg and I Restaurant:

November 2017-September 2019

Position: Host/Hostess

Greet incoming and departing guest warmly with a genuine smile and eye contact.

Escort them to assigned dining area; present menus, announce waiter's name

Use visual cues to seat Guest.

Answer incoming calls to the restaurant and provide appropriate services

Tend to special Guest needs and request

Observant to Guests' needs throughout dining experience to ensure they received high quality service.

Protect establishment and patrons by adhering to sanitations, safety policies.

Received payment by validating credit charges; approved checks; accepting currency; calculating taxes; totaling bill for to-go orders

Reconcile cash drawer by providing cash transactions; listing checks and credit cards charges for inside customer and to-go orders.

Contribute to team effort by accomplishing related results as needed

Maintain a neat, organized front-of-house environment

Provide accurate wait time and monitor waiting list

Strong organizational skills with the ability to monitor the entire dining area

Assist with opening/closing tasks and side work as needed

Contact this candidate