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Care Specialist Shift Supervisor

Location:
Riverside, CA
Posted:
June 14, 2023

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Resume:

Disraeli Mendoza

RN, BSN

License # ******

**** *** *******

Riverside CA, 92507

Cell: 408-***-****

adxpfj@r.postjobfree.com

Conscientious clinical supervisor ensuring

that appropriate care is provided to

patients through efficient staff

management. Adept at identifying as well

as resolving staff and patient issues by

utilizing and allocating available resources.

Committed to maintaining quality care

standards with compassion and integrity.

Career Objectives

Registered nurse with over 20 years of experience in providing care to various ages from sub- acute care, long-term care facility and home health. Looking for a supervisory position where I can utilize my nursing and management experience to provide the highest level of nursing care. Core Qualifications

More than 4 years of accumulated supervisor position in health care

Experienced with the tracking and management of health care data

skilled at implementing programs focused on patient-centered needs

Strong communication abilities

Education and Training

Bachelor of Science in Nursing 7/1992

California State University of San Bernardino

Associate of Science Degree in Nursing 7/1990

Riverside Community College

Early Childhood Intervention Certification 7/1994 California State University of San Jose

Emergency Medicine Certification by California Medical Association 8/2011 Focused on critical care, respiratory emergencies, altered mental status chronic pain, psychiatric cases, trauma.

Work and Volunteer Experiences

Promedica Post-Acute Care ( Palm Desert, CA) 4/2023 to Present Nurse Supervisor

Implement appropriate use of HCR infection manual

Participate and assist in implementing the Q.A.A.

Make rounds with physicians and carry out orders

Follow established procedure for charting and reporting all reports of incidents/accidents (residents & employees)

Participate in scheduled in-service training, educational classes and meetings to maintain current certification as applicable and as managed by regulatory agencies and company policies.

Supervise CNA, LPN, RN and monitor patient care and documentations

Counsels/disciplines employee personnel as necessary

Participate in ID meetings and responds to employee and resident/family complaints Charter Home Health Care (Covina, CA) 10/2022 to 3/2023 Director of Patient Care Services

Collaboration of interdisciplinary team and promote disease-based care management, identifying needs and establishing patient-centered goals while coordinating care in home-based settings

Accomplish leadership by demonstrating continuous responsibility and accountability for the adult population to influence organizational mission and health care

Enhance the quality of patient management, maximize satisfaction, and promote cost effectiveness

Participate and implement plans that directly affects quality assurance performance improvement (QAPI) metrics and monthly operational reports (MOR) Charter Home Health Care (Loveland, CO) 2/2022 to 4/2022 Clinical Support Advisor

Supports evaluation of program services to enhance patient outcomes and acts as a positive change agent to implement clinical initiatives to increase quality patient care

Facilitates the overall development and implementation of a comprehensive, individualized plan of treatment in conjunction with other treatment team members.

Follows up to determine reliability and validity of treatment used; makes recommendations regarding modification to services and service delivery.

Consults with other therapists and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; refers clients to appropriate service agencies as required.

Charter Home Health Care (Covina, CA) 8/2020 to 3/2023 RN Clinical Educator

Develops, oversees, coordinate, implement, and evaluate the program’s educational plan to assure that staff demonstrate excellent clinical performance, professional development, and knowledge about home health care to assure compliance with legal regulations and policies.

Supervise and educate clinical staff with the latest clinical procedures (central lines/peripheral IV therapy, subcutaneous infusion, blood draw specimen, PT/INR/glucose monitoring, Foley care, PEG management, Tracheostomy and endotracheal care, Medication reconciliation, wound assessment and care, infection control)

Provide orientation to new employees and introduce company philosophy, goals and objectives

Charter Home Health Care (Covina, CA) 1/2018 to 2/2023 RN Complex Care Management Preceptor

Ensure that all clinical staff are properly trained and educated on patients’ needs and services.

Annual performance field evaluation of clinical staff

Guide clinical staff with appropriate assessment, intervention, and prevention management on specific disease processes to curtail patient from experiencing exacerbating symptoms

Educate Clinical staff with documentation standards

Participates in, leads, and/or coordinates training sessions and workshops to enhance treatment skills

Charter Home Health Care (Covina, CA) 3/2017 to 1/2018 Complex Care Management Insurance Program Manager

Cooperatively work with the insurance companies, medical directors, and ID team

Carry out organization’s purposes in a manner consistent with goals, objectives, and established policies of the company.

Complete timely reports and coordinates with insurance companies for authorization Charter Home Health Care (Covina, CA) 8/2016 to 3/2017 Complex Care Management Case Manager

Initiates and coordinates the plan of care, coordinates the services, and provide skilled care when needed

Performed consultations and evaluations for all new patients, asses their medical histories

Educate patient and family the importance of medication and plan of care compliance Charter Home Health Care (Covina, CA) 6/2014 to 8/2016 RN Home Health Case Manager

Responsible for timely admission, recertification, and discharges of home health patients.

Accurately perform physical assessment and obtain patient health history

Provide intermittent skilled nursing care to patients in the home

Develops, implements, and evaluates a plan of care following Health Department guidelines

Administer therapeutic treatments as prescribed by the physician

Participate in IDT meetings and report to clinical supervisor Beaver Medical (Beaumont, CA) 1/2014 to 4/2014

Urgent Care Nurse II /Shift lead

Triage patients for appropriate patient care, facilitate specific patient care (IV fluids, EKG, culture, blood draw, wound care).

Assign staff and monitor patient flow according to acuity Southern California Community Leadership Outreach 6/2010 to 12/2022 Volunteer Supervisor

Manage time sensitive projects, create power point presentations on communication process,

Provide seminars on effective leadership, time management and stress management.

Facilitate resolution process workshops.

Agnews Developmental Center (San Jose, CA) 11/2004 to 3/2009 Staff RN II Part time Sub-Acute shift supervisor

Provides daily assignments to direct clinical staff based on acuity

Supervise clinical team, document daily, communicate patient change of condition to attending physician.

Agnews Developmental Center (San Jose, CA) 6/1998 to 11/2004 RN II Pediatric-young adult Unit Supervisor

Responsible for assisting the Director of Nursing in planning, organizing, developing, and directing the day-to-day functions of the Nursing Services Department in accordance with current federal, state, and local standards to ensure that the highest degree of quality care is maintained.

Coordinate and update unit hospital policies and procedures

Actively participates in creating performance improvement activities and special projects as required by management

Implement rehabilitative nursing and medical guidelines governing long-term care

Provide clinical staff annual performance evaluation and implement corrective actions

Coordinate meetings with patient/resident family regarding patient plan of care and goals

Agnews Developmental Center (San Jose, CA) 6/1995 to 6/1998 Staff RN II Shift Supervisor

Orient and mentor new staff members on hospital policies, procedures, and equipment

Delegate fair assignments to all interdisciplinary team according to patient needs

Implement rehabilitative, and restorative nursing and medical practices

Encourage residents and their family member to participate in the development and review of their plan of care

Agnews Developmental Center (San Jose, CA) 4/1993 to 6/1995 Staff RN I

Coordinate and implement patient plan of care assigned by team leader

Perform initial assessment of patient’s overall condition for admission and create plan of care

Identify potential harmful changes in patient condition and report to clinical supervisor and attending physician

schedule rest periods and activities for patients/residents around their daily appointments and therapy sessions

Timely maintain patient documentation on daily basis



Contact this candidate