Probation Officer

Natina McFarlane

*** ******* ***** ************, ** 08081 • 609-***-****

***************@*****.***

EXPERIENCE

Qualifications Summary

I am a highly skilled case manager and team leader with a proven record of success in delivering Outreach Services. I am an exceptional communicator and motivator who leads by example. I am adept in establishing a trusting and therapeutic relationship with clients of all ages, cultures and backgrounds. State of New Jersey Judiciary, Burlington, NJ September 2015-Present Probation Officer

• Interview defendants and victims of crime to prepare pre-sentence and pre-trial investigations reports.

• Investigate defendants by checking criminal history records and contacting other agencies such as probation departments and courts.

• Contact other agencies such as banks, insurance companies, credit card companies and hospitals for restitution information.

• Contact drug treatment facilities regarding probationers’ progress and child support agencies regarding custodial issues.

• Monitor and enforce court orders and conditions of probation which may include drug or urine testing.

• Conduct field work including jail visitations.

NJ Department of Child Protection and Permanency,

Burlington, NJ April 2014-September 2015

Family Service Specialist

• Provided child protection services.

• Provided parental support and guidance regarding dealing with child behavioral issues.

• Scheduled home visits and coordinated in weekly case reviews.

• Aided in full cycle of foster care and adoption process.

• Located and directed families to support services as needed.

• Arranged foster care for children of displaced or disturbed families as needed.

• Informed families of support services and referrals. Lutheran Family Services, Philadelphia, PA March 2013-April 2014 Case Manager Supervisor

• Coordinates, monitors, and evaluates provider services and care, to include home and/or school visits, physician/hospital visits, and therapy visits, for a specified client population.

• Provide assessment of direct supportive services to consumers lacking the ability and or skill to maintain daily living situations

• Documents and maintains all client encounters and contracts made on behalf of clients/families; writes social and/or nursing summaries

• Travels to outreach locations to meet with clients/families, coordinate services, and attend regular staff and management meetings.

• Utilize and coordinate community resources to assist client in activities of daily living

• Maintain current inventory of services available to clients in the Community

• Facilitates client/family access to health care, school, and community resources; assists client/ family to develop natural resources and make contact with social support networks; develops resources as appropriate to meet client/family needs in their community.

• Works with clients and/or families to assess, develop, implement, monitor, and recommend modifications to comprehensive, cost-effective care plans, using a multidisciplinary process.

• Resolved problems and conflicts associated with the program.

• Recorded daily activities of Intensive Case Managers, their contacts and productivity.

• Evaluated the performance of employees, utilized the established performance criteria and guidelines.

• Prepared proper documentation and interacted with human resources, prior to discussion with the employee.

• Aided individuals and families requiring social service assistance. Administration for Children's Services (ACS), Staten Island, NY April 2012 – March 2013 Child Protective Specialist

Main responsibilities were to respond directly to reports of child abuse and/or neglect. Using investigatory and social work skills, I partnered with families and various community resources to ensure the safety and well-being of children throughout Staten Island and some cases abroad. Some of my duties concerned the following:

• Completed field visits to investigate allegations of abuse and/or neglect.

• Interviewed family members and a broad range of contacts to assess child safety.

• Assessed the risk of future abuse or neglect of children in the household.

• Coordinated a team of family members, staff and service providers to evaluate safety and identify interventions that can reduce risks for children.

• Removed children into protective custody or foster care, when necessary.

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• Entered and maintained accurate and timely computerized records of all case information.

• Helped families navigate government agencies and provide access to entitlement benefits.

• Filed petitions and testified in family court and other legal proceedings. Coney Island Hospital, HHC, Brooklyn, NY 2010– 2012 Caseworker-Social Services Department

While in my role I provided emotional support to elderly/seniors in crisis or in at-risk situations. I also provided services to stabilize elderly/seniors with hospice, nursing homes and home care through referrals and resources. In addition I also assisted seniors with identifying services to maintain independent living. Some of my key responsibilities were:

• Assessment of child abuse cases and reporting to Administration for Children's Services (ACS)

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• Provided discharge planning and assistance with referrals for Home Care Agencies, Nursing Home placement and Shelter placement.

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• Provided patients/clients with insurance information (e.g., Medicare, Social Security,

• Private insurance, etc.)

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• Completed Case Coordination and Psychosocial assessments, evaluations and treatment planning.

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• Provided supportive and adjustment counseling as well as crisis intervention.

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• Coordinated financial assessment and referral services.

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• Provided education and consultative services to patients/clients. Coney Island Hospital, HHC, Brooklyn, NY, Brooklyn, NY 2008 – 2010 Caseworker-Child Development Center

Core responsibilities were that I worked with families to promote the development of their child from birth through age 17. I strived to enhance the potential of each child by strengthening independent family function, maximizing each child’s skills and abilities and utilizing a team approach that is family centered.

• Collaborated with doctors in diagnosing developmentally delayed children/adolescents.

• Conducted psychosocial assessments for children with disabilities.

• Conducted HIV testing and counseling for adolescents.

• Conducted outreach programs with high school students in order to educate them on STD’s, prevention and contraceptives.

• Advocated for children and parents in coordinating with outside agencies such as CPSE

(Committee on Preschool Special Education), CSE (Committee on Special Education) and EIP

(Early Intervention Program)

• Advocated for sexually assaulted children 12 years of age and younger. COMMUNITY INVOLVEMENT

Committee on Preschool Special Education (CPSE), New York, NY 2008 – 2012 Committee on Special Education (CSE), New York, NY 2008 – 2012 Early Intervention Program (EIP), New York, NY 2008 – 2012 EDUCATION

Capella University

M.S. Child and Adolescent Psychology December 2011 College of New Rochelle, Brooklyn, NY

B.A. Psychology May 2007

Certificates

• Philadelphia C.A.N.S

• Philadelphia F.A.S.T

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