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Police Officer Customer Service

Location:
Upper Marlboro, MD
Salary:
$20.00 hr
Posted:
June 14, 2023

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Resume:

TIMOTHY D GRAY JR

**** *** *** ***** ******** Heights MD 20747 · 301-***-****

adxpd4@r.postjobfree.com

My objective is to obtain a position that will allow me to utilize my skills, knowledge and experience on a daily basis. I’m well proficient with demonstrating Communication, Collaboration, Cooperation and Coordination at all times. I’m an exceptional problem solver who is calm under pressure at all times. Some of my experience includes: Felony Law, Firearms, Patrol Procedures, CPR/First Certified, Miranda Rights, Drug Laws Enforcement, Defense & Arrest Tactics, Technology, Observation, Arrest technique, Extensive Gang knowledge, Crime prevention training and Conflict Resolution Tactics.

EXPERIENCE

MAY 2018 – CURRENT

SPECIAL POLICE OFFICER, Medstar georgetown university hospital

Protect and Serve MedStar Health (3800 Reservoir Rd. NW, Washington DC)

Monitoring CCTV’s, and Badging System

Monitoring doors, Unlocking/locking doors

Patrolling interior of the hospital

Mobile patrols of hospital exterior as well as garages

Traffic control of hospital grounds, Ambulatory transportation of helicopter crew and patients to hospital

Assist with combative inpatients

Assist with Mental Health behavior as well as sit with for safety prevention

Release deceased from morgue

Contraband searches

Assist with Code Blues, Stroke Codes, and Emergency Responses

Alarm Monitoring

Incident reporting, Vehicle reporting, Elevator Entrapment reporting and B.O.L.O’s

FEBRUARY 2017 – MAY 2018

SPECIAL POLICE OFFICER, PREEIMENT PROTECTIVE SERVICES

Protect and Serve District Government Building (645 H St. NE, Washington DC)

X-Ray, Wand, Magnetometer customers who visited the DC Government Building

Access Control & Monitor CCTV’s for any suspicious activities

Checked all customer ID’s who visited the building

Provided Customer Service support at our Information Desk

Provided daily logs and Incident Reports when needed

Received and provided daily updates with team member to make sure that we were all on the same page with our post

Knowledgeable of Government Security Under D.C. code and completed the City Wide Contract Training

SEPTEMBER 2013 – FEBRUARY 2017

SPECIAL POLICE OFFICER, brss (business resource security services)

Protect and Serve District Government Building (441 4th Street NW, Washington DC)

X-Ray, Wand, Magnetometer customers who visited the DC Government Building

Access Control & Monitor CCTV’s for any suspicious activities

Checked all customer ID’s who visited the building

Provided Customer Service support at our Information Desk

Provided daily logs and Incident Report when needed

Handcuffing and Baton

Received and provided daily updates with team member to make sure that we were all on the same page with our post

Knowledgeable of Government Security Under D.C. code and completed the City Wide Contract Training

SEPTEMBER 2013 – JANUARY 2014

FLOATING SECURITY GUARD, securitas usa

Provided daily log ins

Reported any incident reports or complaints

Toco Patrols

Issued Parking Citations when needed & Parking Passes

APRIL 2013 – SEPTEMBER 2013

UNARMED SPECIAL POLICE OFFICER, pro 50

Reported and updated daily logs and incident reports

Provide 100% ID Checks before customer entered the building

X-Ray, Wand and Magnetometer customers before entering the building

Patrols, Handcuffing, Baton & OC Spray

JANUARY 2012 – APRIL 2013

UNARMED SPECIAL POLICE OFFICER, metro one

Loss Prevention - Monitored Cameras and Reported any suspicious activities

Provided Customer Services

EDUCATION

MAY 2007

HIGH SCHOOL DIPLOMA, oxon hill high

3.0 OVERALL GRADE POINT AVERAGE

AUGUST 2007

ASSOCIATES DEGREE, pRINCE GEORGES COMMUNITY COLLEGE

Currently pursuing a Criminal Justice

SKILLS

Leadership

Team player

Stewardship

Time-Management and have the Ability to multi-task

Providing excellent Community Relations and providing excellent customer services

ACTIVITIES

August 2004-2007: Oxon Hill JRROTC Air Force

January 2005 – 2006: Oxon Hill Boys Basketball Team and Assist with Girls Basketball Team

September 2005: Oxon Hill Football Team

September 2007: Maryland Troopers Simi Pro



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