SHAGUFTA SHAHEEN

A Dynamic Professional with * years of Rich Experience in Remittance, Cashier/Teller, Customer Service, Office Administration in FMCG and Banking/NBFC Sectors. Aspiring to take up a job which gives me a platform to contribute for the company as well a recognizable growth for my professional life.

+971-**-***-**** adxp8m@r.postjobfree.com

https://www.linkedin.com/in/shagufta-shaheen-1324b71a0 Dubai, UAE

SAAD EXCHANGE LLC – UAE – 2021 TO 2022

REMITTANCE CLERK (NOV 2021 TO NOV 2022) • Executed customer transaction regarding cash, money orders and money exchanges. • Maintained balancing record with 100% rate of accuracy. • Proficient in using computers and other office equipment. • Exceed monthly sales goal. • Recorded amount received and prepared reports of transaction. • Processed exchange and foreign currency. • Maintained friendly and professional customer interactions. • Performed all duties assigned by Branch Manager.

MAJID AL FUTTAIM RETAIL LLC - UAE – 2016 TO 2021

SENIOR CASHIER CUM IN CHARGE (NOV 2016 TO NOV 2021) – CARREFOUR - SHARJAH – UAE • Responsible for all transactions with in the store. • Support store manager to measure customer satisfaction and guarantee professional image of central cashier office team. • Ensure that all cash transactions are accurate and timely in the system. • Guarantee the quality of service offered to store customers, listen to them and react immediately to their suggestions. • Monitor the performance of the team at the cash counters and provide solutions to increase customer satisfaction and thereby increase productivity and profitability of the store. • Implement control systems to avoid fraud possibilities and report immediately any incident or suspicion or misconduct to the concerned. • Train cashiers and trolley boys with customer expectation and service standards. • Guarantee strict control and proper record of all corrections, cancellations, returns and price changes. • Ensure the implementation of customer welcoming approach process. • Received the trophy and certificate for the best cashier of the year 2021. CAREER OBJECTIVE CURRICULUM VITAE SHAGUFTA SHAHEEN Mob No: +971-**-***-**** E-

mail:adxp8m@r.postjobfree.com Linked In:

https://www.linkedin.com/in/shagufta-shaheeb-1324b71a0 ACADEMIC QUALIFICATION LANGUAGE PERSONAL

INFORMATION REFERENCE DECLARATION AL BADER

EXCHANGE LLC – UAE – 2015 TO 2016 REMIITTANCE

CLERK/TELLER (JAN 2015 TO AUG 2016) • Balance currency, Skills

Good Communication, Interpersonal skill,

Active listening, Work ethic, Analytical skill,

Decision making, Team management,

Organizational skill, Negotiation skill, Time

management.

Achievements

Received trophy and certificate for cashier of the year2020-2021

Education

I COM

ALLAMA IQBAL COLLEGE

KARACHI, PAKISTAN

Languages Known

English

FULL PROFESSIONAL PROFICIENCY

Hindi

Full professional proficiency

Punjabi

Personal Information

Visa Status

Employment Visa (Cancelled)

Nationality

Pakistan

Driving Licence

Light Vehicle (UAE)

coins and cheques in cash drawers at ends of shifts and calculate daily transactions using computers, calculators or adding machines. • Receive cheques and cash for deposit, verify amounts and check accuracy of deposit slips. • Enter customer transaction into computers in order to record transactions and issue computer generated receipts. • Arrange money received in cash boxes and coin dispenser according to denomination. • Perform clerical task such as typing, filing etc. • Resolve problems or discrepancies concerning customers account. • Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

AL BADER EXCHANGE LLC – UAE – 2015 TO 2016

REMIITTANCE CLERK/TELLER (JAN 2015 TO AUG 2016) •

Balance currency, coins and cheques in cash drawers at ends of shifts and calculate daily transactions using computers, calculators or adding machines. • Receive cheques and cash for deposit, verify amounts and check accuracy of deposit slips. • Enter customer transaction into computers in order to record transactions and issue computer generated receipts. • Arrange money received in cash boxes and coin dispenser according to

denomination. • Perform clerical task such as typing, filing etc. • Resolve problems or discrepancies concerning customers account. • Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Declaration:

I solemnly declare the information in this resume is true to the best of my knowledge.

Place:

Date: Shagufta Shaheen

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