Reyna E. Ramandi
Flanders, NJ *****
LinkedIn: Reyna Ramandi LinkedIn
E-Mail:adxp7m@r.postjobfree.com
Cell Phone: 201-***-****
Organized, skilled and detail-oriented individual with years of experience in providing administrative support, data entry, accounts payable and customer service in fast-paced environments. Excellent communicator and team player with strong proficiency in Microsoft Outlook, Word, Publisher, PowerPoint, Adobe Acrobat and some Excel. Bilingual: English and Spanish.
EDUCATION:
THE BERKELEY COLLEGE - NEW YORK, NY
Certificate in Business Administration
SKILLS:
Proficient w/Microsoft Products (Word, Excel, Publisher, PowerPoint)
Calendar/Time Management
Onboarding
Online Chats
Google Docs
Dictaphone
Adobe Acrobat
Office Management
Billing
Bilingual (Spanish)
Lite Salesforce
Accounts Payable
Sales Marketing and Support
Data Entry
Communications
Word Processing
Training
Customer Service
Slack Utilization
Cash Handling
Zoom and Teams Utilization
Reviewing/Editing & Proofreading
WORK EXPERIENCE:
Lead Salesclerk
VILLAGE SUPER MARKETS INC. - CHESTER, NJ
October, 2016 to Present
•Use of digital device (TC70) to obtain orders.
•Shopping products requested.
•Packaging and labeling.
•Communicating w/customers via digital device.
•Making concise decisions for customer’s substitute products.
•Handling any catering orders that come to the dept.
•Maintaining employees’ breaks and lunch schedules.
•Answering any customer questions regarding products.
•Finalizing and billing orders.
•Providing customers w/their finished orders.
•Cashiering.
•Customer service.
•Obtaining feedback from customers.
•Keeping the Department in good cleaning order.
•Changing price tags for all sale items.
•Removing price tags that are in the wrong places.
•Guiding customers in the store when necessary.
Transaction/Compliance Coordinator
MV Realty - Remote (Boca Raton, FL)
December, 2021 to September, 2022
Demonstrated ability to effectively manage a high volume of contracts and deadlines.
Skilled in problem solving, communication and customer service.
Audited all incoming documents to ensure accuracy and completeness.
Liaison between agents, underwriters, and Notarization Department.
Communicated via Slack/Ring Central with necessary parties.
Ensured contracts were finalized and approved.
Uploading/merging and saving docs w/Adobe Shop.
Maintained the notarization system.
Invoiced orders when closed.
E-mailed requests to various parties.
QC Audits and researched information on CRM.
Microsoft Teams meetings.
Snipped info for various sources.
Negotiated price w/notaries for appointments.
Updated necessary docs for team members.
Provided support in other departments.
Sales Support Administrative Assistant
COLDWELL BANKER REALTY - Chester, NJ
November, 2017 to April, 2021
•Assisted Broker/VP w/all necessary office needs.
•Provided agents with buying/selling/marketing solutions.
•Created and updated Agent of the Month/Top 100/Birthday/Anniversary Boards.
•Maintained social media and Lockbox files.
•Ordered office supplies, riders, property signs and removal of same.
•Accounts payable.
•Agent and VP reimbursements.
•Trained agents w/new company products.
•Communicated and obtained paperwork from agents/title companies/lawyers.
•GSMLS updates and inputting of listings.
•Scanned closing checks/closing documents to HB/Trident.
•Handled Agent recruit paperwork.
•Closed deals in HomeBase.
•Updated Lead Paint files in HomeBase.
•Provided Finance Dept. w/documentation.
Online Client Specialist
TMP DIRECT - MOUNT OLIVE, NJ
April, 2017 to January, 2018
•Handled live online chats.
•Requested community information.
•Researched communities.
•Gathered information from office pamphlets.
•Set up new tasks for communities.
•E-mailed and communicated any potential leads.
•Created tours for potential residents.
•Communications w/communities via online chats/e-mails/phone calls.
•Sent out literature to potential residents.
•Served as a back-up for office personnel.
•Helped w/overflow.
•Advised communities of any potential hazards.
Assistant Office Manager
LENTRON CORPORATION - FLANDERS, NJ
September, 2006 to December, 2016
•Managed Office when Manager was not present.
•Accounts Payable.
•Data entry (purchase/sales orders).
•Entered receipts of all material received and invoices.
•Communicated with vendors and clients.
•Office filing.
•Answered phone calls.
•Helped Office Manager w/overflow workload.
•Processed all work orders.
•Served as an interpreter.