Sean Abernathy

Service Manager

Victoria, TX ****4

adxp77@r.postjobfree.com

+1-325-***-****

Currently searching for my opportunity to continue growth in fix operations. Previous I was the Service Manager for Mac Haik of Victoria. I am largely focused on customer service and communication throughout the department. In my time there I was able to grow gross and implement new programs. Prior to that I was a shop foreman and master certified Automotive technician at Kia of Abilene. With my time at Kia I was in charge of daily shop operation where I would dispatch work, ensure quality control and work with the service manager on work projection. When needed I would also assist the service drive with setting appointments, greeting customers, answer phones and provide quotes to customers. I am highly self motivated, energetic and customer service oriented. Currently I also work at Crunch fitness as a Group Fitness Instructor teaching fitness classes and coaching a large group of individuals on their fitness goals.

Veteran with over ten years' experience providing guidance and security in a high stress, fast paced environment. Managed and led numerous soldiers in training and combat environment while being signed for over $1M of equipment while in two different theaters of combat. 4.5 years as a sergeant. KEY ACCOMPLISHMENTS

• Proven track record as a shop foreman.

• Certified Master Technician with Kia Motors.

• Selected as the 2018 Top Service Technician for Service Customer Satisfaction in the Southwest region for Kia Motors.

• Part of the #1 Service Department for Kia (based on CSI) last two consecutive years.

• Supervised between five and 30 personnel at any given time; provided for the health and welfare of subordinates, managed staff operations, prepared work schedules and assigned specific duties by priority and availability of personnel or required equipment.

• Cleaned, lubricated, repaired and replaced damaged or worn parts on equipment and vehicles by interpreting operating manuals and technical drawings; analyzed information and evaluated results to choose the best solution to solve the problem.

• Inspected and monitored work areas, examined tools and equipment, and provided employee safety training to prevent, detect, and correct unsafe conditions or violations. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Service Manager

Mac Haik Auto Group - Victoria, TX

September 2022 to May 2023

Improved CSI, grew profits, started new programs with Ford, carefully watched spending to cut unneeded spending.

Automotive Technician

BLAKE FULENWIDER DODGE - Clyde, TX

August 2021 to August 2022

Automotive Technician

Automotive Technician

KIA Motors - Abilene, TX

May 2016 to August 2021

Master certified technician and shop foreman

Diesel Technician

Arrow Ford - Abilene, TX

November 2015 to May 2016

Mechanic

Knox Waste Services - Tye, TX

October 2014 to June 2015

Battery Operations Chief

Field Artillery - Fort Hood, TX

February 2004 to May 2014

Fort Bragg, NC; Camp Casey, Republic of Korea

Education

High school or equivalent

Skills

• Service Technician Experience

• Mechanic Experience

• Automotive Repair

• Suspension

• Brake Repair

• Oil Change

• Automotive Diagnostics

• Vehicle Maintenance

• Leadership

• Management

• Employee evaluation

• Customer service

• Transmissions

• Alignment

• Diesel Engine Repair

• Computer Networking

• Transmissions

• Alignment

• Diesel Engine Repair

• Computer Networking

• Communication skills

• Computer literacy

• Computer skills

• Automotive service

• Dealership experience

• Auto Service Management

• Mechanical Knowledge

Certifications and Licenses

Driver's license

Motor Vehicle Inspection License

EPA 609 Certification

Air Conditioning Certification

Additional Information

• Hand-selected for promotion to sergeant from over 30 eligible Soldiers within the unit.

• Held positions and preformed duties of the next higher pay grade by exemplifying actions beyond current position.

• Constantly sought after by peers and superiors for tactical and technical knowledge.

• Self-motivated and resourceful and works well individually or in a team environment.

• Great communication and presentation skills which translate well as a superior instructor/trainer.

• Always seeking opportunities and challenges in effort for self-improvement.

Contact this candidate