SOUTHAVEN, Mississippi

*****

901-***-****

adxp6e@r.postjobfree.com

SUMMARY

Organized with extensive

hospitality experience and proven

history of cultivating top-level

service. Empowering leader brings

excellent communication skills and

commitment to employee wellness.

Manages high-performing teams

with collaborative support and

emotional intelligence. Energetic

and excels in fostering patron

satisfaction and loyalty through

impeccable service delivery. Trains

team members in company policies

and monitors operations to

proactively resolve issues.

Experienced Restaurant Manager

successful at overseeing

high-volume restaurant. Versed in

planning daily operations. Skilled at

successfully overseeing staffing

and inventory management.

Hardworking and reliable with

strong ability in customer service

and problem solving skills. Highly

organized, proactive and punctual

with team-oriented mentality.

Ambitious, career-focused job

seeker, anxious to obtain a position

to help launch a successful career

while achieving company goals.

Melisa Corley

EXPERIENCE

July 2021 - February 2023

Business Owner Corley Construction & Design Amory, MS August 2020 - July 2022

Waitstaff Manager Red Lobster Restaurant Southaven, MS February 2013 - August 2020

Online Business Owner Melisa's Naturals Potts Camp, MS

• Kept records for production, inventory, income and expenses. Determined pricing for products or services based on costs and competition.

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• Interviewed, trained and supervised employees.

Promoted business on social media platforms to maximize brand identity and generate revenue.

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Resolved issues quickly through meticulous research and quick decision-making.

•

• VerifIed and confirmed staff schedules to properly cover shifts. Motivated staff through acknowledgment of hard work and achievements.

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Served orders by picking up and delivering customers' choices from bar and kitchen.

•

Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

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Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.

•

Oversaw food preparation and safety protocols to comply with federal, state and local regulatory guidelines regarding food service.

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• Trained new employees to perform duties.

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

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• Resolved problems or concerns to satisfaction of involved parties. Collected cash sales from employees to properly tip each server after shift.

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Promoted business on social media platforms to maximize brand identity and generate revenue.

•

Determined pricing for products or services based on costs and competition.

•

• Prepared proposal volumes for customer delivery. Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

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• Kept records for production, inventory, income and expenses. Resolved issues quickly through meticulous research and quick decision-making.

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Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

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Analyzed financial statements and trends to manage cash flow and make business decisions.

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SKILLS

• Front of House Management

• Quality Assurance

• Portion Control

Delegating Assignments and

Tasks

•

Labor and Overhead Cost

Estimation

•

• Money Handling

• Health Code Compliance

• Anticipating Problems

Employee Performance

Evaluations

•

• Staffing and Sales Reporting

• Investigating Complaints

• Profit Optimization

• Training and Onboarding

EDUCATION AND TRAINING

May 2001

Associate of Science Biology

University of Memphis, Memphis, TN

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