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Bookseller Telemarketing

Location:
Kingston, NY
Posted:
June 15, 2023

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Resume:

Chelsea Goodwin

Phone: 845-***-**** Email: adxp5z@r.postjobfree.com

SUMMARY: Over 40 years of experience advocating for trans, nonbinary, and gender-expansive communities and defending our human rights. Motivated and detail-oriented individual with a diverse range of professional and lived experiences. Strong background in public relations, social media, and event planning, with proven success in developing and implementing effective communication strategies. Exceptional writing and editing skills, with a talent for crafting compelling messaging that resonates with diverse audiences.

WORK HISTORY

Business Manager, Pine Hill Books 2008-present

• Cofounder of one of the first proudly trans-owned businesses in the US. Helped transition the bookstore from brick and Mortar in 2011 to online-only sales (Abe-books Biblio).

• Created and managed content for the company website and social media channels.

• Led the planning and execution of company-wide events, including trade shows and community outreach events.

• Engaged key audiences via the company’s communications platforms, including social media, email newsletter, and advertising in journals and newspapers.

• Worked with a team to develop and implement an outreach plan for programs and events.

• Served as the primary contact and source of information for the company, responding to inquiries and providing information or referrals to applicable services, resources, organizations, etc.

• Organized and participated in community outreach activities to educate the broader community about the company, its activities, and projects.

• Maintained appropriate contact reports and other donor record information as necessary. General Manager, Direct Link Marketing, 1995-2001

• Promoted from telemarketing staff to manager.

• Managed a team of telemarketers, setting performance goals and providing coaching and feedback.

• Assisted with event planning and execution, including coordinating with vendors and managing on-site logistics.

• Developed and maintained relationships with clients and partners. Bookseller, Strand Bookstore, New York, NY 1986-1993

• Assisted customers with finding and purchasing books, including providing recommendations and suggesting related titles.

• Processed sales transactions and handled customer inquiries and complaints. ADDITIONAL EXPERIENCE:

Co-creator of Transy House, a NYC LGBT Historic site, activist hub, and shelter for homeless trans and gender variant people in need.

Performed as a comedian/pianist at various fan conventions, including Jeff Mach events, showcasing strong public speaking and performance skills.

Self-published a horror fantasy novel, Pine Hell, available on Amazon Kindle, demonstrating self- motivation, time management, and attention to detail. In collaboration with a team of supporters, planned, promoted and executed Steampunk Worlds Fair, Helped with creative direction and co-created Pine Hill Steampunk Fair and engaged diverse audiences to attend Halloween in Castro events.

Created and hosted a radio show, “In Goth We Trust,”,interviewed actors, actresses, and writers for WIOX Radio Roxbury, 91.3 FM.

Participated in Radical Fairies, Trans Bodies Trans Selves (http://transbodies.com/), and Ballroom Culture events, including drag shows at the Pyramid Club, as a passionate activist for trans and non- binary communities.

Fundraised for trans activist and queer cultural events in the 1990s. EDUCATION

Attended Drew University, 1982-83 Montclair State University, 1984 Completed Labour Studies courses through UAW District 65 program at Hofstra University and Queens College

REFERENCES

Contact information available upon request:

Jeff Mach, Jeff Mach Events

Victoria Cruz, formerly of Housing Works

David France, Director of the Film the Death and Life of Marsha P Johnson



Contact this candidate