JOANNA HARDING ROWZIE

**** ***** **** ****, *******, Virginia 22728

adxp59@r.postjobfree.com

Phone Numbers: 540-***-**** (Personal Cell)

Active DoD Secret Clearance

PROFESSIONAL SUMMARY:

I have 40+ years of experience in all areas of Requirements Management, Configuration Management both Software and Hardware, and Data Management, including software builds creation, maintaining baselines and testing. I am very well versed in database administration activities including installing and upgrading products; creating and maintaining database objects; performing data exports and imports; and running maintenance scripts. I have created specific training material and trained the engineering/user community on multiple COTS products within the Configuration Management/Requirements arena. Most recently supported the U.S. Department of State, Bureau of Consular Affairs, and Systems Engineering Branch of Marine Corps Systems Command’s System Engineering, Interoperability, and Architectures and Technology (SIAT) division. Previously performed as a Requirements Engineer on the System Engineering Support contract with K71 (Weapon Systems Engineering Branch), Weapon Systems Division K70, Naval Surface Warfare Center Dahlgren Division (NSWCDD). In addition to working with the United States Marine Corps System Command (MARCORSYSCOM), I have also supported the Tomahawk Weapon Combat System (TWCS), the Acoustic Rapid Commercial Off-the-Shelf (COTS) Insertion (ARCI) submarine programs, the Surface Electronic Warfare Improvement Program (SEWIP) programs, and the Lightweight Airborne Multi-Purpose System (LAMPS) program. I served as the Technical Lead in support of Software and Systems Engineering areas in the setup and on-going use of IBM’s DOORS Requirements Tracking system along with System Architect, further expanding into other product areas such as Rhapsody, Synergy CM and Change, and Serena Dimensions.

Past and current job responsibilities and assignments include:

Supervisory Systems Analyst in the software system design and implementation of electronic systems for Data Management and Customer Deliverable Tracking;

Supervisory/Lead experience in evaluation of software procedures, software CM support, system and operations support;

Dimensions training and training materials, Dimensions tech support (Serena), remote customer support;

Oracle 9i Database Administration that was performed on multiple COTS products such as Dimensions and multiple IBM Rational Suite products with Oracle backends;

Requirements Management Technical Support for IBM’s DOORS Administration and Training;

System Architect Technical Support for IBM’s System Architect Product Administration. I have been very versatile in my positions with IBM/Loral/Lockheed Martin/Digital System Resources, Inc./GDAIS/SCCI, and SimVentions, and am interested in pursuing a career utilizing my areas of experience. I currently hold a DoD SECRET security clearance, and have in the past, held a COMSEC (Inactive) and a US Customs (Inactive) clearance. PROFESSIONAL EXPERIENCE:

Senior Information System Engineer APRIL 2023 - CURRENT Galapagos Federal Systems, remotely supporting main office in Chrystal City, VA in support of the U.S. Marine Corps out of Quantico, VA.

Supporting the planning and managing of Marine Corps capabilities-based analysis in support of USMC Logistics Information Technology programs to include tracking and management of technical and programmatic risk, requirements management, and day- to-day oversight and management of contract program cost, schedule, and performance.

Provide expert technical, analytical, engineering, and capability portfolio management support in assisting the USMC to make strategic investments in data science, machine learning, and artificial intelligence to software-intensive system that facilitate logistics operations and to optimize command and control, maximizing efficiencies and accuracy using emerging technologies embedded in weapon systems which trace back to Logistics IT (Log IT) systems.

Support development and delivery requirements documents that are aligned with future operating concepts via capabilities analyses, e.g., Logistics Concept of Operations (CONOPS), Logistics Functional Capabilities Based Performance Work Statement for Capabilities Based Analysis in support of USMC Logistic Information Technology Assessment (CBA), and Initial Capability Documents

(ICDs) that describe exacting needs to support the Log IT portfolio of systems. Configuration Management Lead JULY 2018 – MARCH 2023 Southeastern Computer Consultants, Inc. (SCCI), King George, VA. In Support of U.S. Department of Navy.

Configuration Management Lead of the Gun Weapon Systems Program team. Handling evaluations and appraisals for the entire team.

Integration management for the development of a complete automated Enterprise System Development Lifecycle Management System utilizing a suite of Commercial Off The Shelf (COTS) products of which include; Micro Focus’s Dimensions Requirements Management (DRM), Dimensions Configuration Management (DCM), Solutions Business Manager (SBM), Incident Defect Management (IDM), Backlog, Software Release Center (SRC).

Manage Configuration records in current automated toolset using Atlassian’s Confluence for documentation storage and Jira for writing tickets to manage the CM workload utilizing an agile process workflow.

Participated in weekly Agile backlog meetings and every Sprint participated in Sprint Planning and Review meetings along with Retrospectives for the Configuration Management Team.

Perform integration testing and deployment of all products to support the contract of which included Configuration Management, Data Management, Requirements Management and Project Management disciplines.

Develop training material for the engineering team.

Responsible for creating, assisting with and maintaining business and configuration control processes, policies and Standard Operating Procedures (SOPs) and Work Instructions based on program requirements.

Work as liaison among engineers, configuration management specialists, logistics, and project stakeholders to elicit, analyze, and implement requirements for system baseline management, utilizing Agile.

Develop and/or monitor and enforce established Data Management Processes. Develop and implement tools and processes associated with Tactical System Configuration Management.

Develop and maintain configuration baselines as assigned.

Create Software Version Description (SVD) documents for delivery.

Assist in the development of software builds and deliveries to involve preparation tracking and transmittal creation.

Change Control Board (CCB) Change Request (CR) Secretariat for the Gun Weapon System for the Navy processing Engineering Change Proposal (ECPs), Requests for Variance (RFVs), and Change Control Form (CCFs) for technical review through boarding and Navy approval.

Develop and revise Standard Operating Procedures (SOPs) in support of configuration process management. RATIONAL TOOLS ENGINEER NOVEMBER 2016 – JULY 2018

MIL Corporation, Inc., Sterling, VA. In Support of U.S. Department of State, Bureau of Consular Affairs.

Configure, operate and perform system administration of Configuration Management tools solutions, primarily IBM Rational Collaborative Lifecycle Manager (CLM), which includes Rational Team Concert (RTC), DOORS, RQM, etc.

Establish and manage work items and dashboards within Rational CLM for project initiatives and/or code build and deployment.

Administer and maintain legacy IBM Rational installations: ClearQuest (CQ), ClearCase (CC), etc.

Administer and support Rational to end users (including software development, testing and technical/infrastructure teams), in developing and managing environments, troubleshooting, preparing training material and conducting training.

Collaborate with other team members in planning, testing and upgrading of Configuration Management tools.

Create documents, including designs, test plans, User Guides, SOPs, and work instructions. SENIOR CONFIGURATION MANAGEMENT ANALYST JUNE 2015 – JULY 2016 SimVentions, Inc. (SimV), Fredericksburg, VA.

Served as the CM task lead, providing direct support to Marine Corps acquisition professionals in the implementation of custom CM products and processes.

Represent the Marine Corps on CM tools for deployment to the command.

Managed large scale implementation of the tool across several offices and assist staff with day to day operations involving CM.

Participated in training on tools to gain expertise.

Conducted use case testing of CM products.

o Developed summaries of test results.

o Participated in meetings and evaluations of CM tools and processes and provided recommendations to customers.

Assisted with the development and training on CM tools, specifically PSA’s CMPro, produced administrative and setup documentation for use by team to work towards deployment of product. SENIOR REQUIREMENTS DATA ANALYST APRIL 2012 – JUNE 2015

Created process documents for use on the contract and delivered as Contract Data Requirements List (CDRL) items.

Reviewed and updated approved changes to System Subsystem Specification (SSS), System Subsystem and Design Document (SSDD), and Software Requirement Specifications (SRS) requirements in response to Change Requests (CRs).

Created traceability from high-level specifications to lower level software and test reports within the Dynamic Object Oriented Repository System (DOORS).

Designed the structure of all specifications within DOORS.

Reviewed existing SSS requirements for validity, testability, and traceability to lower level specifications and reported findings.

Participated in Technical Exchange Meetings (TEMs), Change Review Boards (CRBs), and System Development Activity (SDA) system engineering status meetings.

Maintained eight system accounts necessary to perform all requirements management functions.

Performed all tasking related to the responsibilities of the Requirements Database Administrator (RDA), including documenting all of the database processes and procedures necessary to be put in place to support accurate output efficiency from the database and ensuring that all baselines were delivered correctly and on time.

Performed updates, created baselines, delivered all SSS, SSDD, SRS, and Hardware Requirement Specification (HRS) modules within DOORS, and created the internal processes needed to publish the requirements.

Monitored and updated any CRs related to the SSS, SSDD, SRS, and HRS, along with all Mini Specifications that handle System Architecture (SA) relationships back to the system specifications.

Created and delivered engineering snapshots and baselines to the Navy Configuration Management (CM) organization as required.

Created all requirement engineering weekly and monthly reports and packages due to the customer— delivering on time, quality products.

Attended all related meetings to include the Engineering Review Boards (ERBs), System Requirements Management Boards (SRMBs) and the Change Review Boards (CRB).

Participated in tool improvements for all requirements management tools needed to handle the multitude of tasks as efficiently as possible.

Utilized DOORS to review/analyze existing security indications on requirements at the SSDD level in accordance with the Security Technical Implementation Guides (STIGS).

Worked on troubleshooting network connection issues for the NSWCDD Information Systems group to ensure connectivity and usability of contract tools.

Delivered CDRL items required under the contract, such as technical reports and processes. SENIOR CONFIGURATION MANAGEMENT TECHNICAL ANALYST FEBRUARY 2011 – MARCH 2012 Southeastern Computer Consultants, Inc., (SCCI), VA.

Attended regular customer meetings on program efforts and kept minutes of the meetings for future use.

Assisted in the management of workload balancing for the office support staff.

Provided council on engineering supportive COTS products based on past knowledge and experience.

Provided evaluation material in the areas of software control and management.

Provided advice and council on requirement management related COTS products utilizing past evaluation data.

Performed CM support to the MARCORSYSCOM via Naval Sea Warfare Center (NSWC) Command.

Developed and maintained CM processes, policies, and procedures.

Developed and maintained CM plans and related CM program documents.

Analyzed and reported on technical data flows, database effectiveness, resource allocations, major program issues, and action items.

Performed data analysis from authoritative sources.

Developed, maintained, and presented briefings related to CM tasking.

Facilitated communication flow within internal team and external customers.

Performed CM related functions (planning, configuration identification, status accounting, review boards, and audits).

Maintained effective customer relationships.

Managed and utilized various automated tools for support of CM functions (Rational Suite (ClearCase/ClearQuest), Serena, DOORS, etc.).

Participated in an Electronic Industries Alliance (EIA)-649-A working group to combine the Military Handbook (MIL-HDBK)-61A and EIA-649-B industry standards supporting the areas of CM and Data Management (DM).

Created a Business Case Analysis (BCA) on reinstatement of the MIL-STD-973 for CM. SOFTWARE LEAD ENGINEER – TECHNICAL SUPPORT MAY 2005 – DECEMBER 2010 General Dynamics – Advanced Information Systems, Fairfax, VA. Lead for site deployment of IBM’s DOORS program for requirements tracking on all programs where applicable. Duties included, but were not limited to the following:

Supervised and led a common Process Working Group (PWG) in preparation for meeting Capability Maturity Model Integration (CMMI) Level 5 requirements for all submarine programs and trained group of those processes.

Organized a working group to combine all Royal Australian Navy (RAN), Sonar Tactical Decision Aid (STDA), Towed Array Hull Array

(TAHA) and Tactical Spectrum Management System (TSMS) CMMI/Common Process activities, as well as combining all Live Link repositories.

Performed all installations and administration for DOORS servers, importing standard templates and scripts for use by user community.

Served as the liaison for dealing with IBM representatives and consultants.

Organized and held DOORS 8.0 user training.

Supported proposal needs for parsing out requirement statements into multiple formats by converting into DOORS and running scripts and then exporting back out of DOORS in the desired format.

Attended General Dynamics Advanced Information Systems (GDAIS) DOORS user group meetings and IBM webinars then disseminated the information to the DOORS user community.

Served as the lead supervisor for the Software Configuration Management (SCM) group, writing all process documents, managing systems, and training cm teammates.

Installed and administrated the Rhapsody and System Architect software when needed.

Supported the test and evaluation team in providing appropriate displays utilized to perform the testing and logging of results; utilized system support software products to maintain testing results.

Performed software test builds.

Performed development test builds for all baselines.

Created build procedure documents.

Maintained all build status for all baselines for document deliveries to the customer on the Acoustic Rapid COTS Insertion (ARCI) Submarine Programs, along with the Surface Electronic Warfare Improvement Program (SEWIP) programs.

Supported the engineering management team in the collection and analysis of software metrics utilizing database structure to pull and calculate the appropriate data.

SOFTWARE CM DATABASE ADMINISTRATION LEAD ENGINEER JANUARY 2001 – MAY 2005 Digital System Resources, Inc. (DSR), Fairfax, VA, Responsible for setting up and supervising a team of personnel to design a CM solution for DSR’s development software, across all contracts. Digital System Resources, Inc. (DSR) was acquired by General Dynamics in August 2003.

Provided training material and performed training for Dimensions and Oracle to user community and CM personnel when needed.

Created build procedures and process documents for the education and use by configuration management personnel.

Customer liaison for Serena and provided all purchasing and technical support of other products.

Performed database administration for up to Oracle 9i COTS tools, which include Serena’s Dimensions with Oracle backend and IBM’s Rationale Suite of tools, which includes Clear Quest and Requisite Pro on a variety of operating systems.

Maintained over 11 servers in support of the ARCI Submarine Programs including the Surface Electronic Warfare Improvement Program (SEWIP).

Ensured that all system boot files and backups for the databases were running correctly.

Maintained accurate lists of the server and client information, including file system sizes for database files and product libraries for monitoring purposes.

Supervised and led a division-wide Tools Teams effort, addressing commonality in engineering tools across all programs/sites.

Worked with network administration on the configuration of servers for inside and outside support.

Installed all Dimensions and Oracle Servers and documented the installation in case of issues after installation.

Composed and maintained all Dimensions and Oracle processes and procedures for maintaining the system and correcting any problems/issues that occur and trained the necessary personnel.

Installed/investigated/tested all upgrades and patches on test server before installing on production servers.

Worked with outside companies in scheduling all hardware maintenance repairs and configuration upgrades for the engineering labs.

Worked with various vendors on all license maintenance and purchasing of additional licensing as required.

Tracked licenses, cataloged who bought them, where they resided, any needed moves on license keys, and handled all software maintenance renewals.

Provided support to the test and evaluation team by loading the latest test baseline and providing a display for logging test data.

Produced needed shell/Search and Query Language (SQL) scripts to improve software developers’ time in the management of system code.

Wrote, reproduced, and maintained all cases/defects/enhancements with various COTS Vendors on a regular basis for all servers.

Database support activity included the following for all Oracle backend products:

Regular monitoring of indexes to determine increased clusters, run scripts when they need to be dropped and recreated so not to decrease database speed, and regularly monitor database performance, including tables and sizes of extents on tables.

Any planning/performing of COTS upgrades, including Oracle upgrading as well to all servers and client machines and maintaining all changes to the COTS products to customize for individual contracts.

Writing any SQL scripts needed to run reports for database integrity and maintenance.

Providing support to other GDAIS sites that have Dimensions or Rational Products as needed.

Performing any imports or exports as requested or required. DIMENSIONS ANSWERLINE TECHNICAL REP RESENTATIVE JUNE 2000 – JANUARY 2001 Merant, aka. Serena, recently acquired by Micro Focus, Rockville, MD.

Supported the Dimensions Software CM Product as an Answer Line Technical Support Representative.

Resolved issues called in by Merant customers while implementing and utilizing Merant's Dimensions Product.

Applied background with Dimensions and Oracle to resolve issues.

Updated answer line database daily providing resolutions to customer issues. PRODUCT MANAGEMENT SPECIALIST OCTOBER 1998 - JUNE 2000 Digital System Resources, Inc. (DSR), Fairfax, VA.

Led and supervised the training and administration of all Dimensions and Oracle related items.

Applied background with Dimensions and Oracle to create a complete system package to support all areas without having multiple COTS products requiring separate support and maintenance.

Customer liaison with Merant, and Oracle, as well as technical support on those products.

Supervised and set up a CM team to create a solution for the automation of support areas, such as data management, CM, engineering records, and metrics tracking and succeeded.

STAFF SYSTEMS ANALYST JULY 1980 – OCTOBER 1998

IBM Corporation's Federal Systems Division, which became Loral Corporation on March 1994, then became Lockheed Martin in April 1996, Manassas, VA. I separated from Lockheed Martin while working in the Navy Systems Software Builds and Controls Department.

Reviewed contract material to ensure compliance.

Maintained CM of hardware systems and supervised vendors to ensure equipment compatibility and upgrades.

Responsible for identifying new CM systems to replace IBM mainframe system and move to a Uniplexed Information and Computing System (UNIX) environment.

Performed as the Systems and Database Administrator for the Process CM System (PCMS) and the Requirements and Traceability Management System (RTM). PCMS was predecessor to PVCS Dimensions, which is now known as Dimensions.

Created and maintained the change document system for problem trouble reports and trained user community.

Responsible for controlling, building, releasing, and delivering software for a variety of Department of Defense (DoD) programs.

Provided support for customer physical configuration audits and prepared, coordinated, and published customer documentation, such as software maintenance plans and program performance documentation.

Designed, developed, tested, and delivered the Document Identification and Retrieval System (DIRS), an electronic data management environment, including electronic filing and storage, followed by producing training material and performing user community training.

Controlled and managed system design, development, and testing of the Electronic Data Item Tracking System (EDITS) to replace an existing data item tracking system, created training material and performed user training.

Created an electronic environment for the data management and CDRLs and subcontractor deliverables (SDRLs) tracking areas followed by development of training material and performing training for user community.

Supervised the operations of the databank, working with subcontractors to maintain support needed by all programs for the Federal Programs at the Manassas site. Responsible for all training of the systems in the databank environment.

Worked in the Navy Systems Software Builds and Controls Department, supporting such program as the Acoustic Rapid COTS Insertion

(ARCI) Submarine program, and the Lightweight Airborne Multi-Purpose System (LAMPS).

Scheduled, budgeted, and coordinated software control activities for all supporting contracts.

Controlled the operations of the 9370 in support of the Advanced Training System Program as the Computer Administrator.

Maintained virtual machine/system product (VM/SP) 6.0 software and a token ring environment with four communication links accommodating the connection to our main site and customer sites at three Air Force bases.

Maintained a secure computer system environment using Resource Access Control Facility (RACF).

Served as the Information Asset Security (IAS) representative for the Gulfport, MS facility.

Assisted the engineering team with metrics collection and the installation of the metrics tracking system software.

Database Administration for Configuration Management and Data Management areas in support of the Program Offices.

Created unique databases on both R-BASE and DB2 using QMF and SQL.

Supported the Program Office by providing technical training and guidance in the use of an electronic data bank and the support of electronic storing and transmission of contractual documentation to the customer. EDUCATION/TRAINING:

Academic:

High School Diploma; 1979; Yorktown High School, Arlington, Virginia

Non-Academic Courses:

Variety of Agile Classes, 2021-present, most recent was an Agile Boot Camp, March 2022

PSA’s Configuration Management Professional (CMPro), June 2016

Carnegie Mellon Software Engineering Institute Acquisition Supplement for CMMI for Development V1.3, Feb 2012

IBM’s System Architect to Create DoD Architecture Framework (DoDAF) Work Products, Jan 2009

IBM’s DOORS Training in Pittsfield, MA with General Dynamics, Nov 2005

Introduction to Capability Maturity Model Integration (Staged and Continuous), V1.1, Aug 2005

Requirements Development and Management Tool User and Administration Training, Nov 2005

Information System Owner (ISO) 9000 Executive Overview, The Victoria Group, Nov 1999

Oracle's Developer/2000 and Designer - Reports, Oracle Corporation, Apr 1998

Oracle7 Backup and Recovery Workshop, Oracle Corporation, Jan 1997

Oracle7 Database Administration, Oracle Corporation, Dec 1996

Introduction to Oracle: SQL and Procedural Language/SQL (PL/SQL) Using Procedure Builder, Oracle Corporation, Nov 1996

Develop Complex Data Models and Design Databases, Oracle Corporation, Nov 1996

SQL for End Users, Oracle Corporation, Oct 1996

Process Configuration Management System (PCMS), SQL Software, Inc., Jul 1996

IBM's Configuration Management Version Control (CMVC), IBM, Raleigh, NC., Oct 1995

System Configuration Management Training, Naval Service Training Command (NSTC), Inc., Oct 1994

Interleaf-Getting Started, Loral, Manassas, VA., May 1994

Introduction to AIX, Loral, Manassas, VA., Apr 1994

Query Management Facility (QMF) Class, IBM, Manassas, VA., Jun 1986 COMPUTER SKILLS:

Programming Languages: SQL, Query Management Facility (QMF), UNIX Shell Scripting and Korn

Software Applications: Atlassian’s Confluence V7.19.0; Atlassians’s Jira, V8.20.11; Micro Focus’s Suite of Tools; Dimensions Requirements Management (DRM), Dimensions Configuration Management (DCM), Solutions Business Manager (SBM), Incident Defect Management (IDM), Service Release Center (SRC), IBM’s JAZZ, IBM’s Collaborative Lifecycle Management System (CLM), IBM’s Rational Team Concert (RTC), PSA’s Configuration Management Professional (CMPro), IBM’s DOORS, IBM’s System Architect, IBM’s ClearQuest, IBM’s ClearCase, IBM’s RequisitePro, Requirements Traceability and Management System (RTM), BookMaster and RACF, Serena’s Dimensions, Oracle’s Developer and Designer 2000, Database Version up to 9i, Microsoft Office 2007 Suite of Products, Microsoft’s SharePoint, Interleaf, HyperText Markup Language (HTML), and Visio publishing products, Halogen.

Operating Systems: Virtual Machine (VM), Multiple Virtual Storage (MVS), HTML, Advanced IBM Unix (AIX), Hewlett-Packard Unix

(HP-UX), Solaris, Linux, Windows

Hardware Systems: IBM 9370, RISC Systems 6000’s, HP 9000 Series, Sun

Methodologies: Agile, Waterfall

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