Administrative Assistant Service Representative
Resume:
Rosanne Hill
Administrative Assistant
Pinellas Park, FL 33782
adxp1w@r.postjobfree.com
I’ve worked in customer service over 15 years. I enjoy working and helping people solve problems Willing to relocate to: St Petersburg Beach, FL - Pinellas Park, FL - Clearwater, FL Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Westcare - Saint Petersburg, FL
April 2022 to April 2023
Answering phone, sorting mail, sorting packages delivered for residents,copying and filing, processing paperwork for clients
Customer Service Representative/Sales Associate
Southeast Energy Consultants - Pinellas Park, FL
August 2019 to August 2020
• Offer low rates on energy
• Customer service
Administrative Assistant
Department of Children and Families - Tampa, FL
March 2008 to October 2013
Responsibilities
Create, maintain, and enter information into databases, maintain electronic files Maintain calendars, schedule clients, customers, and confirm appointments Complete forms and documents in accordance with company policy and procedures Accomplishments
I enjoyed working with the public, sitting down face to face and speaking one on one with clients. Working with DCF has mad a great impact on me by having the opportunity to assist families with their needs. Skills Used
Operate office equipment, set up and manage filing systems, initiate memos and correspondence Guest Service and Housekeeping
Embassy Suites - Tampa, FL
March 2007 to December 2007
Responsibilities
Disinfect equipment and supplies, clean rooms and common areas so that health standards are met Clean, change and carry linens, towels, toilet items, and cleaning supplies using wheeled carts Observe precautions required to protect hotel and guest property, report damage, theft Compute bills, collect payments, issue room keys, and monitor room availability Accomplishments
I enjoyed working with my co worker from other nationalities. Assisting guest with their needs in their rooms
Skills Used
Disinfect equipment and supplies, clean rooms and common areas so that health standards are met Clean, change and carry linens, towels, toilet items, and cleaning supplies using wheeled carts Cashier/Customer Service
Office Depot - Tampa, FL
October 2006 to March 2007
Responsibilities
Receive payment by cash, check, credit cards, or automatic debits Issue receipts, credits or change due to customers, and assist customers with refunds Accomplishments
My day to day routine was to help in finding a simple item or taking extra minutes to look up a item on line Skills Used
Use cash registers and optical price scanners to identify price of goods and products Greet customers, answer customer questions about goods and services Stock shelves, process merchandise and verify pricing, mark prices on shelving Cashier/Customer Service
Target - Fort Lauderdale, FL
November 2002 to August 2006
Responsibilities
Maintain clean and orderly checkout areas and complete general cleaning duties Perform cashier duties to include use of cash register and price scanners Issue receipts and change due to customers, process refunds Accomplishments
Every one is trained to treat all our customers as our guest. You can see difference when your completing every transaction.
Skills Used
Collect cash, check, and credit card payments for goods and products sold Issue receipts and change due to customers, process refunds Education
Diploma in Certified Nurse Assistant
Concorde - Tampa, FL
February 2008 to August 2008
Associate's degree in Medical Office Specialist
ATI Career Training Center- - Fort Lauderdale, FL
September 1995 to November 1996
High school diploma
Boyd H. Anderson High School - Lauderdale Lakes, FL August 1988 to June 1992
Skills
• Cash Handling,Customer Service, Using Office Equipment (10+ years)
• Computer Hardware (10+ years)
• Excel
• Administrative Support
• Data Entry
• Customer Service
• Outlook (4 years)
• Administrative Assistant (6 years)
• Sales
• Filing
• MS Office
• Word
• Receptionist
• Scheduling
• Microsoft Excel
• Billing
• Accounts Payable
• Accounting
• Microsoft Office
• Accounts Receivable
• Medical Records
• Medical Office Experience (6 years)
• Guest Services
• Help Desk
• Microsoft Windows
Certifications and Licenses
High School Diploma
August 1988 to June 1992
Certified Nurse Assistant
August 2008 to December 2009
CNA
ATI Career Training Center
November 1996 to Present
Medical Office Specialist
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