SUMMARY

Efficient salesperson/driver skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Customer-oriented, strategic-thinking Sales Professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking, self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, implementing pricing models and revealing customer needs to deliver solutions.

Goal-oriented salesperson/driver with 20+ year background in flower sales. Deliver unmatched product knowledge and customer service to create satisfied, repeat clientele. Punctual and efficient Driver seeking position as part of delivery team with opportunities for professional growth and development. Motivated to provide prompt, friendly and professional service at all times.

Safety-oriented Delivery Driver with 20 years of experience. Clean driving record and current CDL with in-depth knowledge of safety and traffic regulations. Extensive trip planning, geography and DOT understanding.

Responsible Driver bringing a 20-year, incident-free driving record with multiple endorsements. Extensive trip planning, geography and DOT regulations knowledge. SKILLS

Deal negotiation

Profit generation

Buying signals

Time Management

Communication Skills

Sales

Customer care

Sales management

Trial close

Customer Service

Building Effective Relationships

EXPERIENCE

Salesperson/Driver, Warehouse Orders

Fort Lauderdale, FL

Fields Of Flowers Wholesales/ Sep 2009 to Dec 2019 Provided every customer with professional and polite support for sales and service needs. Answered phones and took orders with enthusiasm and delivered information regarding items to customers.

Maintained current store, product and promotional knowledge to drive consistent sales. Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. Developed discerning eye for detail, often suggesting accessories to complement purchase. Bagged, wrapped and packaged purchases according to customer needs. Built trust and loyalty by maintaining professionalism while persuading customers. Processed merchandise returns and exchanges for customers to refund payments, trade G

Patrick

Gabriel

954-***-****

adxp1n@r.postjobfree.com

m

Fort Lauderdale, FL,

33319

items and offer store credit.

Answered questions about current promotions and resolved issues according to store policies.

Determined specific needs of customers by conducting in-store surveys to learn how shoppers were spending personal time and money.

Supported training and development of new staff on company policy, procedures and sales tactics.

Reduced store theft 10% by observing customers, identifying security risks and ask question why take it.

Brought motivation and energy to sales floor, creating positive and fun atmosphere. Maintained strong relationships with customers from introduction to closing. Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.

Offered coupons and special deals to increase quantity of customer spending [Number]%. Salesperson/Driver, Warehouse Orders

Fort Lauderdale, FL

Fields Of Flowers Wholesales/ Sep 2009 to Dec 2019 Provided every customer with professional and polite support for sales and service needs. Answered phones and took orders with enthusiasm and delivered information regarding items to customers.

Maintained current store, product and promotional knowledge to drive consistent sales. Attracted and fostered leads through referrals and customer loyalty strategies. Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. Bagged, wrapped and packaged purchases according to customer needs. Built trust and loyalty by maintaining professionalism while persuading customers. Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Answered questions about current promotions and resolved issues according to store policies.

Supported training and development of new staff on company policy, procedures and sales tactics.

Reduced store theft 10% by observing customers, identifying security risks and talking with customers .

Brought motivation and energy to sales floor, creating positive and fun atmosphere. Maintained strong relationships with customers from introduction to closing. Offered coupons and special deals to increase quantity of customer spending 10%. Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills. Expanded client bases and built loyalty by establishing great relationships and delivering exemplary customer service.

Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.

Identified customer needs and adjusted product offering to align with opportunities. Gathered information from clients to create solutions that achieved business needs and desires.

Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 20%.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Salesperson/Driver

Fort Lauderdale, FL

Fields Of Flowers Wholesales/ Sep 1999 to Sep 2009 Answered phones and took orders with enthusiasm and delivered information regarding items to customers.

Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. Bagged, wrapped and packaged purchases according to customer needs. Attracted and fostered leads through referrals and customer loyalty strategies. Maintained current store, product and promotional knowledge to drive consistent sales. Provided every customer with professional and polite support for sales and service needs. Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills. Maintained strong relationships with customers from introduction to closing. EDUCATION AND TRAINING

Some College (No Degree): Welding Technology

Apex Technical School Fort Lauderdale,Fl

Fort Lauderdale, FL

Contact this candidate