Desk Receptionist Front
Resume:
Jasmine Alexander
Canton, MI *****
adxozh@r.postjobfree.com
• Looking for customer service position that will utilize my diversified responsibility in customer relations. Excellent interpersonal and problem-solving competency, which will contribute to the efficiency of an organization.
Work Experience
Traveling team’s coordinator
Traveling Teams - Bingham Farms, MI
November 2022 to Present
Emails
Text
Making and taking Phone calls to assist with make reservations and questions Explain hotel details, rates, service
Date entry
Work with team managers and coaches to provide ideal housing solutions to fit their team's needs Manage all group block requests for designated events, prepares all event documentation and coordinates with hotel contracting department
Log communication, where required and maintain detailed and accurate records Handle assigned task
Front Desk Receptionist
Radisson Hotel Group - Farmington Hills, MI
September 2021 to Present
• Make reservations
• Processes fees
• Answer calls
• Help guest with checking in and out
Agent
Arise
October 2020 to January 2022
• Work from home as an agent.
• Outbound and inbound calls
• Assist members with scheduling deliveries
• Assist members with ordering
• Emailing members
• Forwarding phone calls
Front Desk Receptionist
Massage Envy - Canton, MI
September 2019 to March 2020
• Check clients in for services.
• Take and make calls.
• Book appointments.
• Handle client intake forms.
• Reports
• Help clients with canceling, and freezing their memberships.
• Sell memberships.
• Open and close
• Counting the drawer
• Upselling
• Filling
• Deep clean each room
• Make up each bed
• Vacuum each room
Babysitter
LA Fitness - Plymouth, MI
March 2019 to January 2020
• Watch babies and little kids while their parents work out.
• Interact with the kids
• Scan members in
• Answer phone calls
• Assist members with questions
Associate
Home Depot - Canton, MI
May 2019 to September 2019
I work in the garden area. I stock items and help customers. I put returns away and water plants. When stocking, I also have to down stock and fill holes. shift lead/ Assistant manger
TROPICAL SMOOTHIE CAFE
September 2018 to March 2019
• Set up catering orders.
• Order products and supplies that is needed.
• Manage Labor.
• Maintain Store order.
SHIFT LEAD
• Train crew members
• Opening and closing duties.
• Train and supervise staff members.
• Provided input for new hire performance reviews and identify areas for additional training. Crew
• Prep and make food for customers
• Stock store
• Keep the store clean and organized
• Take customer orders
Cashier/Customer Service
FIVE GUYS BURGERS AND FRIES
May 2018 to September 2018
Prep food for customers.
• Cleaned and organized.
Crew Member
MCDONALD'S
March 2017 to April 2018
• Cashiered
• Assisted customer with their orders.
• Prepped food for customers.
Education
General in General Education
Schoolcraft College - Livonia, MI
January 2020 to Present
DIPLOMA
CANTON HIGH SCHOOL - Canton, MI
September 2014 to June 2018
Skills
• Babysitting
• Customer Service Skills
• Microsoft Word
• Scheduling
• Receptionist
• Filing
• People Leadership
• Patiences
• Detail oriented
• Organizational Skills
• Management
• Microsoft Office
• Data Entry
• Communication skills
• Upselling
• Catering
• Phone etiquette
• English
• Customer service
• Zendesk
• Customer support
• Salesforce
• Hotel experience (Less than 1 year)
• Employee Orientation
• Analysis skills
• Microsoft Powerpoint
• Technical Support
• Interviewing
• Front desk
• Guest services
• Microsoft Outlook
• CRM Software
• Recruiting
Assessments
Scheduling — Highly Proficient
September 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Microsoft Office (Word, Power Point, Excel)
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